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Hôtel SAWA

4.0 star property
Beaux Arts hotel with free airport shuttle and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hôtel SAWA

Front of property
Outdoor pool, pool umbrellas
Standard Double or Twin Room
International cuisine
Reception

Reviews

6.8 out of 10

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Room service
    Room service
The price is NZ$218
includes taxes & fees
5 Oct - 6 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Comfort Double Room, City View

Comfort Double Room, City View

Comfort Double Room, City View

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Prestige)

Premium bedding, memory-foam beds, in-room safe, individually furnished

Double Room (Prestige)

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View

Comfort Double Room, Pool View

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby
Best Western Plus Soaho Douala Airport
Pool
Free airport shuttle
Kids pool
Parking included
9.0 out of 10, Wonderful, (61)
The price is NZ$204
includes taxes & fees
25 Oct - 26 Oct
Best Western Plus Soaho Douala Airport

About the area

Map
488 Rue De Verdun - Bonanjo, Douala, 2345

What's nearby

  • Port of Douala - 12 min walk
  • Espace Doual'art - 17 min walk
  • Cathedral of Saints Peter and Paul - 3 min drive
  • Eko Market - 4 min drive
  • Douala Grand Mall - 6 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 15 min drive

Restaurants

  • ‪Le Boj - ‬12 min walk
  • ‪One Rooftop - ‬4 min drive
  • ‪L'Ovalie - ‬3 min drive
  • ‪La Pizzeria - ‬3 min drive
  • ‪Bolongi Open MIC - ‬3 min drive

About this property

Hôtel SAWA

Upscale hotel in the business district
At Hôtel SAWA, you can look forward to a free return airport shuttle, a swim-up bar and a poolside bar. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and shopping on-site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and 1 meeting room
  • Coffee/tea in reception, luggage storage and a reception hall
Room features
All 288 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with baths and free toiletries
  • Flat-screen TVs with satellite channels
  • Private gardens, daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 17 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 31.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 15 for children
  • Pet fee: USD 17 per pet, per day
  • Crib (infant bed) fee: USD 31.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Frequently asked questions

Does Hôtel SAWA have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hôtel SAWA?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Hôtel SAWA on 5 Oct 2024 start from NZ$197.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel SAWA pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 17 per pet, per day.

How much is parking at Hôtel SAWA?

Self-parking is free at this property.

What time is check-in at Hôtel SAWA?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hôtel SAWA?

Checkout is at noon.

Does Hôtel SAWA provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel SAWA located?

Located in the heart of Douala, this hotel is within a 15-minute walk of Douala Maritime Museum and Port of Douala. Espace Doual'art and Cathedral of Saints Peter and Paul are also within 2 miles (3 km).

Hôtel SAWA Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 14 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Romaric Belmier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jul 2024

8/10 Good

Christian

Disliked: Staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Adolphe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Alexandre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing
Stayed 4 nights in Sep 2022

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The facilities need an upgrade.
Stayed 4 nights in Mar 2022

8/10 Good

Amr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey good
Very good stay, near the airport and the room was clean
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
First red flag my booking wasn't available when I there. Second the receptionist 😡
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
Stayed 1 night in Jan 2020

8/10 Good

Dennis A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel SAWA is a great deal for a great hotel.
Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Stayed 3 nights in Sep 2019

6/10 Okay

Dave

Business traveller
Liked: Staff & service
Hotel needs updating badly
Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Stayed 2 nights in Sep 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some work !
AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
Stayed 1 night in Jun 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice but tired hotel, good for short stay only.
Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Dennis A

Our choice hotel in Douala.
We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

2/10 Terrible

Samuel, Hyattsville MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more
Stayed 2 nights in Jul 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
SAWA for Business and swimming
I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.
Stayed 6 nights in Jul 2018

8/10 Good

Stéphane, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasing staff
The staff was amazing et the rooms were very big and comfortable.
Stayed 2 nights in Jun 2018

4/10 Poor

Michelle, Kinshasa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Conference hotel, moldy.
The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.
Stayed 4 nights in Oct 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improving!
The SAWA has been slowly sprucing back up. I have been coming here on business for a number of years and the last two years have shown improvements. The room had been freshened up, was clean (never an issue) AC worked well (improvement) and the hand held shower had a bracket (improvement). I don't do the breakfast buffet. Internet seemed more reliable this trip but it was a short stay.

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
An okay spot on a business trip.
Have stayed here a number of times and they are working to spruce the place up. Fresh paint, new elevators, generally cleaner. However, it is an old property and there is still work to be done. For example on the air conditioning in the rooms, fixing shower heads (though always plenty of hot water), and providing ammenities like a water boiler for tea and coffee. The outside area is pleasant especially for breakfast (skip the breakfast buffet) or for the evening wind down.

10/10 Excellent

Javier, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near to the airport
The hotel is very nice good swimming pool that you can relax and good restaurant bar beside.

4/10 Poor

James, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable, several better alternatives in Douala
Travelled to Cameroon to see my fiancee, this is not my first visit to Cameroon, and I have visited many third world countries. However, for the price, this was not a great bargain. Room is pretty crummy, bedding poor. AC worked well, and restroom was adequate. Didn't try the restaurant, looked at the menu and felt it was overpriced, so went out. Stayed in the Futuris Hotel on my way out, and also looked at the Star Land, both were nicer than SAWA, and similarly priced.

4/10 Poor

isaac, Maryland US

Disliked: Cleanliness, property conditions & facilities, room comfort
Low maintenance overall
Hotel needs more investment to fit the category Room in low maintenance Water flushing continually

8/10 Good

Kevin, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay in Doula
Have stayed here several times. Staff is friendly for the most part and deciding to skip the breakfast buffet and eat outside was a good move. The restaraunt is pricey but then again it is a hotel. Walking is not the best in Doula but the location is close enough to get into the central district without much trouble. Relatively close the airport. Hot water, nice pool area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfied guest
Sawa is only the name this Hotel don't have the merits of 4stars I never going to advice another US citizen to stay