Balcony

Reviews of Guest House Ljubica

2.5 out of 5
Guest House Ljubica
Ulica Kneza Branimira 4, Dubrovnik, Dubrovnik-Neretva

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

5.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Farah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Misleading pictures, I booked a room with a balcony but was shown 2 rundown rooms without a balcony.Had to complain to be shown the room I had actually booked, this room was slightly better, but still uncomfortable. The rooms furniture is old and needs to be renovated. The towels seem old and worn out (mainly with stains from overuse). False advertising as bathroom was different to one on booking site, it was tiny and did not come with a bathtub as shown in pics. It also wasn’t clean from how old it was. Also not much privacy as the bathroom is outside room, and you share balcony with next room. Basic applicances missing, and ones available were old and of poor quality. Also found a cockroach in hallway at night. Most property’s we stayed in offered free washing, whereas this property charged 10 euros for washing. The lady who lives in and manages the property is lovely & does what she can, but the owner needs to work on upgrading quality of rooms. Not worth the money in my opinion.

2/10 Terrible

Leena

Disliked: Staff & service, room comfort
Awful behaviour of the landlady
Already paid for the room on Hotel. Com, the landlady wanted a payment again!, she put me in a room with the bathroom was in the corridor used by everyone, eventhough I paid for a room with the bathroom, she changed it after a complaint to Hotel. Com, no internet in the room, so I could not do checking for the flight next day, keep in touch with the family or work! The landlady lied to the Hotel. Com after the complaint was made, no internet after repeated request, appalled by her behaviour, felt unsafe there. Extremely disappointed experience.
Stayed 1 night in Jul 2022