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"Excellent "

"The entire staff is outstanding but Kaushik at the front desk was exceptional in his customer service skills and professionalism. Clean rooms, great food and central location. Highly recommended hotel. Tej Singh, the doorman / security recognizes me every time I visit the hotel. Lovely gentleman. "

"Good hotel with modern amenities. In particular, the spa offers great treatments. The staff was very helpful and courteous. I would stay at Arista by Ambition again and recommend it to other travelers."

"Breakfast & dinner was very good. Staff were friendly."

"Didn’t use the pool."

"We stayed at the Borgia Resort for one night. The hotel is excellent. The rooms were clean and good sized. The staff were very friendly and helpful. We’d ordered room service and the service was quick. We were a party of 8 in three rooms and all the rooms were great. Breakfast in the restaurant was quite nice with a wide variety of Assamese, Indian and continental options. The reception staff were also very helpful and organised our jeep safari very easily and at a good price too. The only downside to the hotel was that it is not very good for people with accessibility issues. There were a lot of stairs even to get to the reception. And yet more stairs up and down to get to the first level rooms. My parents are quite advanced in age and had great difficulties climbing all these stairs to get to their room. Although there are ramps and wheelchairs, the ramps were quite steep and didn’t inspire confidence to be taken on them in wheelchairs. Unless you have accessibility needs, this hotel is definitely worth staying in. The surroundings are great with birdsong all the time and the central (Kohora) range - the best range, is a stone’s throw away. If it wasn’t for the accessibility issues, I’d give it a definite 5 stars. "

"Room had no telephone, to get reception you have to call the hotel using own phone. Electric receptacle for plugs were so loose that plugs got disconnected. There is no hot water. Both washbasin and commode let out dirt laden water for sometime. Seams like room was not used for sometime or toilets were not attended to for some time. The TV was not operative without paying and activating the hotels account with the cable company. Only good thing is that the fan and a/c worked. The price I paid ($26 + $6 tax is excessive. Later I saw they listed much cheaper (around $16) price in the internet. "

"Great service"

"very polite and professional. clean and service oriented"