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Reviews of Queen of Lake Malone

Queen of Lake Malone
Dunmor, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.4/10

Cleanliness

Reviews

10/10 Excellent

Debra K.

Liked: Cleanliness
Family Birthday and Easter Celebration
Amazing views from property of Lake Malone, nice pier to fish from or just sit back and relax, tucked away from main streets to very little noise. Inside we enjoyed a lot of time playing pool, outdoor golf putting and we brought our own corn hole set and played that! We rented a pontoon boat from Shady Oaks Resort Marina and cruised a half a day around Lake Malone and fished! I would totally recommend that as well! We thoroughly enjoyed our stay at this home!
Stayed 3 nights in Mar 2024

10/10 Excellent

Pamela C.

Liked: Cleanliness
Exactly what we needed
We booked over Thanksgiving week/end and made memories to last a lifetime. This house is everything a lake house is supposed to be. We played pool, we played cards, board games, colored made s’mores…it was perfect.
Stayed 4 nights in Nov 2023
Response from VrboOwner on 30 Nov 2023
Thank you Pamela for your nice review, appreciate it. Please consider us again when you are planning your vacation.

8/10 Good

Richard K.

Liked: Cleanliness
Queen of lake Malone
Very nice house and great location on the lake.Access to house very narrow cannot park boat trailer at the property. Other than that no issues nice place
Stayed 3 nights in Jul 2023

4/10 Poor

Nicholas M.

Liked: Cleanliness
Decent stay
It's about what you would expect. Check in was a hassle, we were a little early and there was a 50$ in early check in fee so we just killed time. Second floor door handle did not work, repeatedly fell off during the stay. Dock was average at best, pretty unstable.
Stayed 4 nights in May 2023
Response from VrboOwner on 21 Sept 2023
Hey Nicholas, when you reserve the house, the digital key will get programmed for a check-in at 4PM, which is standard process. Your request was a last minute one which will require re-programming of the lock, and working with our cleaners to get to the house early - they travel 90 minutes to the house and once the cleaning is scheduled, it requires lot of coordination before it could be done.

2/10 Terrible

Shelly C.

Disliked: Cleanliness
BAD experience with The Queen of Lake Malone.
The queen of lake Malone was disappointing at best. What looked to be a great place to disconnect and enjoy family time fell short of expectations. Our late arrival bought relief ending the days travel, soon replaced by disbelief. After a quick walk through and unpacking, the bedding was inspected (a common practice when traveling). The presence of human hair in multiple beds resulted in stripping linens and firing up the washer/dryer. Keeping things in perspective, our next test were scurrying roaches from under the refrigerator followed by more in laundry room. Moving the refrigerator resulted in a roach race. Refrigerators tend to be forgotten, thus become messy underneath. This was beyond messy, it was filthy. One would not believe the video taken when moving it. After locating no cleaning supplies it was apparent cleaning would wait for a trip to store next morning. The second bedroom upstairs had a faint odor for which the source was not located until later. A lab experiment in a plastic bag under a bed containing wiggling larvae was removed. Unbelievable. The house appeared not to have been cleaned prior to our arrival. The next morning after cleaning under refrigerator and cleaning the vacuum, the entire house was swept. We were informed by our Four Seasons representative that cleaning supplies could be delivered and house keeping arranged for the next day. This should have occurred prior to arriving. The shame is this facility has great potential with a little TLC. This experience is unbelievable had it not happen to our family. Spending time together despite disappointing conditions was enjoyable. I find it extremely difficult to fathom no complaints concerning pests have never been filed. An adhesive pest trap was found when cleaning the downstairs bedroom with roaches on it. The presence of this roach trap clarifies knowledge of a pest issue. Shame on Four Seasons’ failure to provide a clean and healthy environment to customers.
Stayed 6 nights in Aug 2022
Response from VrboOwner on 6 Sept 2023
Hey Shelly, sorry we couldnt live up to your expectations. Few things I want to call out - after multiple requests you never shared the "video" you have recorded. Immediately upon your request we contacted you and wanted to send the cleaners and handyman out for the issues you mentioned but you declined. The house was cleaned, but someone nitpicky can always find something or another and use that for refunds. After this complaint, we closed the house for a month or so, sent our pest control multiple times over there to check and they are not seeing anything there of any concern. We are a local business and do everything to make our guests happy, but we will not allow anyone to coerce or threaten for refunds in leiu of bad reviews.

10/10 Excellent

Julie P.

Liked: Cleanliness
Relaxing Get Away
The house is at the end of the lake Malone. We loved the dock and used the Kayaks that came with the house. We sat out on the porches everyday looking out over the lake. Everything was clean and the beds were comfortable. The communication was great. They answered my emails and was able to help in a timely manor, when we needed it. Over all great time. We loved the new sectional and TVs in the great room. We found everything in the kitchen we needed to help cook our meals for the week.
Stayed 6 nights in Jul 2022
Response from VrboOwner on 6 Sept 2023
Thank you so much for the great review, appreciate it.

8/10 Good

Mary A., Flemingsburg Ky

Unique house
I couldn’t tell by the listing exactly where the rooms were located but it worked well for us. 1 king bed on the main floor and plenty of seating. The main living area was on the upper floor. This worked well for the younger people.The beds and furniture were very comfortable . Enjoyed the pool table. Also on the main floor. This house could use a deep cleaning and some minor maintenance.
Stayed 3 nights in Jul 2022

4/10 Poor

Lisa M.

Disliked: Cleanliness
Overpriced for current state
It is a beautiful house with a ton of potential but there were many issues during our stay. Missing light bulbs, there are now only about a 1/4 missing/burnt out in the house but started with 2/3-3/4. After sending the owner a message he sent someone who replaced some of them. Master toilet, takes an hour for tank to refill. There is a towel under the water feed so maybe guessing they know there is a leak. Master sink on right side, drains very slowly and almost overflowed a few times. Peeling wallpaper in master shower. Trash under master bed there were bottles and trash underneath. There is trash in closets on lower level. The lower level door handle is loose and cannot be locked. Carpet is stained in to many areas to count throughout the house. The stairs to the old dock are a hazard. Dead bugs and spiders webs on ledges and window sills, just needs cleaned well. Glass doors with face prints, again just needs cleaned between guests. Missing towel racks from downstairs full bath and upstairs children's room bath. Deck needing repaired, with a sign of being worked on since February. And lumbar sitting randomly on the house deck, lower level. An unplugged old refrigerator sitting on the top deck that needs cleaned or thrown away and the lower level fridge needs cleaned as well, it is dirty and smells. Random trash through out the yard, produce, cards, old water bottles and lots of cigarette butts to name a few. The new dock was a nice surprise and the water access made it worth staying. Overall, we were very disappointed with the level of the house for the cost and representation on the site. I has already sent this feedback to the owner.
Stayed 3 nights in Jun 2022
Response from VrboOwner on 6 Sept 2023
Hey Lisa, thanks for the review. We have sent the cleaner immediately when we were contacted and you said everything was taken care of. The house is a huge house and sometimes its not practical to look below the bed or in the basement where you found the bugs. The deck was repaired after your stay and we have had a deep cleaning done as well.

10/10 Excellent

Melinda S.

Liked: Cleanliness
Very peaceful and beautiful
It was a beautiful location and the house was beautiful as well I recommend this place to anyone it's very nice. Thank you
Stayed 6 nights in Jun 2022
Response from VrboOwner on 6 Sept 2023
Thank you so much.

8/10 Good

Kim N., Lexington, KY

Amazing location
The best thing about this property is it's location. Directly on the lake with a fabulous view - just amazing. And even from inside the house, there are tons of windows and a terrific view. There is a lot of wooded area around and we saw several deer, plus an eagle and lots of other big birds. Communication with the property manager was also very easy and someone always responded immediately to my questions or concerns, which I appreciated. And of course, it was great to be able to bring our dog here. The house itself needs a little attention, which I shared with the property manager. But there is a lot of space and the king bed upstairs was extremely comfortable. This kind of seems like a party house (there is a bar area and a pool table) so maybe it would be a good place for a young group of friends to hang out or be good for a large family with a lot of kids.
Stayed 2 nights in Jun 2022

10/10 Excellent

Angela D.

Liked: Cleanliness
Great Girls Trip
It was a perfect house for a girls trip and lake floating in the sun.
Stayed 3 nights in Jun 2022

10/10 Excellent

Roy S.

Liked: Cleanliness
Great Place
Great place with great views. The owners were communicative and accommodating. 10 out of 10....would stay here again.
Stayed 26 nights in Feb 2022
Response from VrboOwner on 6 Sept 2023
Thank you Roy for your great feedback and taking great care of the place, appreciate it.

10/10 Excellent

Dreama M.

Liked: Cleanliness
Lake Malone stay
We enjoyed our stay at this property! Owner was very professional , fast and worked with us anytime I had a question or needed to add more days.
Stayed 6 nights in Feb 2022

8/10 Good

Kim G.

Liked: Cleanliness
Beautiful Location
Family holiday trip. We chose this so that we could all stay in one place. Large home on the water. Quiet, peaceful and close to the state park. A few maintenance issues, but would rent this place again.
Stayed 5 nights in Nov 2021

10/10 Excellent

Max C., Greenbrier, USA

Liked: Cleanliness
Another great stay at the Queen of Lake Malone
This was our second stay at this property and we absolutely love the location as well as the home in general. With 3 decks overlooking the lake, a pool table, a putting green area and 2 kayaks and docks it is simply a great place to visit. The owners are super easy to work with as well. We hope to return soon and I highly recommend this property!
Stayed 5 nights in Oct 2021
Response from VrboOwner on 6 Sept 2023
Thank you Max and family, you're always welcome back!!

10/10 Excellent

Max C., Greenbrier, USA

Liked: Cleanliness
Amazing Property!
We absolutely loved this place. It was incredibly spacious and the decks were incredible, as were the views. This is the 5th property I have stayed at on the lake and it is indeed The Queen of Lake Malone! We look forward to returning soon...
Stayed 5 nights in Sep 2021

10/10 Excellent

Mark B.

Liked: Cleanliness
Good week
It was a nice place, we enjoyed our stay.
Stayed 4 nights in Jul 2021
Response from VrboOwner on 6 Sept 2023
Thanks Mark for your review.

10/10 Excellent

Danny K.

Liked: Cleanliness
Beautiful!
It was a very peaceful weekend! The new dock was a little steep, but I believe it was the water level. It was comfortable, and cozy.
Stayed 3 nights in Jun 2021
Response from VrboOwner on 6 Sept 2023
Thank you Danny.

10/10 Excellent

Kris A.

Liked: Cleanliness
Unbeatable Views
The pictures don't do the locations justice. We are not from the area so didn't know how lovely it would be.
Stayed 5 nights in May 2021
Response from VrboOwner on 6 Sept 2023
Thank you Kris.

8/10 Good

Chris M.

Liked: Cleanliness
Cousins getaway
We had a great time. Quiet,clean, lots of room, beautiful rooms. We had a wonderful time.
Stayed 5 nights in Apr 2021
Response from VrboOwner on 6 Sept 2023
Thanks Chris.

10/10 Excellent

Adarsh R.

Liked: Cleanliness
Beautiful home
Beautiful home with great views of the lake. Will return soon.
Stayed 1 night in Feb 2021

10/10 Excellent

manoj n., clarksville, TN

Liked: Cleanliness
A perfect getaway!!!
Beautiful location, peaceful and quite! Really enjoyed the view of the lake from the master bedroom and the decks on all floors. Very spacious. Will be back for sure!!!
Stayed 1 night in Feb 2021
Response from VrboOwner on 6 Sept 2023
Thanks Manoj.