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Mercure Hotel Dortmund City

3.0 star property
Hotel in Dortmund with 24-hour front desk and bar/lounge

Photo gallery for Mercure Hotel Dortmund City

Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception
Shopping centre
Shower, eco-friendly toiletries, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is NZ$121
includes taxes & fees
8 Aug - 9 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Kampstr. 35-37, Dortmund, NW, 44137

What's nearby

  • Dortmund Christmas Market - 3 min walk - 0.3 km
  • German Football Museum - 6 min walk - 0.5 km
  • Westfalenpark Dortmund - 5 min drive - 2.6 km
  • Westfalenhallen - 5 min drive - 2.7 km
  • Signal Iduna Park - 6 min drive - 3.0 km

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Nordsee - ‬2 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Nhy Star - ‬2 min walk

About this property

Mercure Hotel Dortmund City

Hotel near Signal Iduna Park
Mercure Hotel Dortmund City provides a bar and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, ATM/banking services and luggage storage
  • A front desk safe, free newspapers and a lift
  • Guest reviews say good things about the overall condition
Room features
All 82 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, German

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  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11.50 per person
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Is Mercure Hotel Dortmund City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Dortmund City?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund City on 8 Aug 2025 start from NZ$112.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Dortmund City?

Self-parking is available for EUR 14 per day.

What time is check-in at Mercure Hotel Dortmund City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Hotel Dortmund City?

Checkout is at noon.

Where is Mercure Hotel Dortmund City located?

Located in Dortmund City Centre, this hotel is steps from Westenhellweg Street and 1.9 mi (3.1 km) from Signal Iduna Park. Museum of Art and Cultural History and Hansaplatz are also within 5 minutes. Kampstrasse U-Bahn is only a 2-minute walk and Westentor U-Bahn is 6 minutes.

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Mercure Hotel Dortmund City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 387 reviews
Rating 8 - Good. 170 out of 387 reviews
Rating 6 - Okay. 60 out of 387 reviews
Rating 4 - Poor. 13 out of 387 reviews
Rating 2 - Terrible. 8 out of 387 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Oettam

Liked: Cleanliness, staff & service
Disliked: Amenities
Super hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
Amazed at how central and easy to get to from the main train station it was. So quiet as well. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and location

Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, modern hotel right in the city centre

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and Nice
Stayed 1 night in Jun 2024

8/10 Good

Rosalyn

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon
Stayed 3 nights in Jun 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2024

8/10 Good

Daan

Liked: Property conditions & facilities
it was fine.
Stayed 1 night in Feb 2024

4/10 Poor

Di

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !
Stayed 1 night in Jun 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Tip Top

Bin schon mal vor ein paar Jahren hier gewesen. Sehr freundliches Personal. Das Hotel liegt zentral, bis zur U-Bahn zum Stadion ist es nur ein kurzer Weg. Und schöne Ruhrpott Artikel zum kaufen vor Ort.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Perusasiat kunnossa

Stayed 3 nights in Apr 2025

6/10 Okay

Paal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Marion

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pia Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles super. Kommen gerne wieder.
Stayed 1 night in Dec 2024

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut zu Fuß erreichbar.
Stayed 3 nights in Nov 2024

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solide!

Es gab nichts zu beanstanden.
Stayed 2 nights in Oct 2024