Family Hotels & Resorts in East Elmhurst from NZ$234

"Stayed at the New Yorker Hotel and it was honestly not worth the price. The hallways are outdated and the “city view” room we were given was basically a corner wall with barely any view of MSG. You’re mainly paying for the location in the heart of NYC. What really ruined the experience was how we were treated regarding their smoking policy. I asked a worker if there was any balcony or smoking area available and was told no, to just smoke outside. Cool, no problem. The next morning at 9AM security knocked on our door claiming they smelled marijuana. We told them they had the wrong room. The security guard even explained that if someone was actually smoking in a room, their desk would get notified by the smoke detector system. He made it sound like they were generally searching for who was smoking — not that our room specifically triggered anything. Then the very next day we received a letter saying we were being charged a smoking fee anyway. I even tested the so-called “smoke detector” afterward and it clearly was not functioning, which makes the whole situation feel questionable and discriminatory. Overall, definitely not worth what they charge. Location is the only real positive."

"Room was small but fine. Elevators were extremely small and very noisy. It’s an old hotel, so it’s to be expected, but if you’re claustrophobic take the stairs."

"how close to times square it was"

"The hotel was very nice and we really enjoyed our stay here. Reception staff were very friendly and we got a room upgrade which was a nice surprise. The elevator is small so expect to have to wait 2-3 trips to squeeze in. I rated low for cleanliness because our room had a dirty baseball hat and a wrapper on the floor next to the tv when we checked in. There was also a dirty shirt behind the bench that my daughter found which made us question the cleanliness of the rest of the room. Beds were comfy and the sheets seemed clean though! Cafe downstairs was very good as well! "

"My room was on the first floor. Directly outside my window, looking out onto a small airshaft, was a collection of HVAC turbines constantly roaring. Like, mere feet away. I instantly asked to be moved, but the hotel was full. Was up til 4am the first night, got earplugs for the second night. Seriously, this should not be a hotel room at all, let alone in a supposed four star hotel. It should be an office or storage. And the staff were stone faced. Yes the hotel was full but there are still things you can do--a comped cocktail or discount in the restaurant, a reduced fee, anything to acknowledge that this was a ludicrous room to be paying 800 dollars for two nights in. The room itself was bare and bleak--and of course there was no sunlight at all, just that airshaft and the roar of the turbines. Left feeling totally snookered."

"Held over $1,100 in four random charges despite having a prepaid reservation. No staff could explain why their “new system” would do this. Charged $69 for an early check in (fine) but the room was a SIGNIFICANT downgrade from what I had reserved. There was barely any room to walk in the room, no dresser/drawers, a desk so small I had to put the coffee machine on the floor to use my laptop. Ideal location but would absolutely never stay again."

"Took an hour to check in - I was the third person in line and it took an hour. They had two people working the counter and never brought in more people to help. I felt worse for the long line that developed behind me. "

"Excellent location. Beautiful room. Great breakfast and well organized. "

"It was clean "