Book La Libertad Department Hotels

"All staff were super helpful and nice Carlos bar tender, Carlos front desk, Jimmy check helper all fantastic. Breakfast was excellent, head lady that runs it. ( didn’t get her name) coffee bar really nice to have. Great location "

"The room was very clean. I was very happy with their service. The staff was very friendly and helpful. I was very happy with the service."

"Reservar con tiempo, que es muy cotizado."

"Lo que no me gustó fue la poca variedad de desayunos, nada más eso, fuera de ello, todo excelente. Nos cayó muy bien un bartender llamado Luis que nos sacó mucha plática y nos sirvió nuestros tragos 😁"

"Everything was beautiful and very relaxing"

"Do not stay at the bungalow. We stayed there for two nights and we had a horrible experience. The staff is okay, but the room was dirty. We got in the shower and there was literally a ball of hair from the previous guest there. The room needed a good mop. You can hear everything from that room. In one of the nights they were doing construction until 2-3am in the morning. Not caring whatsoever for guest that are staying there. We would not stay here again and i would recommend you spend your money somewhere else."

"The hotel is currently under construction, which we were not informed about in advance. We were woken up around 7 a.m. most days to loud hammering and drilling—so loud that we had to yell just to hear each other in the room. We also booked a massage expecting a relaxing experience with the sound of ocean waves, but it was instead disrupted by constant construction noise. It was far from relaxing and very disappointing. The hotel does not allow outside food or drinks, which was inconvenient as we had to eat every meal off-property and couldn’t bring back snacks or leftovers without risking fees. There were also limits on how many fresh towels we could request, and staff would not break larger bills unless it was for tipping within their restaurant. Although the hotel enforces a noise policy for guests, there were several back-to-back weddings during our stay that went until 1 a.m., with loud music and fireworks clearly heard from our room—again to the point where we had to yell to hear each other. When we raised concerns, we were dismissed and told events would end at midnight, which was not the case. Being kept up until 1 a.m. and woken at 7 a.m. made for an exhausting stay. The hotel and pool are beautiful, but I would not recommend it if your goal is to relax."

"Exelente servisio"

"What is advertised on the page is not what it looks like in person . It’s rundown and can use an upgrade. Pool was dirty as if they didn’t even attempt to make an effort to clean. Honestly, we didn’t expect much for the price we paid. If you plan to visit surf city and looking for a place to just crash and not expecting much this is it. It is roughly a few minutes walk to all the restaurants, beach and nightlife. The AC & the shower worked well so that’s a plus. "