Dungalpitiya Hotels, Negombo

"Room was clean and good size espically that we had an infant with us. Most staff were great and helpful. The only issue was when I booked the room the images of the room had a balcony, but the room we got didn’t have a balcony. We had to upgrade our room to get a balcony."

"Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging "

"The location and historic charm are amazing! Having breakfast or dinner whilst right beside the ocean is a rare opportunity in the middle of a Capital city. The rooms are a little dated and hotel could do with a birthday. "

"Great service, hotel staff are always there to assist you."

"Good"

"Breakfast was not good and staff was not trained well. Also guests need to learn table manners !!!"

"Dated rooms but overall happy with what was given. Responsive staff!!"

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"

"I was given a lovely, friendly welcome. My room was super-clean and very comfortable. The egg hopper was THE BEST and is now my new breakfast favourite!"