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"I’ve stayed at this hotel many times and it is always a joy. This time the lock on our door was broken. We were supposed to have a room with the view of the city but they moved us to another room with a view of the roof. We could have waited hours for the locksmith and had the same room but my husband wanted to shower. They said it was an upgrade, but I have stayed at this hotel many times and know better. (And had booked an upgraded room for our friends that we’ve stayed in before) I didn’t want an upgrade anyway, just to enjoy the view. Anyway, the room was still lovely and the staff was helpful and polite. They tried to accommodate a situation that was largely out of their control. If it were my only time in Rothenburg I would have been very disappointed. As it was the room was nice, the bed was comfortable, the bathroom is great, the location is unsurpassed, the breakfast is good and I’ll still stay there again hoping for better luck next time. For the price and quality you really can’t get a better room in town and it’s still my favorite hotel there (I’ve stayed in others too) Side note - there used to be free parking associated with the hotel. One now has to book in advance. If you don’t or there is no room there is a parking lot outside the wall not far away that is very inexpensive and convenient. "

"Clean. Wonderful stay"

"We were staying in a 4 person room. It was "

"Perfect"

"Breakfast was amazing and parking was very easy. Room was wonderful and the hotel was walking distance to the city walls. Lovely place."

"Clean room excellent staff and breakfast "

"Decent modern hotel in city centre. Good shopping locally, good transport connections."

"Basic "

"It was amazing! The staff was wonderful"