6/10 Okay
Michelle
Travelled with family
22 Sept 2024
Liked: Cleanliness
Disliked: Staff & service
This property looks way better in photos. In reality, the rooms are lacking cozy touches and have a very musty smell that detract from the experience.
We checked in during a rainstorm after hours. Upon entering the room, we immediately noticed that there were no rugs. Nothing to wipe our wet shoes on. So we trudged our luggage into the room from the car in the storm and tracked water and dirt into the room. After settling in and wiping the floor throughout, we were overwhelmed by the strong musty smell.
The next day, we went to the front office during the reported office hours to ask about a mat for the floor, but the office was closed. We found the lack of in - person front desk staff quite odd, leaving us to communicate via text.
Overall, I feel the price of the room does not match the quality we were hoping for. There is potential to be a unique resort with a kitschy vibe and aesthetic, but they seemed to have missed the mark on this.
Michelle
Stayed 2 nights in Sep 2024