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"Beautiful hotel and wonderfully kind people working at the front desk and bell desk"

"Great hotel in an ideal location inside the city wall. Friendly staff who are available 24 hours. Tasty breakfast provided with complimentary drinking water, tea and coffee provided in reception all hours. This was a massive bonus knowing we could go back to drinking water. Nice pool outside with a few sunbeds. Would stay here again."

"The hospitality of the staff is what made the stay extra special. Attention to details and the communication throughout my stay was wonderful. As many have mentioned, the breakfast offering was also a plus. The food tasted delicious and was very filling. This is good if you’re heading out on day trips thereafter (means less hunting for breakfast outside before your ride). The location is extremely convenient for the Sunday night market and around the old town. Would choose to stay here again."

"Excellent central hotel, staff were very helpful and friendly, rooms and hotel shared areas are beautiful. Highly recommend."

"I wish I could give more than five stars for the staff! This property is in a perfect spot for access old Chiang Mai sites and lots of food options. The breakfast is cooked to order and is very good. "

"I was really impressed with Smile Lanna their hospitality is top tier and their breakfast was amazing, so many options to choose from. Rooms were very clean and everyone was so friendly and welcoming. I definitely recommend this hotel."

"A fabulous hotel with beautiful rooms in an amazing location! Delightful staff and a delicious breakfast! Can not rate this place highly enough!"

"I had a fantastic 2-night stay at Meliá Chiang Mai. The location is perfect — the night market, massage shops, rooftop bars, and great restaurants are all within walking distance, which made exploring Chiang Mai really easy. As a solo traveler I felt very safe staying here, and it was also very convenient for tours since both of my excursions were able to pick me up directly from the hotel. The food and drinks I ordered were excellent and the service throughout my stay was great. The hotel is definitely on the pricier side, but that’s expected for a 5-star property. I did choose to get massages outside the hotel since they were about 1500 Baht cheaper nearby. Overall, I would definitely stay here again on my next visit to Chiang Mai and would recommend this hotel for anyone visiting Chiang Mai. "

"Convenient Location"