Top Hotels Near Downers Grove Wine Shop in Chicago from NZ$143

"Keep up the good work"

"Room was not as clean staff where very respectful but over all they charging a 50 dollar deposit and I feel if that's the case why not have a microwave in the lobby area for those that didn't pick the deluxe rooms with the refrigerator and microwave "

"The rooms are very small. The heat did not work when I told the staff of the heat was not working. I thought maybe they will put me in another room instead they brought me a small heater that was cracks in the walls cracks around the headboard just nasty."

"I had a horrible experience at this hotel. When I did my booking I had requested for an earlier check in time. I was told that wasn’t guarantee and to call the hotel before arriving. I arrived ORD at 0900 and drove around until around noon and called the reservation desk to confirm if my room was available. The gentleman who was very professional put me on hold for about 4 minutes to check. He told me he was happy me I was cleared to check in early. I arrived the hotel about 15 minutes after that call was greeted by a young lady at the receptionist. I immediately sense her attitude, she told me I couldn’t check in early. I tried to explain to her about my earlier call but her attitude was horrible. She finally agreed to check and within 2 minutes checked me in after charging me $20 more for an early check in. To the credit of one staff member that walked in. I believe her name is Michelle. She was very professional and light up the room with her customers service skills. Upon arriving at my floor I noticed the hotel was undergoing some paint renovation. If you can imagine the smell of fresh paint. I immediately felt sick. For the entire duration of my stay I was coughing and sneezing due to the smell of paint. As if all this was not enough, I stopped at the front desk and personally requested for house keeping and I was told they only do housekeeping every other day. I would think that housekeeping should be done upon request regardless of the policy. "

"Great"

"I have to say this is the best experience we have ever had. The staff has been so accommodating to us my mother has been in the hospital here in Chicago and we have been here for almost a week since we live 2 hours away. All of the managers and girls at the desk are amazing. I would highly recommend staying here. Very clean I would give 10 stars if it allowed! "

"Clean, Family friendly yes"

"I was very appreciative of the cleanliness of the hotel and room. The front staff ( male ) was very nice and helpful. it was really quit there especially for a Saturday night. I believe they can work on the amentities when it comes to breakfast and even putting a pool in but I understand that they keep the prices low for a reason. overall I would stay there again and was very appreciative of the cleaniliness oh also I was able to bring both of my dogs."

"Not much here no hair dryer ice"