Comfort Single Room, Women only | Beach/ocean view
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Reviews of Marina Crown Tower

Marina Crown Tower
Al Sufouh, Dubai, Dubai

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Paul, Leongatha

Disliked: Cleanliness, amenities
This was a complete shambles. There was good communication earlier in the day, but only to ask what time I would be arriving so that they could get the room ready. I thought they would have the room ready as per any normal operation of a hotel. Then when I arrived, they had double booked my room and then I was driven to another hotel/apartment building. But this was after I got carted around to pick up a cleaner and get petrol. Then there was no room at the new place they took me too, unless they took everything out of somebody else's room who was in hospital, but he was angry about that happening. Then they took me back to the original place and put me in a room under renovation, where the shower and toilet were not completed either. It smelled of plaster so I slept outside as I didn't want to inhale the fumes. To their credit, they paid me some money in case to compensate and there was a genuine remorse.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean suitable Marina apartment
Great location in the Marina area with a tram stop close to the accommodation. Supermarket below the Tower too. Clean apartment. Nice balcony and pool facility.
Stayed 1 night in Dec 2019

2/10 Terrible

Sheryar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place!
The most terrible stay I have ever experienced in Dubai. I didn’t even sleep in the room. I left as soon as I arrived and booked myself another room in an other hotel for the night. Nothing was as advertised and would never recommend this to any
Stayed 1 night in Dec 2019
Response from The management on 24 Dec 2019
Dear Sheryar, Thank you for choosing us in the first place. The room you booked was a room for a lady in a girls' apartment and for this reason, we had to find you an alternative but since you booked in a late hour and the room needs some time to be arranged and cleaned properly and our stuff has already finished their duty, the room wasn't ready by the time of your arrival. We hope to see you soon again, as we hope that you pay more attention to the type of the room before you book it. Thank you for your constructive review.

8/10 Good

Verified traveller

Liked: Cleanliness
Keine taegĺiche Muellentfernung recht hellhoerig sonst gut
Stayed 3 nights in Jan 2020

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, room comfort
Merkezi olmasi disinda hicbir avantaji yok
Cok merkezi bir yerde olmasinin avantaji yaninda Kahvalti dahil yazmasina ragmen yoktu. Birinci gun iceri girisim aksam saat 7-8 leri buldu. Gokdelen oldugu icinnust katta havalandirmanin cok gurultusu duyuluyor. Temizlik cok kotu, acikcasi merkezi olmanin disinda memnun kalinabilecek bir yer degil. Maalesef basarisiz
Stayed 3 nights in Apr 2019
Response from Mohammad on 12 Jun 2019
Dear guest, Thank you for your stay with us. We provide our guests with a hotline for any inconvenience that might face them during their stay with us and you could have called us to handle your problem. Thank you again and wish to host you soon again.