Private beach, white sand, beach cabanas, sun-loungers
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Reviews of Bulgari Resort Dubai

5 out of 5
Bulgari Resort Dubai
Jumeirah Bay Island, PO Box: 72223, Dubai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 103 reviews" "
Rating 8 - Good. 12 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Belaynesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Quality Manager and Executive Assistant on 6 Feb 2024
Dear Belaynesh,Thank you for taking the time to let us know about your experience at Bulgari Resort Dubai. We are pleased to know that you have enjoyed our services and facilities. The entire team at Bulgari Resort Dubai looks forward welcoming you again in the future.Sincerely,Amber Dana OcakQuality Manager and Executive AssistantBVLGARI Resort & Residences Dubai

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bulgari Resort Dubai on 20 Sept 2023
Dear Paul,Thank you for taking the time to let us know about your experience at Bulgari Resort Dubai. Sincerely,Amber Dana OcakExecutive Assistant and Assistant Quality ManagerBVLGARI Resort & Residences Dubai

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bulgari Dubai is unquestionably the finest hotel in the UAE. The property is elegant state of the art, but the entire Team there is what makes them the best of the best. From the parking, front door, security, check in, housekeeping, spa, coffee lounge, gym-pool, cigar bar, restaurant and shop staff, you simply will not meet a finer group of people. There is nothing that the rooms are missing for a perfect stay, and even if there were something you could think of, the hotel Management would solve the issue in the blink of an eye. Pep, the brilliant manager, and every member of his team, make this hotel the finest of the amazing Dubai 5,star hotel scene. My advice, spoil yourself and go spend a week with them. I won’t use any other hotel in Dubai. Pep, just keep doing what you do. Please don’t change a thing. Thanks, Daniel
Stayed 9 nights in Aug 2023
Response from Pep Lozano on 12 Sept 2023
Dear Daniel,Thank you for taking the time to provide us with extensive feedback about your experience at Bulgari Resort Dubai.I am delighted to know that you had an exquisite time at our resort. Moreover that our team, our staff service was up to your satisfaction. It is feedback from esteemed guests like yourself, which motivates our entire team to strive for excellence. We are looking forward welcoming you again soon.Sincerely,Pep LozanoGeneral ManagerBVLGARI Resort & Residences Dubai

10/10 Excellent

Eliza

Stayed 3 nights in Jun 2023

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Bulgari Resort Dubai on 1 Jun 2023
Dear Claudine,Thank you for taking the time to let us know about your experience at Bulgari Resort Dubai.Sincerely,Amber Dana OcakExecutive Assistant and Assistant Quality ManagerBVLGARI Resort & Residences Dubai

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Bulgari Resort Dubai on 19 May 2023
Dear Waleed,Thank you for taking the time to let us know about your experience at Bulgari Resort Dubai.Sincerely,Amber Dana OcakExecutive Assistant and Assistant Quality ManagerBVLGARI Resort & Residences Dubai

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ever
Our best stay ever. Service was amazing. Amenities were top notch. It was very expensive, but we enjoyed it so much that we actually re-booked for an additional two dates
Stayed 3 nights in Feb 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled the world and never have I experienced such an incredible customer experience in my life. They decorated my room filled with balloons for my birthday, each and every staff member remembered my name, pool service was second to none, you were never waiting at reception and private dining was stellar. To be honest, I would return to Dubai purely for this hotel. My partner and I had an experience like no other and I can safely say this exceeded any possible expectation I had. Thank you to all the outstanding staff who made our stay so special.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nouf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant 10/10
Stayed 2 nights in Aug 2022

10/10 Excellent

Subodh

Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit!
Amazing hotel and resort! The staff go above and beyond to make you comfortable and assist in any way they can.
Stayed 3 nights in Jan 2022

10/10 Excellent

Nashwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Haya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury stay
Top hotel - only thing you can hear vacuum in hallway every morning
Stayed 8 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience, great staff, picture don’t do justice. You have to stay there to enjoy it.
Stayed 3 nights in May 2021

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel amazing room and very helpful stuff highly recommended :)
Stayed 1 night in May 2021

8/10 Good

Soud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

majed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Pep Lozano on 27 Sept 2020
Dear Majed, Greetings from Bvlgari Resort Dubai. Thank you for choosing our Property for your recent stay. Thank you for taking the time to share your feedback. Our guest satisfaction is our number one priority. I am very happy to see that you enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Best regards, Pep Lozano General Manager

10/10 Excellent

Manal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Pep Lozano on 20 Sept 2020
Dear Manal, Thank you for taking the time to share your recent experience at The BVLGARI Resort Dubai. We all look forward to welcoming you back again soon. Warm regards, Pep Lozano General Manager

10/10 Excellent

Sio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and relaxing
Beautiful hotel. Service was impressive and made the difference of the trip. Ricardo checked us in and out and honestly was sincerely beyond helpful, welcoming and incredibly polite to us in a very authentic way.
Stayed 2 nights in Jul 2020
Response from Pep Lozano on 11 Sept 2020
Dear Sio, Thank you for taking the time to share your recent experience at The BVLGARI Resort Dubai. I am always pleased to hear that our guests were impressed with the service of our property. Thank you for your lovely comments on Ricardo, trust I will share your feedback and thank him for taking such good care of you. We all look forward to welcoming you back again soon. Comments like yours will motivate us to continue striving and becoming the best hotel in the city. Warm regards, Pep Lozano General Manager

10/10 Excellent

Abdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Manohar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2020

10/10 Excellent

YSL, Tashkent, Uzbekistan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, private, luxury and beautiful. Good service, good food, amazing views, pretty close to everything.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice stay in this hotel. Beautiful place, rooms are very nice, decoration perfect, staff very good, paradise!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was annamazing Experience and one of the most beautiful and serene places
Stayed 4 nights in Oct 2019

8/10 Good

Galina

Business traveller
Liked: Staff & service, room comfort
Stayed 9 nights in Oct 2019

10/10 Excellent

Essa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a must stay property, fairly new and luxury is at a different level along with best service, elegant with good privacy. I will defiantly stay next time.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. Very modern and cute beach.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to recognize miss Amal at reception she is very friendly once we arrive at the hotel she greet us with a warm smile and offer her assistance for anything we need during our stay the hotel in gernral nice the beach is clean and the food is highly recommended
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

McGuinness

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Food Poisoning & Terrible Service
I had food poisoning after eating on arrival.No management came to see me I had to pursue constantly.Rudeness and arrogance of staff was unbelievable and I was sick for 2 days.The worst stay of my life...
Stayed 2 nights in Mar 2019

6/10 Okay

SULTAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2018

4/10 Poor

Hein

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
- Rude attitude from the staff during check in and during many other issues. - Lack of experience of the employees, they seem to be new to the business. - Elevators not working properly !! - Not worth the high price, with the same price you will get better offers from other hotels and resorts in Dubai including Burj Alarab. - Average Beach club or less than the average. - over rated, over priced, over hyped.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

humoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back
This hotel is one of the best in Dubai. The staff are friendly and know my name, the room is big and clean and has a spectacular view of the beach, the service was excellent. Thanks you Bulgari for the amazing experience.
Stayed 1 night in Sep 2018

10/10 Excellent

Loai

Luxurious stay
The hotel is amazing and has hight technology features like apple tv and internet tv plus a control banel where you can do everything by pressing a button. The view is amazing and the decoration is really unique and luxurious..
Stayed 1 night in Sep 2018

10/10 Excellent

Hm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in dubai I love each detail in the hotel Defently coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Jul 2018
Response from Pep Lozano on 6 Aug 2018
Dear Heather, Thank you for taking the time to share your recent experience at The BVLGARI Resort Dubai. I am always pleased to hear that our guests were impressed with the service as well as the quality of the hotel features. Warm regards, Pep Lozano General Manager

8/10 Good

Abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mansour, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the Bulgari suite, it was spacious, clean and the hotel staff made sure that I had everything I needed. Great hotel, I’m gonna definitely stay here again.
Stayed 3 nights in Jul 2018
Response from PLozano on 23 Jul 2018
Dear Mansour, Thank you for taking the time to share your recent experience at The BVLGARI Resort Dubai. I am always pleased to hear that our guests were impressed with the service as well as the quality of the room features. I will pass on your comments to the team and we all look forward to welcoming you back again soon. Warm regards, Pep Lozano General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities, even more, the staff was really helpful and make the stay as at home.
Stayed 2 nights in Jun 2018
Response from P on 3 Jul 2018
Dear Guest, Thank you for taking the time to share your recent experience at The BVLGARI Resort Dubai. I am always pleased to hear that our guests were impressed with the service as well as the quality of the room features.. I will pass on your comments to the team and we all look forward to welcoming you back again soon. Comments like yours will motivate us to continue striving and becoming the best hotel in the city. Warm regards, Pep Lozano Genral Manager

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018