Ratings based on 460 Verified Reviews

4.3 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 17 Mar. 2020
Lovely place. Stayed in deluxe cabin # 20 and it was amazing. Everything was there, totally new and very modern, could not fault this place. Highly recommend . Lovely area to walk around. Staff were so friendly and accommodating. Will definitely stay there again.
Comment from Hotel Management
18 Mar. 2020 by Guest Relations Manager, Hotel Management
Thanks so much for leaving such a kind review. At Discovery Parks, we’re all about creating memories that last a lifetime and discovering what matters. We are so glad to read that you had a memorable stay! We hope to welcome you again at Discovery Parks – Ballina. Kind Regards, the Discovery Parks team.
4 out of 5
by A verified traveller from Australia

Posted 13 Mar. 2020
Community kitchen area is modern and kept clean, splash park for the kids is wonderful
Comment from Hotel Management
18 Mar. 2020 by Guest Relations Manager, Hotel Management
Hi Jay, thank you for taking the time to leave us your feedback! We’re delighted you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, the Discovery Parks team.
5 out of 5
by A verified traveller

Posted 10 Mar. 2020
Comment from Hotel Management
18 Mar. 2020 by Guest Relations Manager, Hotel Management
Thanks so much for leaving us a rating, 5 out of 5 - we're thrilled! Looking forward to seeing you again soon at Discovery Parks - Ballina. Kind Regards, the Discovery Parks team.
5 out of 5
by A verified traveller

Great pool area and play facilities

Posted 29 Feb. 2020 on Hotels
Stayed one night and was excellent for what we needed. We also had time to use the great pool area and play facilities for our four year old grandson in the morning. only downside was no bottle opener or corkscrew provided so had trouble opening a beer bottle.
Comment from Hotel Management
3 Mar. 2020 by Guest Relations Manager, Hotel Management
Hi Gary, thank you for taking the time to leave us your feedback! We’re delighted you enjoyed your stay with us and we'll be sure to pass on your feedback to our team. We look forward to welcoming you back soon. Kind Regards, the Discovery Parks team
4 out of 5
by A verified traveller

Posted 17 Feb. 2020 on Wotif
it was a very quiet and close to amenities. The cabin needed some maintenance.
Comment from Hotel Management
18 Feb. 2020 by Guest Relations Manager, Hotel Management
Thank you for taking the time to leave us your feedback! We’re delighted you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, the Discovery Parks team.
4 out of 5
by A verified traveller

Posted 16 Feb. 2020 on Wotif
Budget cabin condition: * The floor is sandy, which goes into bed easily. * We killed 2 cockroaches during the night. * There's Air con! which is welcomed in summer. But it leaks water on to the bed. so we had to shift the bed abit to avoid it being wet. * Hot water is inconsistent during shower. * Kids loved the bunk bed setup. The centre: * The kids absolutely loved the water play area and the huge jumping air-trampoline. With the pool next to the play area, it's a great place to cool down and relax in summer weekend. * The park is close to some nice great beach walks and ocean view!
Comment from Hotel Management
18 Feb. 2020 by Guest Relations Manager, Hotel Management
Thanks for taking the time to leave your review after staying with us at Discovery Parks - Ballina. We're disheartened to read that our cleanliness wasn't up to our usual standard, thank you for bringing this to our attention. Please be assured that your feedback will be addressed by our Park Manager. We're pleased however that the kids had a great stay at our facilities and that you enjoyed our beautiful location. We appreciate you taking the time, and hope to see you again soon. Kind Regards, the Discovery Parks team.
3 out of 5
by A verified traveller

Posted 12 Feb. 2020 on Wotif
Cabin as pretty old, cockroaches in the room and cockroach poo on the bed. Very friendly in reception, cabins super close together and parking space for car was super tiny and i have a small car. Definitely not fitting a 4wd in that spot.
Comment from Hotel Management
12 Feb. 2020 by Kris, Hotel Management
Good morning, thank you for providing your feedback on your recent stay with us. As I cannot identify you from your anonymous review, I would really appreciate a call from you to discuss the issues you have raised. With kind regards Kris, Park Manager 02 6686 3953
5 out of 5
by A verified traveller from Brisbane

Posted 10 Feb. 2020
Great location. Awesome facilities and activities for family/children.
Comment from Hotel Management
10 Feb. 2020 by Kris, Hotel Management
Hi Nikki, thanks so much for sharing your experience and we are really happy that you enjoyed your time with us. Please come back again soon - we'd love to see you back here. cheers Kris, Park Manager
3 out of 5
by A verified traveller from Brisbane

Posted 9 Feb. 2020 on Wotif
The Cabin was very basic. There was insect nests inside the showers. Had a washing machine indide but no dryer for rainy days. Overall it was a good stay.
Comment from Hotel Management
10 Feb. 2020 by Kris, Hotel Management
Hi Amy, thank you for your review. I have called you today to discuss your comments and await your return phone call. regards Kris, Park Manager
4 out of 5
by A verified traveller from brushgrove

Posted 2 Feb. 2020 on Wotif
although the cabin i stayed in was outdated, i was informed renovations are in the planning. An upgrade was offered to rectify. staff were amazing and all amemities open and immaculate.
Comment from Hotel Management
3 Feb. 2020 by Guest Relations Manager, Hotel Management
Thanks for taking the time to leave your review. Great that our friendly park team were able to facilitate an upgrade for you on this occasion! We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.