Donja Dubrava Hotels, Zagreb

"The hotel is beautiful. We loved the history and character. The rooms were very comfortable. However, the service was uneven. We were told that we could order room service until 1am, so ordered. Waited an hour and nothing. When we called, we were told that there weren’t any kitchen staff and someone had come to our door to let us know. We had answered the door but no one was there and no message. When we mentioned this, they provided us with cocktails the next day. We ordered again on another day, but it took almost an hour and the food and coffee arrived cold. The eggs were flavorless. We asked that they provide us with the coffee pods given that our coffee was cold, but these never arrived. Given it is considered a luxury hotel, not impressed."

"Great breakfast included- lots of options. No issues with my stay. "

"Very helpful staff. Clean room in quiet area. Very good breakfast."

"super friendly people who are willing to help "

"Ok "

"Really good location. A/C wasn't working on arrival, but the hotel fixed it quickly. "

"Excellent hotel and staff. Mia checked us in and was so kind and helpful! She answered all our questions and even assisted us with using the parking meter. The room was clean and beds comfortable. Breakfast the next morning was delivered to our room and was delicious! "

"Amazing stay"

"Perfectly located hotel, well appointed and friendly staff "