Executive Suite, 1 Bedroom, Kitchenette | View from room

Reviews of Motel on York

4 out of 5
Motel on York
47 York Place, Dunedin

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 219 reviews" "
Rating 8 - Good. 57 out of 219 reviews" "
Rating 6 - Okay. 7 out of 219 reviews" "
Rating 4 - Poor. 1 out of 219 reviews" "
Rating 2 - Terrible. 1 out of 219 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay! Would definitely stay here again! Not far from all the sights and plenty of dining options. Lovely staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Virginia

Travelled with partner
Our spacious room with king bed and kitchen area was a delight for our two night stay. A 10 minute walk to the downtown octagon meant restaurants, galleries and shops were very nearby. We walked to all galleries, museums and sights. One note: if you want to see the blue penguin colony, book a visit in advance of your arrival!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful hotel with friendly, helpful staff. Great location.
Stayed 6 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Managers and staff were very helpful.
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and quite and a great location I had a pleasant stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and very easy access to shops etc.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in a great location.
Lovely apartment in a great location.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where bigger than expected and the staff where very informative and helpful
Stayed 2 nights in Mar 2023

10/10 Excellent

sandra, OTAUTAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower should be bigger. Plenty of room for bigger cubical
Stayed 2 nights in Oct 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Very close to Dunedin's central Octagon but quiet (I did have a room away from the street). Friendly, helpful management. The room was large, clean and comfortable and in my case had a small outdoor garden. Would definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 300m from CBD. Super comfortable beds and the kitchen was perfect for preparing our own meals. Very very clean.
Stayed 5 nights in Jun 2022

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that are very helpful. Room was tidy and clean. Starting to show age a wee bit though. Outdoor areas need some TLC with the weeds. Usually stay here in Dunedin as its pretty close to everything and is reasonably quiet from road noise and night life
Stayed 2 nights in Mar 2022

10/10 Excellent

Mike

Stayed 1 night in Mar 2022

10/10 Excellent

brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great, well located to the city centre, great hosts
Stayed 2 nights in Oct 2021

10/10 Excellent

L E

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, clean and tidy, hosts were lovely and helpful
Stayed 2 nights in Jul 2021
Response from Vicki on 27 Jul 2021
Thank you for taking the time to put up a review. Vicki

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had probably the best motel /hotel room we have stayed in. Quite some thought has been taken in the design processed and showed. The attention to detail was exemplified in other way. For instance the motel was fully booked with no parking available on Saturday night. However Motel on York were able to provide off-site parking at business across the road. It was also no problem to provide secure luggage storage on our last day. Highly recommend.
Stayed 3 nights in Jun 2021
Response from Vicki on 27 Jul 2021
Thanks so much for the positive feedback, we aim to provide the best service for all our guests. Vicki

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was clean and tidy. BUT nearly impossible to lock and unlock door (manager had a big problem when he showed us the room). Bathroom heater did not work first night, but did work next night. Extract fan in bathroom kept going all night
Stayed 2 nights in May 2021
Response from Andy on 18 May 2021
Hi. We did resolve all of those issues with you, although we could not replicate the issue with the heater or the fan? Our apologies if they were inconveniences but we did address the issues when they occurred?

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
The access was uneven. Even though the hairdryer had been repaired it would not go, maybe it was the power points. The hairdryer was replaced We were able to use car park even after checking out
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to town. Nice setting. Cats were a bonus
Stayed 3 nights in Feb 2021
Response from Vicki on 15 Feb 2021
Thanks for taking the time to review our motel, being so central is a real bonus even for us. It is so easy to walk everywhere from here. Thanks again Vicki :)

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Vicki on 25 Jan 2021
Thanks so much for your positive feedback, it means a lot to us and our staff.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed. Great view. Reasonable price. Will stay again.
Stayed 1 night in Nov 2020
Response from Vicki on 1 Dec 2020
Thanks so much for the positive feedback, it means a lot to us. :)

10/10 Excellent

Brett

Stayed 2 nights in Sep 2020

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
Perfect location, nice room and lovely hosts.
Stayed 2 nights in Aug 2020
Response from Jo on 25 Aug 2020
Thanks for the positive feedback

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Graduation
Warm room, comfy bed, close to CBD & restaurants, good shower. This motel is close to the CBD and town hall which was what we required for our daughter's graduation. It also happened to be super close to her flat which was also very convenient for us.
Stayed 4 nights in Mar 2020

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, and service was excellent, and very helpful if something went wrong and it did for us so very great full
Stayed 3 nights in Mar 2020

10/10 Excellent

T N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The team are great and very helpful. Location is amazing and units have all you need for a great stay
Stayed 2 nights in Feb 2020
Response from Jo on 17 Feb 2020
Very pleased you enjoyed you visit

10/10 Excellent

Naomi, Kennewick, WA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (city center), walking distance to sites, many food options close by, beautiful rooms, heated bathroom floor, jacuzzi tub!
Stayed 1 night in Jan 2020
Response from Jo on 17 Feb 2020
Thanks, pleased you enjoyed you stay

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome on arrival. Great location for the Octagon, shopping and around a 10min walk you the hospital. Lovely hosts and would definitely stay here again when next in Dunedin.
Stayed 1 night in Jan 2020
Response from Jo on 17 Feb 2020
Thanks, pleased you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well appointed room given that this is not a luxury hotel. Location is excellent and of course the staff was very courteous. Highly recommended.
Stayed 2 nights in Dec 2019
Response from Jo on 17 Feb 2020
Thanks, pleased you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to base our exploration of Dunedin and surrounds.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but a lift to the upper floors would be great.
Stayed 1 night in Nov 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Was quite expensive. Parking was Limited. Had to park on the street as the car park was full Excellent location. Very close to town centre
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Motel on York on 9 Jul 2019
Hi Anonymous Thank you for your review and we hope you enjoy the rest of your trip! Warm regards from the Team at Motel on York

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !!! short walk to the main street. Nice views, spacious room
Stayed 1 night in Apr 2019
Response from Motel on York Team on 23 Apr 2019
Dear Guest Many thanks for taking time to let us know you enjoyed your stay - it is appreciated! Warm regards from the Team at Motel on York

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Motel on York Team on 6 Apr 2019
Thanks very much!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located to the town centre- unfortunately the was a fair amount of noise from adjoining room when they were taking showers
Stayed 3 nights in Mar 2019
Response from Motel on York Team on 5 Apr 2019
Many thanks for your review!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Same of the power points in the room did not work?
Stayed 1 night in Mar 2019
Response from Motel on York Team on 28 Mar 2019
Hi Anonymous thank you for posting your review. Some power points are controlled from a switch in Reception, unfortunately this must not have been activated during your stay, our apologies for this oversight. If we had known it would have just been a matter of turning the switch on! Should you ever have any problems during a stay any where just phone Reception and advise them. Staff are always happy to help if they are made aware.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful reception. We had arrived a day earlier than planned and she found us other excellent accomadations
Stayed 1 night in Mar 2019
Response from Motel on York Team on 26 Mar 2019
Thank you so much for posting your review and we were sorry that you could not stay with us! Happy to hear you enjoyed your alternative accommodation! Warm regards Karlene

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities
I wouldn't stay here again
This place seems to be pretty well located near the centre of the city, and has adequate parking. But it's a fairly average stay. Our Superior Studio room was a decent size and pretty well-equipped, but a soft bouncy bed doesn't give me a great night's sleep, the hairdryer wasn't working, and the shower was rather dysfunctional (combination of small cubicle and angle of the fixed shower head). The owner didn't come across as particularly welcoming although his wife when I checked out was very chatty. Be aware the owners have made this a totally non-smoking property -- even on balconies or in the car park! This is far from the norm in New Zealand (the only such property in our month traveling the country). This should be clearly flagged on their website: just say "We don't welcome smokers" or whatever and I'll book somewhere else. Also, there is no elevator and you may be on the third floor -- if that's a problem it is worth being aware of this Needless to say, I wouldn't stay here again.
Stayed 2 nights in Feb 2019
Response from Motel on York Team on 28 Mar 2019
Dear Howard, many thanks for your review. Sorry you did not find the bed to your liking. The hair dryer did work, the button hadn't been pushed in. Our property has been smoke free for a number of years and is on our web site and New Zealand is aiming to be smoke free by 2025. We offer to carry guests luggage up to their rooms so generally stairs are not a problem. We hope you enjoyed the rest of your trip!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Karlene on 5 Mar 2019
Dear Anonymous Many thanks for posting your review and we are happy to hear you enjoyed your stay. Warm regards from the Team at Motel on York

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Karlene on 3 Mar 2019
Hi Donald Thanks s much for posting your review and letting us know you enjoyed your stay. With very best wishes from the Team at Motel on York

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Really excellent. Room fabulous. Plenty of space and spotless. Bed as comfortable as home !
Stayed 1 night in Mar 2019
Response from Karlene on 3 Mar 2019
Dear Brian Thanks so much for your kind review! It was a pleasure to meet and host you both and we are pleased to hear you enjoyed your stay! Best wishes for the remainder of your trip. Warm regards from the Team at Motel on York

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Motel on York Team on 13 Feb 2019
Thanks very much for taking time to post our review Dawn and thank you for choosing to stay with us. Warm regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Karlene on 4 Feb 2019
Thanks very much for posting your review! Best Wishes from the Team at Motel on York

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the center of town, no a/c so we had to sleep with the windows open, which was noisy at times. Facilities in the room were fine, staff very pleasant.
Stayed 4 nights in Jan 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Motel is about 14 years old. Room very clean and adequate. The queen bed was quite like a trampoline and could take a bit of getting used to. The shower was very small and the door opened outward allowing water to flood the bathroom. Could find only two Sky channels. The room backed onto a large parking area and was quite noisy at night. Having said that, we will probably stay again. The Motel parking is very handy and the Motel is very close to the city centre.
Stayed 1 night in Jan 2019
Response from The Team at Motel on York on 26 Jan 2019
Thank you Geoffrey for your review and we look forward to hosting you again.