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La Terrasse

4.0 star property
Hotel in Douai with 24-hour front desk and bar/lounge

Photo gallery for La Terrasse

Cocktail bar
Garden
Suite (Marceline)
Suite, Sauna | Living area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Parking included
  • Laundry
The current price is NZ$126
includes taxes & fees
5 Sept - 6 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite,Sauna

1 bedroom, premium bedding, desk, laptop workspace

Suite,Sauna

Highlights

Soundproofed
Heating
TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
36 Terrasse Saint-pierre, Douai, NORD, 59500

What's nearby

  • Place d'Armes - 5 min walk - 0.4 km
  • Douai Hotel de Ville - 7 min walk - 0.6 km
  • Notre Dame Church - 8 min walk - 0.7 km
  • Ancienne Chartreuse - 10 min walk - 0.9 km
  • Centre Historique Minier - 10 min drive - 9.3 km

Getting around

  • Douai Station - 8 min walk
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Au Bureau - ‬4 min walk
  • ‪Blue Note Café - ‬4 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Le ferronnier dans les nuages - ‬3 min walk

About this property

La Terrasse

Upscale hotel near a train station
Consider a stay at La Terrasse and take advantage of a terrace, a garden and dry cleaning/laundry services. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), a 24-hour front desk and luggage storage
  • Coffee/tea in reception, a banquet hall and smoke-free property
Room features
All guest rooms at La Terrasse boast comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • 32-inch TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French

Similar properties

Front of property

Résidence de la Porte d'Arras

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Room service
8.6 out of 10, Excellent, 113 reviews
The price is NZ$134
includes taxes & fees
7 Aug - 8 Aug
Résidence de la Porte d'Arras

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar La Terrasse

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 17 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

Frequently asked questions

Is La Terrasse pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at La Terrasse?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at La Terrasse on 5 Sept 2025 start from NZ$116.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at La Terrasse?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at La Terrasse?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Terrasse?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is La Terrasse located?

Situated in Douai, this hotel is within a 10-minute walk of Place d'Armes and Douai Hotel de Ville. Scarpe-Escaut Regional Natural Park and Centre Historique Minier are also within 6 miles (10 km). Douai Station is 8 minutes by foot and Douai (XDN-Douai Train Station) is 8 minutes.

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La Terrasse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 147 reviews
Rating 8 - Good. 47 out of 147 reviews
Rating 6 - Okay. 22 out of 147 reviews
Rating 4 - Poor. 12 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Great rooms and friendly staff
Stayed 1 night in May 2025

6/10 Okay

Yuxuan

Liked: Staff & service
The hotel seems a little old There is a fan inside the room but no ac The outlet is hard to find which hides below the bedside table The toilet does not have enough space for legs since it is quite close to the wall Nothing remarkable to feel like a 4 star hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Dec 2024

8/10 Good

Miss Jennifer H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Stayed 1 night in Mar 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Stayed 1 night in Jun 2023

8/10 Good

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Surpris !

Volet roulant salle de bains bloqué en position fermé. Débit chasse d eau trop faible. Plus de savon ds le distributeur de la douche. Un geste commercial nous a été octroyé, bon de 10% sur un prochain passage.
Stayed 1 night in Apr 2025

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très propre. Le personnel est au top, gentils et disponibles. Petit dej varié
Stayed 1 night in Mar 2025

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

pierre

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel à éviter

Cet hotel est annoncé 4 étoiles c'est en fait tout juste un 2 étoiles.Hotel à éviter !!!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour confortable, la chambre et la salle de bains étaient propres et accueillants. Le personnel de l'hôtel est très agréable et efficace.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Georges

Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Manon

Stayed 1 night in Feb 2025

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours très agréable de séjourner dans cet hôtel indépendant, le personnel est à notre écoute et très disponible
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, et a l'écoute du client .Lieux très propre mais hors du temps .. nous avons pris la suite.
Stayed 1 night in Oct 2024

10/10 Excellent

Dyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien situé avec parking privé au centre

Surprenant qu'un hôtel classé 4 étoiles n'ait ni climatisation ni ascenseur. Heureusement le personnel extrêmement sympathique et chaleureux compense ces désagréments.
Stayed 2 nights in Sep 2024