Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

Dear Gurpal Singh,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.

Dear Lewis,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that you have enjoyed your recent stay at our hotel, we aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Elsa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your honest review. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver memorable experiences to all our guests.

Dear Sanjeev,Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

Dear Magued,Thank you for candid review. We thank you for the time sharing your experience.Foremost, we are delighted to hear your recommendations about the nice rooms and friendliness of our staff. On the other hand, I’m sorry to hear that you were not fully pleased with the overall experience. Rest assured that your valuable comments have been passed to the relevant department heads for review and action.Sincerely,Greg MosesCluster Hotel Manager

Dear Naomi,It makes me proud to hear how well you were taken care of during the stay and I am happy to hear that you were impressed with the team’s friendly good services.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

Dear Mohammed,Thank you for your time to rate us.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster Hotel Manager

Dear Mark,Thank you for your review and for selecting the First Collection Hotel Dubai, Business Bay.We are looking forward to your next visit.Kind Regards,Greg MosesCluster General Manager

Dear Romez, Thank you for staying with us and for taking the time rate you stay. We are looking forward to welcoming you back soon.Kind Regards,Greg MosesGeneral Manager

Deam Anam,Thank you for choosing to stay at the First Collection Hotel Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear MARIELLA,Thanks you for choosing to stay at the First Collection Hotel Dubai, Business Bay and for giving us a high rating.We are looking forward to you next visit.Kind Regards,Greg MosesCluster General Manager

Dear Kate,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.It makes me proud to hear how well taken care of you felt during your stay.Warm regards,Greg Moses Cluster Hotel Manager

Dear Arlin,Thank you for a 4-star review!We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster General Manager

Dear Joseph,We would like to thank you for taking time to review and providing feedback regarding your experiences with us.We look forward to welcoming you back to the First Collection Business Bay.Warm regards,Greg MosesCluster General Manager

Dear Melanio,Thank you for a 5-star review!We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster General Manager

Dear Isaac,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

Dear Richard,Thank you for candid review. We thank you for the time sharing your experience.Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster General Manager

Dear Rakesh,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel and the staff services met your expectations. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Franko,Thank you for a 5-star review!We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg MosesCluster General Manager

Dear Vinitha,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback.Your comments regarding our friendly staff are a delight to read. Warm regards,Greg Moses Cluster Hotel Manager

Dear Alisa,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Mahrukh,Whilst it was a pleasure to have you as our guest, we are sorry to hear that you were not fully pleased with your overall experience. Rest assured that this does not reflect what we aim at delivering to our valuable guests such as you. Thank you for helping us to continuously enhance our guest experience and we do hope that you will visit us again in the future and give us an opportunity to change your opinion.Kind Regards,Greg MosesCluster Hotel Manager

Dear Marcel,I am personally saddened to hear that you were not pleased with your recent stay with us. We're working on different ways in order to provide faster check in during our busiest days.Sincerely,Greg MosesCluster General Manager

Dear Emad,Whilst it was a pleasure to have you as our guest, we are sorry to hear that you were not fully pleased with your overall experience. Rest assured that this does not reflect what we aim at delivering to our valuable guests such as you. Kind Regards,Greg MosesCluster Hotel Manager

Dear Savannah Toni,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests, Happy to know that the hotel staff and the breakfast met your expectations.Looking forward to welcoming you back to our hotel.Kind Regards,Greg MosesGeneral Manager

Dear Michale,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for giving us a perfect rating.looking forward to welcoming you back soon.Kind Regards,Greg MosesGeneral Manager

Dear Andrew,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests.Warm regards,Greg Moses Cluster Hotel Manager