East Bluff Hotels, Peoria

"The pool was very dirty and the hot tub was broken."

"We used the parking deck because there was an event going on at the pull up at front door was packed. The garage was a disaster, the ground was in crumbles, falling apart. You couldn’t get out of your car without falling. Suitcases were getting stuck in the huge holes in the concrete and rocks all over. We made it to the elevators after walking around because nothing was clearly marked to know where to go. Then the elevators didn’t work. So we had an infant in a stroller suitcases, bags, pac and play that we had to haul down the ramps with on coming traffic because that was the only down with a stroller and all of our stuff. It was totally unsafe for our family and our baby. Espcailly with how bad the ground was we were tripping and falling or had to pick up the stroller at one point because of how big the hole was in the ground. This was unsafe and very scary. Then went to check in and they gave us a hard time because we booked through a 3rd party they kept saying and not through a website ?? And had to change the taxes. And I said no the whole entire weekend is paid in full so your not charging anything different. We had to wait 10 trips to finally be able to get on the elevator to get to our room everything kept cutting in front of us and the stroller. Being very rude with this bunch group of kids. All weekend we dealt with them. But they were had no control. They took over the hotel for an event going on. The staff was in staffed. There is so much more…."

"Worst breakfast ever. Sandpaper would of been better then their towels. Mattress was not the best. Springs kept poking me & too soft. The overall building was nice. The room was clean. The staff were helpful."

"This was perfectly passable for a quick overnight stay. The building has some wear and tear they need to address our bathroom door knob was loose, scapes on the walls etc. it was clean though seemed recently updated. Beds were ok better than many. Didn’t get the breakfast, but looked okay for free. Price was good too."

"No bugs noted but there were hairs by the sink and on linens. Breakfast was very limited. Not the worst but also not the best. "

"Parking was easy. The elevator was not working so were upgraded to a suite because we needed ro carry our luggage up one flight of stairs."

"Nothing was a deal breaker, but there were just too many things wrong. Ice machine on 2nd floor did not work, elevator had the smokey motor scent, TV service was constantly offline displaying "scramble channels or weak signal", hallway carpet smelled, room had the musky odor until I opened the window and turn on the fan for an hour, and mattress seemed old and way too soft. Like the room layout and clean washroom."

"We never got to stay. They moved us to Best Western. They had emailed in expedia account but we didnt see it until after arrival. We were not happy and really messed up our evening plans. "

"Convenient location to our event. Staff very friendly. Room very clean."