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"Good food. Clean property. "

"lovely helpful friendly staff, clean rooms and pool area"

"We had a very enjoyable stay at Fox Kandy. The hotel is beautifully designed, and its hilltop location provides perfect views over Kandy and the surrounding hills. One of the standout moments was the morning mist covering the lower parts of the city and hills, leaving the peaks visible above it. It was a beautiful sight. The staff were exceptional, and the food and dining experience were also very good. The infinity pool is a must after a day in town. The road up the hill is a little winding, but once you arrive, it is clearly worth it. After a full day exploring Kandy, I’d suggest taking a tuk tuk back up to the hotel. Overall, a memorable stay in a very scenic setting."

"Great buffet breakfast. Picturesque location. Helpful and attentive staff. "

"I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered. Location & Atmosphere – 5★ The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful. Service – 5★ Warm, attentive and polished throughout. The team clearly cares and service is consistently strong. Rooms – 4★ I stayed in the main bungalow (last-minute booking), not in one of the standalone jungle lodges, which look beautiful. My room was comfortable with strong AC and a spacious bathroom, though certain finishes could benefit from cosmetic updates. Food – 4★ Breakfast is good if you choose wisely. Coffee, however, does not match five-star standards. The main issue was menu consistency: several dishes did not fully match their written descriptions, and ingredients listed were sometimes missing. Communication between kitchen and menu needs tightening. Overall, Mountbatten has outstanding foundations — location, tranquility and service. With improved kitchen execution and small refinements, it could easily move from very good to exceptional. I would return — especially to try one of the lodges. "

"This property is falsely advertised as a 4.5-star hotel; in reality, it falls far short of that standard. It is an old, converted house with dated furnishings, holes in window frames, and a leaking roof. While the staff are friendly—and Smith, in particular, was very persistent in his efforts to help us—the management fails on basic amenities. There was no daily housekeeping or spa as promised, and we were even locked out one day due to the lack of a 24-hour front desk. The food is only bearable, the location provides lovely view, but is an absolute inconvenience, being far removed from the main road."

"evverything"

"I made a reservation for Hotel Topaz in NV , USA. When í checked in, reservation was for Hotel Topaz in Sri Lanka. BIG MISTAKE!!!! Please cancel this reservation and Do NOT charge my credit card. Raymonde Shearer "