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"Staff was super friendly, helpful and accommodating. We had a great stay."

"Great spot ! Beautiful view !"

"A great choice for exploring Merida. It’s not quite the 5 star hotel it’s listed as on some sites, but it is still excellent. Nice big rooms with character and good bathrooms. The pool is lovely (it’s also green: perfectly safe and lots of people were in it, but it was green). The bar isn’t a bar - it’s a cafe and it’s not open that late (for Spain) but that doesn’t really matter a the square out front has loads of bars. Stored my luggage on check out fine. Online check in didn’t work but front desk were good/quick. 15 minutes walk from bus station, 10 from train station, easy walk to the Roman theatre and other sites."

"They allowed an early check in. "

"I felt taken advantage of at this property. When we checked in they informed me that Expedia had under charged me as a single and I was traveling with my daughter. So they had to add extra fees for her and for parking. Even after I showed them the reservation confirmation clearly showing 2 people on it, they insisted I pay extra fees. But the location was convenient. "

"Excellent, quiet location near great restaurants and historic center. Staff was kind and helpful. "

"Wonderful staff, great location, delicious cooked-to-order breakfast, lovely amenities."

"Great value and a good location if you’re wanting a little more space outside the confines of Mérida. Situated at a shopping area, you can walk to the big supermarket, and restaurants. Hotel a tiny bit dated (old shower tub in the bathroom) and the balcony would have been nice to have chairs, but the pool was unexpectedly quite nice, especially in the heat of the afternoon."

"Beautiful hotel, with its own style, it has a 360 beautiful view and has everything you would need. It is worth to drive and extra kilometer!"