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Reviews of Oriental Palace Hotel Apartments

3 out of 5
Oriental Palace Hotel Apartments
Omar Bin Al Khattab Road, Fish Roundabout Square, Dubai

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

6/10 Okay

Verified traveller

Liked: Staff & service
Needs some updating. Desk lamps had bare wires. Walls thin. You can here next to and above you. Mildew and mold in the bathroom. No fitted sheet on the mattress. Just a queen flat sheet on a king bed with a duvet and cover.

4/10 Poor

Moataz, Cairo

Disliked: Property conditions & facilities, room comfort
average and very noise because of construction
- average room - The wall had some old water stains not repaired - Big construction project beside it create lots of noise - they say free parking but they have only three spots in upfront street parking and use another parking across the street which may not be convenient - old furniture

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel staff would not help me the shower there was no water pressure. inter net was not free.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rat in the hotel room
Hotel was in an urgent need of redecorating. I booked for 3 nights, although not satisfied I intended to stay, but on the second night a rat ran accross the floor, we left within 20 minutes. Hotel seemed dismayed that we couldnt tolerate a rat in our room! I would NOT recommend this hotel.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Tim, Dubai

Liked: Property conditions & facilities, room comfort
Nice place
Good location, polite staff, in general a nice stay. Close to many shops, Mall and not so far from Metro.

8/10 Good

Sam, Boston, USA

Liked: Property conditions & facilities
Disliked: Staff & service
Decent hotel close to the old town of Dubai
Hotel staff are nice but do not try to respond with pleasant compliance to your requests. Instead you get excuses which is not professional. In a way they are not trained to do their best to keep the customer happy. Parking is very limited, sometimes you come back to park, there is no space for your rental car-a great inconvenience... They send you to another parking lot which is usually full to the brink... House keeping does not bother to keep your room clean and tidy everyday, especially when you tell them the time you are in your room and you want things done in your presence... My room was not cleaned as expected every day... During my stay there 5 out 21 days was cleaned... They do not work around the customer's comfort and convenience... The manager is nice but it does not mean you get results... It is mostly PR, smile and listen nothing is carried out as talked about, there is no follow up... There is definitely room for improvement to keep the hallways clean and train their staff to listen and execute by any means possible to keep the customer happy that is their number business not their opinions/culture/attitude... In general it is decent stay with inconveniences...

8/10 Good

Philly, Bangkok, Thailand

Liked: Cleanliness, room comfort
Value for the $$$, big rooms
The hotel looks kinda cheesy from the outside, and the entry area and front desk don't do much to help. HOWEVER, the rooms and upper floors are done up in a tasteful classical Moorish style and the rooms are quite large, double the size of similarly priced rooms, clean and quiet.