Downtown Richland Hotels, Richland

"The first room they offered had an overpowering mildew smell. The second rooms bedding smelled of food. I honestly couldn’t wait to get out of there. Has to be one of the grossest stays I have had in a very long time."

"Breakfast was OK. Parking was parking was iffy. The Riverview consisted of sitting in your room and looking out no balcony nowhere to sit outside."

"Quick check-in and spacious room. Few maintenance items reported like bathroom fan and plugged second sink reported at check out. Arrived too late for restaurant and bar, but decent breakfast options."

"Didn’t eat breakfast"

"I had ants in my room. Carpet had stains. Notified staff of ants and they said they'd send maintenance, they sent a lady who sprayed bleach. The ants came back and we complained again and they asked if I wanted them to send people, I said yes and they didn't. I went back again and they said maintenance wouldn't be in until morning and they could send someone, they didn't. Complained on the last day and the person offered a new room but since we were checking out, it wouldn't have mattered."

"The Good Our checkin first impression is a modern, new building that is clean, secure and with a friendly staff. Clean room with comfy bed and a full size refrigerator and kitchenette. The Bad - Room #311 We had been on the road for 9 hrs and were of course tired. We unloaded food, found all our necessities. The bedside table with a clock, phone and outlets above and below the table. The two under had lamp and clock plugged in. I used the outlet above for my CPAP and phone charger. Pretty common. I turned off the main lights next to the door had a dimmer by the way, nice touch. This switched also turned off the bedside outlets!!! No lamp,charger and no CPAP! This dude does not do well without sleep and his wife had hers plugging across the bed. Was this my room only or throughout the building? Has there ever been another complaint regarding #311? Was it ignored? I'd say yes. The Ugly Our room faced East and the sun rises about 5 am and lit up our room as the noon day sun. Why? There is no blackout curtains that have been in every hotel we have stayed in since the beginning of time. Do not give this hotel a chance. Go elsewhere."

"Since my work started early, I didn't get have the breakfast, but did not have any issues with anything. The bikes are a very nice perk and the location was great."

"The room was exactly not clean"

"Absolutely terrific place to stay. The staff was amazing. I will definitely stay there again."