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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
764 Dover Leipsic Road, Dover, DE

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities
Clerk was great.
Stayed 1 night in May 2024

8/10 Good

Leslie, Newark

Travelled with family
Liked: Amenities, property conditions & facilities
Curtains did not close. Let light in at night.
Stayed 1 night in May 2024

10/10 Excellent

mary ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a crazy busy weekend. We had to park far away but that wasn’t an issue with how busy they were. The staff were absolutely amazing, so friendly and accommodating. Christine that worked the breakfast, went above and beyond to make sure we had everything stocked up even though we came by in the last hour of service. Everyone always greeted us every time we walked by them. Room was nice and clean. Highly recommend
Stayed 2 nights in May 2024

8/10 Good

CHANTE L

Liked: Cleanliness, staff & service, property conditions & facilities
Quality convenient night's stay. Chef's kiss to the jacuzzi.
Stayed 1 night in Apr 2024

10/10 Excellent

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

David

Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Chose because of their rating. Clean and quiet. Breakfast ok. Furniture was old and worn.
Stayed 1 night in Apr 2024

8/10 Good

James A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms just need a little updates.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Nice place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noisy people. Itchy sheets. Substandard breakfast buffet
Stayed 4 nights in Mar 2024

10/10 Excellent

Jouey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are really nice and helpful
Stayed 1 night in Apr 2024

4/10 Poor

Kiely

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room has unknown splatter marks and stains throughout the bathroom and on the walls. There was a huge water mark stain that had mold growing over the entire king bed. For the amount I paid for the weekend (upwards of $700 for 2 nights), I didn't anticipate it to be this gross.
Stayed 2 nights in Apr 2024

4/10 Poor

Raymond

Liked: Staff & service
The room was dusty, there was hair in the tub, the tv remote was broken and the cord on the phone was broken
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff nice & very accommodating. Ms.Cristine made sure everyone was taken well care of..
Stayed 4 nights in Mar 2024

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room (under window) air conditioner was noisy and this morning I found a bug (Similar to a flea) in our bed. I only found one. Bed was comfortable and room appeared clean. Hotel was convenient with many restaurants in the area.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Nice and comfortable. Loved the pool and hot tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Travelled with family
The room was cozy and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary, Horsham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, full breakfast, friendly staff, convenient, accomodating to our needs. King bed a little firm for our liking but okay. Heater/air worked great. Will stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Shauna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Seth

Business traveller
Disliked: Staff & service
Rented a room. The entrance to the hotel was locked, I could not get inside the front entrance. When I initially called them to confirm, was told they were 24 hours. Waited 15 minutes and kept calling, no answer. Absolutely terrible service.
Stayed 1 night in Feb 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked my room for Valentine’s Day. I check in, go in my room to set up with rose petals leading from the door to the bed, I love you I spelled out on the bed with the rose petals, balloons on the bed, wine bottles in the bucket of ice. I leave out to go to dinner with my wife an after dinner was going to surprise her with the Hotel room for a night of romance. Get there with her an my key cards aren’t working anymore. Then I hear a voice. Someone is in my room. Guy answers door. Bam, most embarrassing an uncomfortable situation I’ve ever experienced thus far. Head to the service desk a clerk tells us the room was booked to this guy before me. I was furious an embarrassed at the same time. I trusted Expedia, reviews were good an better than their competitors. But they failed me.
Stayed 1 night in Feb 2024
Response from Nick on 15 Feb 2024
We apologize for the error by the Front Desk staff. They made a mistake and gave out the incorrect key card. We apologize for the error and will rectify the issue with Expedia.

10/10 Excellent

Margaret, Salisbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Feb 2024

10/10 Excellent

Camron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Louis

Stayed 2 nights in Feb 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. The only problem was arttoilet was clogged. And they had nobody to come and fix it. So we had to go down and get a plunger and fix it. Ourselvesthey offered no other options, just saying that there was nothing they could do because the hotel was both. A but felt it was funny that they offered no other options, then to do it ourselves. Cheese
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in easy check out very nice room!
Stayed 1 night in Jan 2024

8/10 Good

Joyceley

Stayed 1 night in Jan 2024

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was clean. Needs updating
Stayed 1 night in Jan 2024

8/10 Good

Areretta

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Ethel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maya

Stayed 1 night in Dec 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I took a little overnight trip prior to my surgery this Wednesday, we wanted to stay at Bally Casino Hotel but as it being New Year’s Eve they booked up quick , chose hotel as was very close to casino , staff friendly, breakfast adequate and would definitely stay again if unable to get Bally , only thing that they could improve is microwave in room
Stayed 1 night in Dec 2023

2/10 Terrible

Kim

I booked this the night before and I choose this place for the pool and hot tub. After arriving t they said the pool was closed for 2 days for maintance. They should have posted that on the website and I would have chose another hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff even late at night and early in the morning!
Stayed 1 night in Dec 2023

10/10 Excellent

Sai Babu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Great!! Jamar was the Best!!
Stayed 1 night in Dec 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lisa, Smyrna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are a little out dated, but it was nice, affordable, and convenient
Stayed 1 night in Nov 2023

8/10 Good

Ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 2 nights in Nov 2023