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Reviews of Kamara Dubrovnik by Irundo

3 out of 5
Kamara Dubrovnik by Irundo
Iva Vojnovica 14a, Montovjerna, Dubrovnik

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 124 reviews" "
Rating 8 - Good. 59 out of 124 reviews" "
Rating 6 - Okay. 14 out of 124 reviews" "
Rating 4 - Poor. 6 out of 124 reviews" "
Rating 2 - Terrible. 6 out of 124 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

mary

Stayed 1 night in Sep 2022

2/10 Terrible

Vikki

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms for my son and me. One of the rooms smelled very badly of chemicals, it’s balcony (above a busy road) wasn’t clean and it’s air conditioning was switched off. We complained (via text message, as there are no staff on site to help) and asked for a different room, only to be told they couldn’t do anything about it. We later discovered why this room’s air conditioning was switched off - because it was not working. That was after returning from an evening out, by when it was too late to find another place to stay. An uncomfortable unrestful night. Awful experience. Give it a miss.
Stayed 1 night in Jul 2021
Response from Irundo Dubrovnik, Martina on 27 Jul 2021
Dear guest, thak you for your feedback. We are sorry to hear that you weren't satisfied with your stay in our room in Kamara. We turn the Air conditioning on before the arrival of all our guests, we are sorry to hear that we missed to do so for your room, our apologies. In future, we will take extra attention. As we were fully booked that day, we couldn't offer you new room. We clean every room with professional cleansers, no harmful chemicals are used during cleaning so you don't have to wory, it is completely safe foy your stay. Once again, thank you for staying with us and your review.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
This property has a very good location and we really liked it. Only reservation is that I was expecting a fully staffed hotel, rather than the guest house/apartment which this is.
Stayed 1 night in Oct 2019

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Disappointed

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Definitely wouldn’t stay here again. No customer service.
Stayed 2 nights in Sep 2019

8/10 Good

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was very clean and comfortable. Our room looked over the street and towards the sea. There was never anyone at reception but we requested an iron and it appeared in our room so the service was good. We opted for the breakfast which you go to the hotel next door to have. It was a full buffet breakfast so good value for money and tasty. We walked into the old town which takes about 15mins (a bit more on the way back as uphill!). You can also take a bus no 6 from outside the old town gate which stops right outside the hotel. All in all a good location and everything we needed for a few days exploring beautiful Dubrovnik!
Stayed 2 nights in Aug 2019
Response from Antonio on 26 Aug 2019
Dear Chloe, Thank you for your feedback, we truly appreciate it. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exactly like the photos, beautifully clean and very pleasant staff. We really enjoyed staying here and the sea view and balcony we lovely.
Stayed 3 nights in May 2019
Response from Antonio on 26 Aug 2019
Dear guest, Thank you a lot for your feedback! Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Antonio on 26 Aug 2019
Dear guest, We appreciate your feedback a lot, thank you! Best regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Antonio on 20 Aug 2019
Dear Guest, Thank you for your feedback, it is appreciated. Best regards.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
It’s a clean and comfortable place. Though it’s 25/30 min walk to the old city the view during he walk is fab. Plus the number 4 bus goes from v near the hotel to the old city walls every 15/20 mins. It’s 15 Kuna per trip. Would stay again !
Stayed 3 nights in Aug 2019
Response from Antonio on 20 Aug 2019
Dear Graham, Thank you for your feedback, we appreciate it. Best regards.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came late and could not get in no phone number worked I had to pay for another room all together in the middle of the night Twrrible
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Antonio on 20 Aug 2019
Dear guest, Thank you for your feedback, we appreciate it. Best regards.

6/10 Okay

Verified traveller

Average Stay
The place is relatively old and not very well furnished. There is no reception, hence it's very difficult to get hold of an employee when issue arises. Poor wifi and dark toilets. Pretty uncomfortable pillow and beddings. However, the breakfast included was being served at the hotel next door which was very decent and delicious.
Stayed 2 nights in Jul 2019
Response from Antonio on 20 Aug 2019
Dear guest, Thank you for your feedback, we appreciate it. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a phone call from Nina to confirm my check-in and she assured a smooth process for my arrival. The room was clean and efficient and also quiet. Made for a peaceful and enjoyable stay for my holiday. She also kept me updated on the happenings in Dubrovnik.
Stayed 3 nights in Jul 2019
Response from Antonio on 20 Aug 2019
Dear guest, Thank you for your feedback, we appreciate it. Best regards.

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Kamara! We had a balcony with a view of the sea and it was absolutely gorgeous! Nina was there to help with anything that we had. If she wasn't at the property, we could quickly reach her via email. When we arrived, there was a gigantic blackboard with very helpful information regarding: food, sightseeing, day excursions, places to get drinks, etc. We used that board to find 2-3 things, as we were only there for a few nights. There is a restaurant right next door (Taj Mahal), and it had some great food. Kamara is conveniently located to the sea, and to port Gruz, where we went twice for a few excursions. If we make it back to Dubrovnik, we will definitely be staying at Hotel Kamara again!
Stayed 3 nights in Jun 2019
Response from Antonio on 20 Aug 2019
Dear Jeff, Thank you for your feedback, we appreciate it. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location within a 10 minute walk to the walled city. Clean and comfortable beds. It was perfect for us, the only thing is that the furnishings are Ikea type. The shower handle wouldn't stay up but we solved that with a twist tie and reported it to the staff. The staff was very helpful and accommodating. The breakfast next door was very good. Glad we stayed here.
Stayed 3 nights in May 2019
Response from Antonio on 20 Aug 2019
Dear guest, Thank you for your feedback, we appreciate it. Best regards.

8/10 Good

Gayle

Liked: Cleanliness, property conditions & facilities
Hotel is a bit challenging
It was very difficult to work with the staff of the hotel, most of whom were not in Dubrovnik. If you lost your room key card or left it in the room, then a call to the hotel staff (in another city) was required to obtain a code to open the room. While I had no difficulties, my friends (who were staying at the same hotel at my instigation) had much difficulty. If you arrive at a time when there is no one on duty for reception (which is most of the time), you are really left to figure things out by yourself. The sign said that the reception desk was staffed from 12:00 to 17:00 daily, but I noticed that this situation was not always the case. Note that there is no lift and that there is a flight of stairs to reach the entrance to the hotel, so if you have heavy luggage, entry will be challenging. You could request rooms 1 or 2, which are on the entrance floor--but I did not see them. The room was very clean, but exceptionally small (by European standards). It was fine for one person, but would have been difficult for two. Breakfast at the hotel next door (Hotel Lero) was great and very convenient. I would not recommend this hotel if you like to consult staff for recommendations with respect to sight-seeing or dinner recommendations. If you are fine on your own, then it is a good location--not a long walk from the old town.
Stayed 5 nights in Jun 2019
Response from Antonio on 20 Aug 2019
Dear Gayle, Thank you for your feedback, we appreciate it. Best regards.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here for 4 days. Staff is great, price is great and breakfast was great and right next door. The only thing is that the shower has super hot water and the shower handle didn't stay up but we used a twist tie and that worked. Not high end furniture, but super clean and the bed very comfortable. Thanks.
Stayed 1 night in May 2019
Response from Antonio on 20 Aug 2019
Dear Tony, Thank you for your feedback, we appreciate it. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
WIFI doesn't work in rooms. No information on TV channels
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, close to old town
Great location, easy check in. Only a 20 min walk to old town. Great restaurants nearby.
Stayed 3 nights in May 2019

4/10 Poor

Denis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No front desk help.
The only real problem was that the "Front Desk" is in Zagreb. I didn't fully realize this until I arrived. All doors are opened electronically, and all problems or inquiries great or small are handled from Zagreb. If your cell phone doesn't work, you are doomed. If you misplace the entry codes, what then? If you run out of toilet paper, you call the Zagreb number. I navigated the system, but not without excessive stress. And almost every day I ran into other guests experiencing frustration. On certain days at certain times, an employee actually appears. It's hard to tell when this will happen. These "front desk" employees, when they appeared, were excellent. Breakfast at the hotel next door is a disadvantage.
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice walk to Old City area. There is a hotel next door where you can have a meal as Kamara is an apartment lodge. Good wifi.
Stayed 1 night in May 2019

6/10 Okay

yuk chun

Liked: Room comfort
No supporting service or housekeeping at all
The wifi doesn't work. Tissues are not sufficient. No daily house keeping provided. Sent email to reflect the above, but no response received.
Stayed 2 nights in Apr 2019

8/10 Good

Janice, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money. Well located for the bus.
Stayed 1 night in Oct 2018

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely small hotel, only 9 rooms, on the main road that leads into the old town. We had breakfast in the 4* hotel next door that was really good. Bed and pillows were comfy and had 4 quiet good night's sleeps. The room and bathroom were cleaned to a high standard and had kettle and hairdryer. Staff were very helpful and friendly.The only negative was that the awning was missing over the balcony so it was pretty hot late afternoon. We bought the 3 day Dubrovnik card ( wish we had ordered online before we arrived) from the hotel next door and used the bus tickets for getting back up the hill from exhausting days out. Would definitely recommend this hotel.
Stayed 4 nights in Sep 2018

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very clean, close to old city of Dubrovnik and next door to best restaurant in town. Staff were very helpful and friendly, airport transfer was provided for us at late hours past 9 pm.
Stayed 2 nights in Sep 2018

8/10 Good

James, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Nice and affordable
Staff where very friendly and accommodating providing response to emails quickly, and in person very lovely. The hotel is a little bit dated but still very pleasant, bed was very comfortable, and the balcony’s are beautiful! A short cab ride of 10 minute walk into old town, So the location is decent. Would stay there again.
Stayed 1 night in Jun 2018
Response from Nikolina on 1 Jul 2018
Dear James, Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Our room is super clean and spacious! The staff are all friendly and helpful and are willing to do whatever they can. They replied all our inquiries through email promptly so we were able to have tennis lessons! Overall, it was a wonderful stay and highly recommend to those who are visiting Dubrovnik.
Stayed 4 nights in Jun 2018
Response from Nikolina on 1 Jul 2018
Dear Frances, We are so glad you enjoyed your stay at Kamara Dubrovnik. We appreciate your feedback!

8/10 Good

Voin, Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

6/10 Okay

ten, Tokyo JAPAN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cleaning staff came in!
Cleaning staff came in with key when I was taking shower before 9am. Before 9am! Easy to imagine guest may be taking shower , changing clothes, sleeping. Checkout time was 11 am but after that I couldn't be relaxed at all.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, clean and super
Friendly staff. Complimentary light breakfast. Quiet. Clean.
Stayed 2 nights in Oct 2017

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

Jim, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for walkers.
Reception staff, Tony, was welcoming and helpful with recommendations for eating in the neighborhood, and with directions for walking and taking the bus about town.
Stayed 1 night in Sep 2017

8/10 Good

liza, brooklyn ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to many amenities
Our room was very nice though the "sea view" terrace barely showed any water. Room was clean, bathroom was modern, lobby was nice and helpful. Kind of a hike to old town but it's close to Bellevue beach which is very nice.
Stayed 1 night in Aug 2017
Response from Toni on 3 Sept 2017
Thank you for your comment.

6/10 Okay

Amelia , New Zealand

Nice but basic hotel
Hotel is nice but basic. Unfortunately our room had a terrible smell, like wet carpet and mould. Wifi wasn't good upstairs and the hot water in bathroom was only enough for 1x person to shower.
Stayed 2 nights in Aug 2017

8/10 Good

Hayden, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay & Breakfast next door is incredible
Awesome stay & the breakfast next door is incredible with a wide range of foods. it is in a great location for catching a bus and going to a few beaches and only 5 to 10 minutes from the old town. Definitely worth the price including breakfast.
Stayed 3 nights in Jul 2017

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamara is all good
Good place, good price, good person at the desk, good distance from Old Town, great shuttle service from airport and elsewhere
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

VERY basic!
Furnishings consisted of a bed, a nightstand, a narrow table & a chair. Great shower, though. Don't pay extra for the sea view: The coast is at least half a mile away, & the "view" is of rooftops between the hotel & the coast. Biggest drawback is that none of the rooms are on the ground floor, and there is no lift. Bggest value: The 30E personal driver arranged by the hotel to pick us up at the airport. Thankfully the driver helped carry our bags to our rooms. Breakfast was also a good value.
Stayed 1 night in May 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a great view
Top floor with balcony and the most amazing sea views. We watched the cruise ships go out to sea and the smaller vessels cruise along. The room was very spacious and the mattress and pillows so comfortable, we had an amazing sleep after a day of walking and seeing the sights of Dubrovnik.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for a short break
My mum and I stayed at Kamara Dubrovnik for a few days in April. It is a quiet hotel, just next to the local four star, but slightly set back in an ideal location. Nikolina, the main contact, is extremely polite, helpful and accommodating. We found the room and bathroom to be spacious and exceptionally clean, and the room had a beautiful view. The breakfast is in the local four star (Hotel Lero), just next door and it was a fantastic range of everything you'd ever want, and delicious! We found we made the right choice of location- rather than Lapad bay or the Old town- this is in the middle, so everything is very easily accessible and walkable in either direction. Would definitely recommend this hotel

2/10 Terrible

marie, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
complaints
This hotel had only the very basics. We stayed 2 nights and the bed nor towels were changed. There are small ants crawling up the bathroom the shower wall . The shower was very tight and small spaced I would never recommend or use this hotel again. The price we paid for the services I felt over high at $89.25 per night. Mary Synnot

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, great room!
I walked into my room, I nearly started crying... For good reasons. The view is just amazing! Pleasant staff, big room, super clean, sea view, comfortable bed, walking distance to the old city, there's even a little beach! What else could you ask for? I had a wonderful stay and would recommend this place to friends and family

10/10 Excellent

Georgina, Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fab hotel in a great position - easy walking distance to Pile (the centre of old town). Lovely staff, lovely room, exceeded expectations. Great value

10/10 Excellent

Shun Ki Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

wendy, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room
Convenient location - near the beach, near bus stop and not far from the old town