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Reviews of The Alley City Hotel

3 out of 5
The Alley City Hotel
Jalan Bypass Ngurah Rai, No. 20-21, Pertokoan Sanur Raya, Sanur, Denpasar, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Dee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok on a budget
Staff were great. Shower was not clean. KFC next door was very delicious. Bed was not comfortable. Room was very small and noisy right next to main rd. We were on second story and had a door that opened up but no balcony so a bit dangerous.
Stayed 1 night in May 2019

8/10 Good

Yp, Malaysia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Toilet a bit smelly.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No expectation no disappointment
Do not expect much as it is only for a night stay. Poor breakfast provided. Hygiene failed. No proper place for dining. Poor hospitality.
Stayed 1 night in Nov 2018

8/10 Good

Olvina Retha Risya

Liked: Staff & service, room comfort
Disliked: Cleanliness
Center of Sanur
Bed are clean and comfy, but toilet need to get to clean.. but the staffs are super amazing nice, friendly and helpful, well recommended! Easy to find food, many warungs around
Stayed 3 nights in Sep 2018
Response from Agus Mahendra on 10 Sept 2018
Thank you for staying at our Hotel, hopefully someone is satisfied with our service and see you next time

6/10 Okay

Ming Ying

Small basic room with friendly staff
A very basic hotel with very tiny rooms, no space for a suitcase to open. Shower drained was clogged. Wall isn't concred so it's thin, you can hear everything outside. Breakfast is help-yourself white toast bread. Super friendly staff. It is good to stay for just a night to catch early morning flight like I did.
Stayed 1 night in Aug 2018

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet
Close to everything
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Comfortable and clean. It was not a busy hotel.. I did not see any other guests! I stayed here overnight to get a visa extension processed the following day. It was a bit hard to find, located in the back.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

nuengruethai

Good location
The hotel is very small and it's difficult to find. Shower has only cold water and the water is not draining well. No elevator. Wifi not really good. It's just for sleep before take a boat to Nusa Penida. It's good to stay just one night.
Stayed 1 night in Jun 2018
Response from Management on 30 Jun 2018
We are sorry for the bad experience, but we do have hot water. It could take sometime to heat the pipe to get the hot water though. We will try to improve our services. Thank you for staying.

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Budget stay in Sanur
Enjoyed the location. Very close to the beach. Service crew was very friendly and very helpful. I will recommend this place to my friends. 24 hour open KFC is a big bonus to this hotel. Very likely I will go again to this hotel soon. Nivholas
Stayed 3 nights in Feb 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly new hotel.
The hotel looks to be nearly new. It would isn’t easy to find but if you look towards KFC with Dunkin Doughnuts behind you you will see a green sign for a company’s called Manulife. To the side of t is an alley go through it and the hotel is on your right. The staff are young but very friendly. We had a deluxe room but the only difference seemed to be that we had a window. This turned out to be a disadvantage as you heard all the traffic from the road. The room seemed to be smaller too. I would stay again but in a standard room. Tea and coffee available 24/7 in the sitting area but no real breakfast. Some bread but no toaster. The hotel is very convenient for the Perama Bus drop off/pick up.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
窓がないので、複数泊には向いてないと思う
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Simona

Disliked: Cleanliness, staff & service, room comfort
Schmutzig, würde ich nicht wieder buchen
Das Hotelpersonal hat uns sehr unmotiviert empfangen, bevor wir unseren Taxifahrer verabschieden konnten, war der Rezeptionist mit meiner Taschen bereits im oberen Stock verschwunden. Das Zimmer war sehr schmutzig, es wirkte so als hätte man unser Zimmer für diese eine Nacht gar nicht erst geputzt. WC-Papier fehlte, die Laken waren schmutzig, im WC waren noch Spuren vom vorherigen Gast (oder von einigen vorherigen Gästen) zu finden, die Dusche benutzen wir vor ekel gar nicht erst. Das Zimmer lag direkt an der Strasse und es war daher ziemlich laut im Zimmer. Auch das WLAN hat in unserem Zimmer kaum funktioniert. Die Lage war gut, nur ca. 5 Gehminuten vom Hafen in Sanur entfernt. Wir fühlten uns überhaupt nicht wohl in diesem Hotel und würden es nicht wieder buchen.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management on 30 Jun 2018
Thank you for 5 star feedback. We hope you stay with us again.

8/10 Good

beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
praktisch
kurzer fussweg zur fähre und zu den speedboots
Stayed 2 nights in Mar 2018

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint til prisen
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Välipysäkki Sanurilla
Siisti pieni huone ilman ikkunoita mutta toimivalla ilmastoinnilla! Sopi hyvin yhden yön yöpymiseen laivan lähtöä odotellessa. Mukava ja palvelualtis henkilökunta. Sisäänkäyntiä oli vaikea löytää, jopa taksikuskimme joutui kysymään neuvoa. Lyhyt matka kävellä satamaan.
Stayed 1 night in Nov 2017