Free daily buffet breakfast

Reviews of AmericInn by Wyndham Duluth

2.5 out of 5
AmericInn by Wyndham Duluth
901 Joshua Ave, Duluth, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet -AGM on 30 Apr 2024
Glad you enjoyed your stay and we hope to see you again soon! Thank You!

10/10 Excellent

Krista

Travelled with partner
Great handy location. The hotel was very clean and the room was comfortable. Nice breakfast. We would definitely stay there again
Stayed 2 nights in Apr 2024
Response from Janet -AGM on 28 Apr 2024
Thank you for staying with us and leaving a 5 out of 5 review! Your feedback is very appreciated and we look forward to your next visit!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brenda on 8 Apr 2024
Hi James,I am glad that you had a great stay, thank you for the review.

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Brenda on 26 Mar 2024
Hi Erin,Thank you for the review. I am glad you had a good stay!

8/10 Good

Toufoua

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brenda on 26 Mar 2024
Hi Toufoua,Thank you for the review. I am glad that you had a good stay!

6/10 Okay

jason, north oaks

Stayed 2 nights in Mar 2024
Response from Tony on 20 Apr 2024
Thank you for staying with us Jason.Come back and see us again soon.

8/10 Good

broghan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are extremely uncomfortable. Our shower may have missed a cleaning as it was gross and slimy, i ended up cleaning it with a washcloth and body wash before we could use
Stayed 2 nights in Mar 2024
Response from Brenda on 26 Mar 2024
Hi Broghan,I am sorry to hear that. Thank you for bringing this to our attention so I can work on this with my staff. I appreciate your business and hope you stay in the future.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was stomping noise above us at around midnight - 12:30. Nothing the staff could do unless we complained, which we didn't. Wore earplugs, problem solved. Breakfast was basic. Staff were friendly. Good value for the money overall.
Stayed 1 night in Mar 2024
Response from Brenda on 18 Mar 2024
Hi Linda,Thank you for the kind review. I am glad you had a good stay!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay breakfast was good
Stayed 1 night in Mar 2024
Response from Janet - AGM on 10 Mar 2024
Thank you for staying with us!

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Brenda on 8 Mar 2024
Hi Tina,Thank you for the review. I am glad that you had a great stay.

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from Brenda on 26 Mar 2024
H Richard,I am glad that you enjoyed your stay! Thank you for the review.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and amenities. Will stay here again when we visit Duluth
Stayed 1 night in Feb 2024
Response from Brenda on 26 Feb 2024
Hi Shannon,Thank you for the review. i am glad that you had a great stay!

6/10 Okay

Faye

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brenda on 20 Feb 2024
Hi Faye,Thank you for the review. we are glad that you had a good stay!

4/10 Poor

Kurtis

Travelled with family
Disliked: Cleanliness, amenities
We were originally booked into a room, where we were greeted with someones dirty laundry. The front desk was very quick to move us to a new room...where we found dead ladybugs around the A/C unit and a pair of ear buds on the floor. Cleaning the room is clearly not a priority here. We had a bad experience with the grimmy pool area aswell.... will not be returning.
Response from Brenda on 19 Feb 2024
Hi Kurtis,Thank you for bringing this to my attention so I can address this with my staff. My apologies for the inconvenience and I hope in the future you will give us another chance to meet your expectations.

6/10 Okay

Caryn

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There was an old pizza left in the fridge for our arrival. The bathtub could be replaced - at the least a re caulking. We didn’t have any room service come between 1st and 2nd night.
Stayed 2 nights in Feb 2024
Response from Brenda on 19 Feb 2024
Hi Caryn,I am sorry about the pizza box left in your fridge. thank you for bringing this to my attention so I can work on training my staff. We are in the process of fixing our tubs. Unfortunately, housekeeping does not do daily service unless requested. Had you requested this we would have been happy to accommodate your request. This policy is stated at the desk, in the elevator, and in a note in your room. I hope you will give us another chance in the future.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.
Stayed 1 night in Feb 2024
Response from Janet -AGM on 18 Feb 2024
Thank you for staying with us!

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service
Close to shopping. Easy access. Free breakfast. Updated. Clean.
Stayed 1 night in Feb 2024
Response from Janet -AGM on 18 Feb 2024
Thank you for the wonderful review. We look forward to your next visit!

8/10 Good

hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brenda on 12 Feb 2024
Hi Hannah,I am glad that you enjoyed your stay. Thanks for the review.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, nice staff, reasonable price, up to date
Stayed 1 night in Jan 2024
Response from Brenda on 8 Feb 2024
Hi Thomas,Thank you for your kind words. I am glad that you enjoyed your stay.

8/10 Good

Bill

Travelled with family and small children
Liked: Property conditions & facilities
Overall, our stay was good. The swimming pool wasn’t available for half our stay and that was a negative.
Stayed 2 nights in Jan 2024
Response from Janet - AGM on 28 Jan 2024
Thank you for taking the time to leave your feedback. I apologize the pool was not available for part of your stay. We did do some preventive maintenance in the pool area that took longer than expected. I'm sorry your stay was impacted by the delay and hope you will give us another opportunity to make a better impression.

2/10 Terrible

Chloe

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front counter was very rude to us!
Response from Brenda on 20 Jan 2024
Good afternoon Chloe,I am sorry to hear that our staff was unable to check you in to your reservation last night due to our age policy. The age restriction is 21 years old at our property. This is clearly stated on Expedia which is how you booked you reservations. I am sorry for the misunderstanding..

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Brenda on 10 Jan 2024
Hi Hailey,Thanks for the kind review. I am glad that you enjoyed your stay.

8/10 Good

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brenda on 10 Jan 2024
Hi Allen,I am glad that you enjoyed your stay. Thank for the kind review.

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brenda on 26 Dec 2023
Hi Carole,Thank you for your kind review. We are glad that you enjoyed your stay with us.

6/10 Okay

Steven

Travelled with family
Liked: Property conditions & facilities
average hotel nothing special with regards to the price. It was very overpriced.
Stayed 1 night in Dec 2023
Response from Brenda on 22 Dec 2023
Hi Steven,Thank you for the review, I am sorry you felt it was overpriced. We are similarly priced to other area hotels and are newly remodeled. I hope you will give us another try in the future.

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brenda on 21 Dec 2023
Hi Pete,Thank you for your review. I am glad you had a good experience with us.

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities
Convient location
Stayed 1 night in Dec 2023
Response from Brenda on 18 Dec 2023
Hi Emilee,I am glad that you enjoyed our hotel, and our location was convenient for you. Have a great day!

10/10 Excellent

MAURY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Dec 2023
Response from Brenda on 18 Dec 2023
Hi Maury,So glad that you had a great stay! thanks for the review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Brenda on 14 Dec 2023
Thank you for the kind review. We are glad that you had a great stay!

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV is easy to use and we didn’t have any issues with the room or anything. I love how tiny the soap bar is. Super cute.
Stayed 1 night in Dec 2023
Response from Brenda on 14 Dec 2023
Hi Elisa,Thank you for the kind review. We are glad you had a great stay!

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean, very outdated, strong smoke/dirty odours, unhelpful staff - do not stay here if you like cleanliness and comfort.
Response from Brenda on 8 Feb 2024
Hi Lori,I am sorry that you did not enjoy your stay in our newly renovated hotel. Please feel free to reach out to the property directly in the future so we can assist you in any issues you encounter during your stay.

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly Staff. Thank you!!
Stayed 1 night in Nov 2023
Response from Brenda on 28 Nov 2023
Hi Roy,So glad to hear that you had a good stay! thanks for the review.

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2023
Response from Brenda on 28 Nov 2023
Hi Joel,,I am glad that you had a good stay. Thanks for the kind review.

10/10 Excellent

JoAnn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfortable room, right across from the mall and close to dining options, pet friendly for a fee. Did not get to check out the pool, but would next time. Also liked the French toast sticks at breakfast Enjoyed my stay and would definitely be back!
Stayed 1 night in Nov 2023
Response from Janet -AGM on 25 Nov 2023
Thank you JoAnn for your kind words. We look forward to seeing you on your next visit to Duluth.

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, neat, and quiet.
Stayed 1 night in Nov 2023
Response from Janet -AGM on 25 Nov 2023
Thank you Sharon for staying with us and leaving such a kind review!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Brenda on 17 Nov 2023
HI Matthew,We are glad you enjoyed your stay! Thank you for the review.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price was very good for this city at this time.
Stayed 1 night in Nov 2023
Response from Brenda on 15 Nov 2023
Hi Gerald,Thanks for the review. I am glad that you had a good stay!

8/10 Good

Faye

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, convenient with our dog
Stayed 1 night in Nov 2023
Response from Janet -AGM on 11 Nov 2023
Thank you so much for staying with us and leaving your review. It is very appreciated!

10/10 Excellent

JILL

Liked: Cleanliness, staff & service
The shower/tub was old and look dirty, I like to relax and take a bath, but I was not comfortable doing that in that bath tub.
Stayed 1 night in Nov 2023
Response from Brenda on 15 Nov 2023
Hi Jill,I am sorry that you had a issue with your stay. Did you reach out to the staff? We would have been happy to assist you with that.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty
Bedding was dirty with stains and hair. Floor looked like it hadn’t been vacuumed, even found an aspirin pill on the floor.
Stayed 1 night in Nov 2023
Response from Janet -AGM on 8 Nov 2023
Thank you for your review. I was sorry to hear your stay was less than satisfactory. I assume you did not speak to the front desk and without more information I am unable to find a cause or solution. Your feedback is important to us and is very appreciated.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Brenda on 6 Nov 2023
Hi Cheryl,Thank you for the nice review. I am glad that you had a great stay.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love thé location to shopping and restaurants
Stayed 1 night in Nov 2023
Response from Brenda on 6 Nov 2023
Hi Angela,I am so glad to hear that you loved our location. Thanks for the kind review.

10/10 Excellent

Nanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brenda on 31 Oct 2023
Hi Nanda,I am glad that you enjoyed your stay! Thank you for the review.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brenda on 30 Oct 2023
Hi Shirley,We are glad you enjoyed your stay! Thanks for the good review

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023
Response from Janet -AGM on 28 Oct 2023
Thank you for staying with us and for the 5 star review! It is very much appreciated!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brenda on 27 Oct 2023
Hi Terry,Thanks for the nice review. I am glad that you had a good stay.

6/10 Okay

Mark

Liked: Amenities
Disliked: Staff & service
The hotel was empty and I was given a room beside the elevator and the room temperature was at 61 degrees and it was only 42 outside so I definitely didn’t need the air conditioner on.
Stayed 1 night in Oct 2023
Response from Brenda on 27 Oct 2023
Hi Mark, I am sorry you were unhappy with your room temperature. Did you turn the heat up or ask the desk for assistance during your stay? There is someone available to help you 24 hours a day. In response to your room location, there are only two rooms of the room type that you booked and they are both by the elevator. Unfortunately, you booked with Expedia and our staff is unable to change anything about these reservations, in this case your room type .Sincerely,

10/10 Excellent

Everett

Stayed 1 night in Oct 2023
Response from Brenda on 27 Oct 2023
Hi Everett,I am glad that you enjoyed your stay! Thank you for staying with us.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay clean friendly good hot breakfast comfy beds
Stayed 3 nights in Oct 2023
Response from Brenda on 23 Oct 2023
Hi Steve,thank you for your kind words. I am glad you enjoyed our hot breakfast, and everything was clean.Have a great day!

10/10 Excellent

Jealyne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Would definitely stay here again
Stayed 2 nights in Oct 2023
Response from Brenda on 20 Oct 2023
Hi Jealyne,Thank you for the nice review! We are glad that you enjoyed your stay!