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Reviews of FairBridge Inn Express

2.5 out of 5
FairBridge Inn Express
580 Sinclair St, Dillon, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained facility. Large fridge, and great breakfast bar. Just off interstate, and fast exit and entry.
Stayed 1 night in May 2024

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Complete joke the room is now $80 cheaper for the night. Also told there wasn't a room available to upgrade to but on the website it showed there was still available. Will be staying at Best Western in the future
Stayed 1 night in May 2024

10/10 Excellent

Garry

Travelled with family, Travelled with pets
We have stayed multiple times and have never been disappointed. Staff is very friendly and breakfast is always good
Stayed 1 night in May 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfectly clean. Pleasant, alert staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Clean and quiet helpful staff
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 27 Apr 2024
Thank you

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location next to interstate. Hot tub was nice. Great pool area. Breakfast has large selection and seating was nice. Room was clean, updated, and mini kitchen. Great place to stay for the price.
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 26 Apr 2024
Thank you

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. The room was made up very nice and inviting.
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 25 Apr 2024
Thank you

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & pool area, friendly staff, and a great breakfast!
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 22 Apr 2024
Thank you

10/10 Excellent

Sariena

Liked: Cleanliness, property conditions & facilities
Enjoyed the pool and spa Keys were not working well, and had a few other guests comment on the same issue as well.
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 22 Apr 2024
Thank you

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception at checking in was impersonal to the point of rudeness. No sense of how to treat a customer much less people generally at all.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Please contact me at the hotel if you would like to discuss this. That is not normally how may staff is. I'm sorry to hear about the experience.

10/10 Excellent

reginald

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access great hospitality
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

8/10 Good

David

Everything was good. Enjoyed the breakfast.
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Jim

No elevator to second floor
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 12 Apr 2024
I'm sorry but thank you

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Good loc
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Gail

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay. Like that it’s dog friendly.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Had to haul our stuff upstairs for the night. No elevator and there is no mention of that on the Expedia description
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
I'm sorry to hear about that. We will always offer to help you carry your stuff upstairs.

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room appeared clean, but I realized the carpets and floors were quite dirty as my clean white socks became brown just from walking around in the room. The room had an overpowering smell of room deodorizer that I didn't care for. All else was good. Continental breakfast was great.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you.

6/10 Okay

David

Liked: Cleanliness, staff & service
Very poor pillows and mediocre bed. Rooms were very nice and free breakfast good.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

2/10 Terrible

Brian

Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Im sorry

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Amenities are sort-of-there.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway exit.
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

10/10 Excellent

Inga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite stop. Clean,quiet, and good breakfast
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to college campus
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

8/10 Good

Sariena

Stayed 2 nights in Mar 2024
Response from Tonya (GM) on 12 Apr 2024
Thank you

10/10 Excellent

Karson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
right off the freeway
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

8/10 Good

Gary, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, no Problems at all. Bed was comfortable, lots of space in the room. Parking good. Nearby restaurants…not so great, but a short drive into town gave you a good selection. Hotel breakfast was awesome. I’d come back when needing a spot in Dillon.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, amenities
Easy access from the interstate. Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 1 Mar 2024
Thank you

8/10 Good

Mindee

Stayed 1 night in Feb 2024
Response from Tonya (GM) on 22 Mar 2024
Thank you

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were helpful and friendly. The property was clean as was our room! The breakfast manager was so nice, checking to be sure that everything was good and chatted with us for a bit! We’d definitely stay at this location again!
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 1 Mar 2024
Thank you

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

6/10 Okay

Sharon

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing to add
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

8/10 Good

Laurie

Travelled with partner
Liked: Amenities
Easy to get to and a close drive to restaurants. Great breakfast.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great people. Only thing I didn't care for is the small pillows. Some might like them, just not me.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Understandable. Thank you for staying with us

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was not cleared of icy areas. I had to be very cautious getting in and out of the car. The hotel was clean and staff was very friendly and helpful. Room keys were quite temperamental. It took several tries to unlock the door every time except once. For a king bed the pillows were tiny and uncomfortable, in my opinion.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Dillon
Great stay. The staff was friendly and breakfast was really good.
Stayed 2 nights in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

8/10 Good

Dawnel

Travelled with family
Lovely ladies working front desk. Quiet. Great breakfast buffet!
Stayed 2 nights in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on an over-nighter in a King superior room. It was very clean, the bed and pillows comfy. The hotel was overall very clean and well maintained, the staff competent and friendly. The complementary breakfast included hash brown patties, sausage patties and scrambled eggs as well as all of the cold "grab and go" options. Would stay again.
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good breakfast and our pups liked it too
Stayed 1 night in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

6/10 Okay

Margo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay, clean and the service is wonderful. The pillows are a little hard, so next time I will bring my own and breakfast could be a little better, but it is nice that they have it there. Not sure there is another breakfast place in town.
Stayed 1 night in Jan 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Brien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and great parking
Stayed 1 night in Jan 2024
Response from Tonya (GM) on 21 Feb 2024
Thank you