Luxury Hotels & Resorts in Downey from NZ$134

"Clean rooms, awesome staff, very attentive"

"Everything was excellent!"

"Historical and dated a bit but beautiful and good location downtown. Great staff. Bathroom is small and windows are old style so they do not seal out noise"

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."

"Staff "

"Everything was great and really close to the airport with a shuttle service"

"Staff were amazing. Always helpful and were very friendly. Location was excellent - many restaurants nearby and located conveniently within a shopping complex"

"We stayed in a family room that had a king bed and a bunk bed. A dividing double door separated the two areas. It was nice and quiet. The mattress on the bunk bed was very hard according to my daughter who slept there. My husband and I endured a night in two “troughs” that were worn into both sides of the king bed. We were discussing in the morning how the Hyatt managers should actually TRY to lay down on the mattresses in their hotels. These mattresses need to be replaced asap. We stay at Hyatt often while in Orange County…this was the worst set of mattresses we’ve yet encountered on our stays. The rest of the hotel is nice, from valet parking to check in and coffee in the morning. Yep, those beds need some attention. "

"Friendly staff. Love all the breakfast options. Very clean & comfortable room. "