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The Garden House Inn

3.0 star property
Inn with free parking, near Durham University

Choose dates to view prices

The Garden House Inn provides a restaurant and more. Guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Framwellgate Peth, Durham, England, DH1 4NQ

What's nearby

  • Crook Hall and Gardens - 10 min walk - 0.9 km
  • Gala Theatre Durham - 12 min walk - 1.1 km
  • Durham Castle - 15 min walk - 1.3 km
  • Durham Cathedral - 15 min walk - 1.3 km
  • Durham University - 3 min drive - 2.0 km

Getting around

  • Durham Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 40 min drive

Restaurants

  • ‪The Colpitts - ‬10 min walk
  • ‪The Waiting Room Durham Station - ‬8 min walk
  • ‪The Three Bridges - ‬12 min walk
  • ‪The Bishops' Mill (Wetherspoon) - ‬13 min walk
  • ‪Garden House - ‬1 min walk

About this property

The Garden House Inn

Inn near Durham University
The Garden House Inn provides a restaurant and more. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Renovations and closures

The following facilities or services will be unavailable from February 14 2022 to February 28 2023 (dates subject to change):
  • Daily housekeeping

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Garden House Inn Durham
Garden House Inn
Garden House Inn Durham
Garden House Inn
Garden House Durham
Inn The Garden House Inn Durham
Durham The Garden House Inn Inn
Inn The Garden House Inn
The Garden House Inn Durham
Garden House
The Garden House Inn Inn
The Garden House Inn Durham
The Garden House Inn Inn Durham

Frequently asked questions

Is The Garden House Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Garden House Inn?

Self-parking is free at this property.

What time is check-in at The Garden House Inn?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at The Garden House Inn?

Checkout is at 10:00 AM.

Where is The Garden House Inn located?

Situated in Durham, this inn is within 1 mi (2 km) of Crook Hall and Gardens and Durham University. Gala Theatre Durham and St. Nicholas Church are also within 15 minutes. Durham Station is 9 minutes by foot.

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Reviews

The Garden House Inn Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

7.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 204 reviews
Rating 8 - Good. 100 out of 204 reviews
Rating 6 - Okay. 31 out of 204 reviews
Rating 4 - Poor. 8 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

Reviews

6/10 Okay

Keith

Liked: Staff & service
Disliked: Property conditions & facilities

Redecoration

In need of redecoration. Wallpaper loose in bathroom noisy plumbing
Stayed 1 night in Nov 2021

8/10 Good

Maj-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig oplevelse

Dejligt at sådanne steder stadig eksisterer og alt ikke er blevet revet ned og erstattet af anonyme hotelkæder. Vi havde et perfekt ophold med hyggeligt værelse, god pub mad og hyggelig stemning og ikke mindst venlig, imødekommende betjening fra start til slut. Tusind tak
Stayed 1 night in Nov 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Durham visit

Brilliant weekend in Durham and this was a perfect place to stay. Far enough from the center to be too noisy but close enough to walk to the city centre and also the railway station. The rooms were very clean, the beds comfy and the staff were extremely helpful and friendly
Stayed 2 nights in Nov 2021

6/10 Okay

Charles

Disliked: Staff & service
No food available,all of the draught beers were not available,the Inn closed at 10pm
Stayed 1 night in Oct 2021

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to change room bathroom not up to scratch
Stayed 4 nights in Oct 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al
Stayed 1 night in Oct 2021

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location, great staff

Great staff, professional and friendly. Good location, walking distance into town. The accommodation was clean but is very tired, needs a complete overhaul. The first room we were given didn't have a shower, the staff were good enough to swap our room with out question, however the shower in that room was very, very poor. Toilet made a loud noise when flushing, think its fair to say the accommodation needs re plumbing! Again although clean, carpets frayed, furniture tired. Upgraded mattress definitely needed.
Stayed 2 nights in Oct 2021

6/10 Okay

Ian

Liked: Cleanliness, staff & service

Dated. Give it a pass if I were you.

Not great. Failed on three counts. 1 -No working WIFI 2- Arrived at 18:00 on sunday evening. No food available. Bar was closing soon after. 3- room very dated. No temp control in room. Will not be revisiting or recommending.
Stayed 1 night in Oct 2021

8/10 Good

Arlene

Liked: Staff & service, property conditions & facilities
Generally a satisfactory place to stay. Clean, though not sure room carpet vacuumed regularly. Mattress was the worst part! Not sure it was a regular mattress. Felt like boards & slats were penetrating through to our bodies. But know covid pandemic has hurt business & not a lot of extra money to spend on updates. Very friendly. Miss the breakfast. Would stay again.
Stayed 18 nights in Aug 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and comforta le and quiet to sleep. Only problem was that the pressure in the shower was poor but i imagine theyll sort that at some point.
Stayed 2 nights in Aug 2021

6/10 Okay

Michelle

Disliked: Room comfort

Basic

Basic accommodation.
Stayed 1 night in Aug 2021

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

We were met by the owner and we had a great chat on arrival. Really friendly and welcoming. We will definitely come again, if they’ll have us? 😉
Stayed 1 night in Aug 2021

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh dear me .

I’m afraid to say in spite of the lovely lady who checked me in being super friendly, the Garden house Inn is more like the garden shed. Clearly they are having staffing problems and the entire place was in gloomy dismal darkness apart from the bedrooms being occupied. It’s in a very poor state of repair, in desperate need of decorating & most of all needs a thorough deep clean. You will see from the wall of the bathroom where dirty hands have lent across the bath to steady the person clambering into the shower. The shower is generally grubby, the shelves in the wardrobe just horrible and the paintwork on the window sill non existent. I was handed a small piece of wood to jam one window open and I used the waste bin to open the other one as neither window would stay open and it was an extremely hot evening. This should not have cost £85, more like £45 and that is purely due to the convenience of being within walking distance of the city centre .
Dirty handmarks on the wall as you climb in to use the shower
Grubby shower
Ughie inside of the wardrobe. I certainly wouldn’t put my clothes in here
Appalling state of the radiator .
Stayed 1 night in Jul 2021

8/10 Good

Thomas

Nice Inn with a pizzaria in the other end, lovely wood fired oven
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe once nice - but not now!

This is a poor hotel. It may once have been OK, but is now very tired. There are many issues with this place and few if any positives. 1) Parking. Much of the parking area has been given over to outside tables. When we arrived, two cars were parked that effectively used the whole car park. I parked on the road outside, which because it was after 2pm on Saturday, was free. At other times this is chargeable 2) The initial impressions are very mixed. There is no reception area, you have to go to the bar. The staff are friendly and helpful. BUT no one was wear masks. We were then told that although Breakfast is usually included, due to COVID this wasn't possible. There was no reduction in the room rate. It seems strange that an establishment should be able not to provide breakfast as a result of COVID, but on the other hand treat it so casually that none of the staff were masks. 3) The room was not large, but big enough. Although the bed linen, and towels were clean, the rest of the room wasn't. In particular, the handles of everything, doors, drawers etc, were extremely grimy. 4) The bathroom was the worst part of the room. In our bathroom, the shower fitting over the bath had been removed and blanked off - so no shower. The bath itself was old and the enamal had come off in several places and the bath panel was badly cracked. The toilet brush was disgusting. I wanted to raise my issues, but the next morning the only person I could find was the cleaner. We wont be back
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a little hit and miss as there were only 4 parking spaces, however, we were lucky each time we moved the car to get back in. The shower in the family room only trickles, but the water is red hot. Only coffee in the room, no teabags. Clean & tidy room and staff very pleasant
Stayed 2 nights in Jun 2021

8/10 Good

Fergal

Liked: Cleanliness, staff & service

Weekend in Durham

Located near the train station and a pleasant walk into the city, the Garden Room Inn is idealy placed for a short break or business travel. We enjoyed a lovely welcome on arrival and found the room to be clean and functional, that said, it would benefit from investment in a new mattress and upgrading the decor. The bathroom was clean but the loo made a loud noise when flyshed but the shower was excellent with good pressure. We returned to the hotel in the afternoon of our stay as the city was busy because of the bank holiday: we sat in the lovely garden space and enjoyed excellent food (amazing pizza's) and premium beers served by friendly staff who couldn't do enough for us.
Stayed 2 nights in May 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick visit

5 mins walk from railway station, good location, comfortable room and was clean with helpful staff
Stayed 1 night in Jun 2021

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort

University overnight stay

Overall we were happy with our stay. Room was good size and clean. Staff friendly and the pub was nice. The only negative point was the shower. It was either cold or extremely hot, and it wasn’t anywhere near powerful enough and the mixer tap leaked everywhere making the bathroom floor wet.
Stayed 1 night in May 2021

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durham City

Good small pub hotel not too far from town. Could do with a make over to improve stand of the room.
Stayed 2 nights in Sep 2020

6/10 Okay

Joanne, West Yorkshire

Liked: Cleanliness, staff & service, amenities
On the whole the staff were very hospitable but the room needs some updating in order to make the accommodation more comfortable. The bathroom espically needs an overhaul for a good overall stay.
Stayed 1 night in Sep 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Friendly staff and perfect for our stay
Stayed 1 night in Aug 2020

4/10 Poor

Marilyn, Durham

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The breakfast was good, the staff were really nice and helpful, the room was clean. However, the room was classed as a superior room.......my room was NOT superior. It was more like a standard to basic room. Bathroom ...the bathroom was dated especially the shower. Every time you flushed the toilet there was a lot of noise coming from the plumbing. The furniture in the bedroom was hand painted, poor mattress and cushion on the bed was frayed. I have never complained about a room before but sorry I expected more for a superior room.
Stayed 1 night in Mar 2020

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff, comfortable and very clean room and excellent food.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good for Durham city just a walk away, and the fact you could come back and have a lovely meal enjoyed my stay.
Stayed 2 nights in Feb 2020