The staff at reception are rude, my friend called few days before to confirm my internet booking, they couldnt find me. Next they said they would pick me up so provide flight details, driver was late arriving 30 mins after- then they demanded i pay them even though i didnt order a pick up and they didnt tell my friend its chargeable. 1 man at reception said calling mobiles is 1 dh per min, on my last day the rude philipino lady gina said 3dhs per min? When she even told me on day 1 its 1 dh per min. Hotel room was ok, 2*, nice large bed, tv with few channels, fairly clean. A/c central needs to be controlled from reception! Its ok for a budget stay/ just somewhere to sleep. Otherwise, the service was terrible. Wifi is expensive 15dh/ hour, better to go starbucks down the road and get a drink for 12 with 1 hr free. Opposite union station (3 min walk)