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"The rooms were clean, beds were comfortable and staff was nice. "

"Prompt "

"Service was great"

"Great hotel close to campus"

"Staff was wonderful! Trouble with checking in through expedia, but they were great and worked it out. Food at restaurant was good. Appreciated having a reasonable restaurant at the hotel."

"William at the front desk delivered hospitality beyond anything we’ve experienced. From the moment we arrived, he welcomed us with fresh champagne at check-in and made us feel genuinely cared for. He checked in with us multiple times to make sure we had everything we needed, and his professionalism, warmth, and attention to detail truly stood out. Absolute A++ service — William is a huge asset to your team!"

"Place was very clean, and classy "

"We love The Bell Tower Hotel. Great location for anything at UofM. The staff are friendly and helpful. The lobby feels like I’m visiting my well-coifed, classy grandmother’s home - complete with delicious fresh baked cookies. The hotel is neat, clean, and very quiet. Absolutely a gem in Ann Arbor! "

"We received complimentary nights from the manager due to issues during our first night. I really appreciated the level of customer service and hospitality. The property is clean comfortable and convenient. The breakfast was delicious and served fresh and hot. Staff was helpful, friendly and was willing to assist when needed. I would definitely recommend this property. I haven’t received this level of customer service at any other hotel property in a long time and was appreciative of the superb level of service. "