Best Western in East Houston from NZ$137

"Absolutely one of the cleanest hotels I’ve ever stayed at with the most accommodating staff that are so attentive"

"Would stay here again. Very central, clean & excellent service. "

"We recently stayed at the DoubleTree by Hilton and unfortunately had a frustrating experience overall. Check-in took much longer than expected due to a very long line, and there were no luggage trolleys available, which made getting our belongings to the room more difficult. Later, when we tried to purchase items from the Grab and Go area, we waited over 30 minutes in line despite only being third in line the entire time. There were only two attendants working, and the service was extremely slow. After finally getting to our room around 10:30 PM, things took a turn for the worse. When we went to adjust a lamp plug, we discovered the outlet cover was not properly secured to the wall. As soon as the plug was touched, the power for the entire room went out. This created a safety concern and left us in the dark. We were then forced to relocate rooms at around 11 PM, which meant packing up all of our belongings in the dark. To make matters worse, we had to wait in another long line at that hour just to get new room keys. Again, there were no luggage trolleys available, making the move even more inconvenient. Overall, the experience was disappointing due to poor maintenance, long wait times, and lack of basic accommodations like luggage carts. We expected a much higher level of service and efficiency."

"Reception was extremely slow."

"Wonderful stay. Front desk, housekeeping, and room service all polite and amazing. 💕. I had left my diamond ring and they found it and held it for me. So grateful. Pool was very clean , had some ants around the chairs but no biggie. The pool bar is only open on the weekends. I enjoy my stays here. "

"No breakfast Staff good Parking perfect Room clean "

"This was such a wonderful experience from the booking, checkin, ambiance, the staff, and the peaceful rest that I received. I will definitely share with friends and plan to return."

"Great place to stay for work meetings. Close to where I need to be. Great place to stay. "

"Room was quiet and clean. Staff were pleasant. Nothing bad to say. Great price."