Hi Janet, thank you for taking the time to provide us with feedback on your recent stay. We sincerely apologize for the issues you encountered during your time with us. We understand the importance of maintaining our property to the highest standards, and we regret that we fell short of your expectations.We apologize for the disrepair you observed. This is certainly not the level of service and quality we strive to provide our guests. Please be assured that we take your comments seriously, and we will address each of these concerns immediately to rectify the situation.We understand your disappointment with the overall value of the price you paid. However, we continuously evaluate our rates to ensure they are competitive within the market and reflect the quality of our accommodations. We apologize if we did not meet your expectations in this regard. We appreciate your feedback, and we will review our pricing structure to ensure it aligns with the experience we aim to provide.We value your patronage, and we would like to extend our apologies for any inconvenience caused during your stay. We hope that you would consider giving us another opportunity in the future to provide you with an exceptional experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.