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Reviews of Hotel Tara Palace, Chandni Chowk

3 out of 5
Hotel Tara Palace, Chandni Chowk
419, Esplanade Road, Opposite Red Fort, Old Cycle Market, New Delhi, Delhi N.C.R

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 236 reviews" "
Rating 8 - Good. 102 out of 236 reviews" "
Rating 6 - Okay. 57 out of 236 reviews" "
Rating 4 - Poor. 15 out of 236 reviews" "
Rating 2 - Terrible. 13 out of 236 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

JOSEPH, COLUMBUS

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is nice the rooms are clean and spacious. The food is very good and quick room service. The staff is helpful and courteous. The neighborhood in Chandi Chowk is a bit discomforting. While it's very close to Red Fort and Jama Masjid the hotel itself is hidden in an alley inaccessible to transportation and honestly not safe for families. As a solo male backpacker it was ideal and budget friendly.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly worried of the area this was situated in initially but, the hotel was perfectly comfortable and clean.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced unclean hotel
Appalling hotel. I understand it was a decent place at one point but it's now extremely unclean with very poor service. Have to ask several times to get the room cleaned, and when it is it's hardly cleaned - just bed remade and the bathroom barely cleaned. The bathrooms are wet rooms, which are fine if cleaned, but these bathrooms are dirty. There is one very pissed-off boy who never sleeps and does all security and cleaning etc alone. He spends about two minutes cleaning the room, that's if he ever gets round to it. Not entirely his fault, the hotel should have more staff. You have to insist on every little thing several times, you can't assume that towels will be changed or bins emptied etc. Also the hotel has no duvets. Very stingy on all things, from pillows to loo roll. You basically have to beg for loo roll before every time you go to the toilet. You have to call to have the hot water turned on, takes half an hour to heat the water, and then when you turn the hot water tap on you have to fill 3 buckets with cold water before any hot water arrives. so something as simple as taking a shower takes planning and patience. All this would be fine if it was cheap but it's £35 a night; I stayed in Aiwan-e-Shahi for half that, with friendly staff, regular room cleaning, clean bathrooms, running hot water, a great restaurant with a great view and a better location in the same area. (btw this hotel has turned its dining room into a store room)
Stayed 5 nights in Dec 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tara Palace - still a shining star
My Tara Palace is as good as ever. The staff are still the best in Delhi. The food is fantastic. The location in Chandni Chowk is convenient and comfortable. It will always be my home in Delhi!
Stayed 3 nights in Feb 2022

10/10 Excellent

Yoomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Hindol Bikash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Although approach to hotel is little cozy and crowded but at the end the day it worths staying in this hotel as the staff as well the food is very good with a reasonable price. Service is good
Stayed 1 night in Jan 2020

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Mike, New Orleans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great as is the room service and food options. The hotel driver Santosh is excellent and professional. DO not use the travel agency next door which is also owned by the same person. He will over charge and change booking last minute, to save himself money.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tara Palace exceeded our expectations. The property was clean and the service was very prompt. We ordered food after we arrived late from our train journey and the food was good as well. Especially given that this is right in the middle of a gali in Chandni Chowk, this hotel was great.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

8/10 Good

BCDC, Aus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+++location close to the red fort, the mosque and several temples, markets and two metro stations ... Also it is a quiet place . The way to the hotel is a little bit hard to find
Stayed 2 nights in Mar 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Great location if you enjoy the hubbub. Great staff and clean rooms
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself. This area was perfect because I am into culture and history.
Stayed 3 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Long time visitor. I love this place!!
This was about my tenth stay at the Tara Palace. I still love staying there. The staff are amazing and the food is great, too. It’s still my choice in Delhi.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Fantastic to be in Old Delhi. Lovely staff. The hotel is basic but location perfect for being in the middle of things.
Stayed 4 nights in Oct 2018

6/10 Okay

Sree

Liked: Staff & service
Disliked: Room comfort
it is close to iconic locations like Jama Masjid and lal kila. The access to hotel entrance is dirty. The roooms are simple, clean. The restaurant serves decent food. Though the service is littl slow. If you can ignore the location, then it is a fairly decent place to stay.
Stayed 4 nights in Jul 2018

10/10 Excellent

svend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe friendly hotel in good location
I have stayed here 5 times now, 4 times alone, and 1 time with my Family. This hotel, is a gem, hidden amongst the hustle and bustle of old town. It is very quiet. The location is really exiting. Old Delhi sights and slap bang in the heart of Old Delhi. Well located near important Delhi attractions: Jama Masjid, Chandni Chowk, Khari Baoli spicemarket, and 5 min walk to the Red Fort. God view from the rooftop. Excellent to go for the sunset. The hotel offers free hotel pick up from the Airport, which was there on arrival every time. It has a restaurant that serves very good food, If your booking includes breakfast, you get like 4-5 options from Indian to Western, and it is very good.. It also has room service from the restaurant 24 hours a day. The Staff, the whole way around from doorman to management, are very pleasant and helpful at all times and make you feel at home, most speak good English. The room was big and very clean, clean bedding and bathroom, TV, telephone, A/C, all in perfect working order. Compared with other hotels in Delhi at the same price, Hotel Tara Palace is a winner.

6/10 Okay

Sean, Philadelphia, PA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good For Backpackers
This is not a luxury hotel. This is a clean, safe western-friendly accommodation in the overall messy and chaotic neighborhood of Chandni Chowk. The rooms are clean, the staff is friendly and the food served on the rooftop deck is outstanding, but you can expect hard beds and to hear your neighbors. The walls and floors are thin. That said, if you're looking to explore Old Delhi on a budget and are excited to be within the energy of the Chandni Chowk neighborhood than go for it.
Stayed 3 nights in Jan 2018

8/10 Good

Dave, Upstate New York

Liked: Cleanliness, staff & service
Don't judge by first impressions
At first arrival (late at night, about 1130pm) we were taken aback. The hotel is down an alleyway behind what we later found out is part of the local bike market. Once inside the hotel it is very clean albeit small rooms. The hotel staff was very friendly & helpful. Overall a nice experience & if you're looking on budget this place was good for that. If you want 4 star US equivalent this is not it though. Oh yes... The food at the restaurant was very tasty! We are several meals there & all were delightful!
Stayed 2 nights in Feb 2018

6/10 Okay

David

Liked: Cleanliness, room comfort
Happy at the Tara Palace
Still good. I’ve been coming here for over five years and I’m still happy to return.
Stayed 2 nights in Nov 2017

8/10 Good

simon, Uk

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
Great location for Old Delhi Great staff Great value for money
Stayed 4 nights in Nov 2017

8/10 Good

Mirek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

10/10 Excellent

Hernan, France near Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Shahjahanabad -- Old Delhi!
I chose this hotel for its location! In the heart of the Old city of Delhi, a stone's throw away from Chandni Chowk. From here you can walk all over Old delhi, and then take tuk tuks to just about anywhere. There are at least eight markets right next to the tara palace location, all of them fascinating, all of them full of life, full of all sorts of people and trades and stalls -- all full of the REAL India! The restaurant blew me over! I didn't expect anything from the hotel food -- but the restaurant menu is very varied, for all tastes, and the food -- I tried many different dishes and they were all excellent! Well prepared and presented, tasty and copious! Five stars for the restaurant! Only small objection: the breakfast is excellent if you want ( as I did) Indian fare. But if you are one of those picky tourists who can't be without a "continental" or "American" (sic) breakfast -- well, it's not that good. Bring your own Chocolate coated Sugar bombs from wherever -- you won' (luckily) find any in Delhi! I definitely recommend this hotel; great value for money, and really , the best is its location!
Stayed 2 nights in Jul 2017

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Refugee in the Heart of the Bustle
Overall I deeply enjoyed my stay here and would certainly return when I'm again in the area. The only downside was the noise level coming from guests talking in the hallways. Otherwise clean, comfortable, and convenient for walking to the Red Fort and Chandni Chowk. The winning element, however, was the rooftop. Killer views of Jama Masjid, the Red Fort and much else while enjoying a tea or a meal. Service was excellent - in fact the staff were all extremely helpful, quick and courteous. Approaching the hotel can be a bit daunting. A rickshaw or bike cab from Chandni Chowk is the best way to reach the hotel. They drop you at the entrance to a narrow alley with a sign for the hotel above it. Keep walking down the alley until you reach green marble steps on your left. For those traveling with much luggage this may not be a great option. Otherwise a fantastic location for being able to stop by during the day for dropping off purchases or taking a tea break. I'll be back!

8/10 Good

John-Charles L

Frightening first impression
Once you were inside the hotel things were fine. The area reminds me of Blade Runner

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My refuge in Old Delhi
As always, the Hotel Tara Palace was an inviting refuge from the hectic life of Old Delhi. The staff are still friendly and helpful. The food is still great. And I will return whenever I pass through Delhi!

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and courteous staff.
Not easy to find. Looks like a unsafe area, but it is safe. Not so friendly dogs around the entrance to the Hotel.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in the Alley
Tara Palace is tucked away on a quiet alley, walking distance to Red Fort, and many temples, the Old Delhi, spice markets and bazaars. Internet was fast, Staff could not be more attentive , included Indian breakfast was a treat.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
won't stay here ever again!
super dirty hotel. I didn't even want to sleep on that bed. ugly neighborhood too. If you are going to India don't stay here on your first night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet, Homely Rest in the Big, Noisy City
Hotel Tara Palace is my go-to hotel in Old Delhi. They have upgraded their free wifi to a high standard. Their staff is as helpful as always. I always look forward to visiting.

2/10 Terrible

Kensho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst in the world
Never come here. They managed to make me pay by cash. When my credit card was declined due to offline (according to him), he asked me to withdraw cash from ATM. But the truth is the network was not offline. I could pay by credit card at last in the room which is behind the reception. They asked me many question, for instance, when we check-out, when my train leaves and how much I have in the bank before he rejected my credit card. While we were talking, he said that "I already talked with my boss" and I asked "What did he say?" To be surprised, he began his answer with "Maybe..." before he started telling me his boss words. I concluded at that moment that he didn't have boss and all what he wanted was cash. At last I paid by credit card in the room which is behind the reception. If you were demanded payment by cash, you can tell my situation to let them again in that room. Complementary, RATS were running in the room because the neighbor is very dirty.

6/10 Okay

James, USA

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
commendable service. moderate value.
Service was great. Staff were friendly and accommodating without being intrusive. Room was very basic. Linens were like new and crisp and clean, however the mattress needs cleaning, as you can feel particles under the sheets. The mattress is very thin and not very supportive. The AC remote made noises but may not be working and I was unable to sit off the AC when the room became too cool. Also my allergies reacted very strongly after a short time in the room, so the filters may need cleaning. TV was rather small for the room size and television remote did not work. You will either love or hate the location. I thought it was great, being somewhat close to the metro and several tourist spots. A doorman was present and alert at all times. Breakfast was simple, but well presented. Overall the service was great...but the price was too high for the facilities.

6/10 Okay

Ben, Berkeley, California

Liked: Staff & service
Disliked: Room comfort
Deep in the heart of the bazaar
Low-end hotel in the heart of Chandni Chowk, a chaotic market neighborhood. The shower, food and wifi were all pretty bad, but bed, AC, security, and noise level were good. Entrance is down a bleak alleyway. Staff were helpful and spoke good English.

8/10 Good

Rebecca, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Surprise
Please read this all the way through to get the entire story. The night we arrived at the Hotel Tara Palace (me and my 2 children), I was terrified when the driver stopped in what looked like a slum and said we were at our hotel. The only thought going through my head was, "I have made a terrible mistake. How am I going to fix this?". I thought for sure we would get mugged before getting to the end of the alley where the hotel was located. The next day (in the daylight) we found that the hotel staff was very friendly and reliable, the food was delicious, and the neighborhood was safe. They helped us with everything we needed, including great tours and travel around the region. We hated to leave, and will be back for sure!
Dear Rebecca, Thanks for sharing your opinion and looking forward to see you. Thanks Manager Hotel Tara Palace

10/10 Excellent

Patricia, Bowie, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel with all the services you need
Hotel Tara Palace received a lot of kudos from budget traveler's and they were not wrong. Located in the heart of Old Delhi down what is an alleyway (your taxi or tuk-tuk will leave you at the end of it; no worries, perfectly friendly alley), this is indeed a cheap hotel with nice rooms and great service. The food is very good and they will carry a table up to the roof if you want your meal overlooking the city. They will book taxis for you, set up a pickup to and from the airport, or book a car and driver for you (which I took advantage of for the next ten days; great driver in Anil Sharma - you won't be disappointed. If you are coming to India for the first time, you can't go wrong booking here.
Dear Patricia, Thanks for sharing your opinion. Hope to see you again. Thanks Manager Hotel Tara Palace

6/10 Okay

Suzanne, Montreal, Canada

Liked: Cleanliness, room comfort
Convenient for Old Delhi
Right in the middle of Old Delhi, don't let the old lane way discourage you. That is Old Delhi. Pleasant staff, good veg food and room service. A few problems with wifi when we arrived but was fixed once they put in new routers. I don't think this can be helped but there was constant noise from ongoing construction going on in the hotel. Would highly recommend.
Dear Suzanne, Thanks for sharing your opinion. First of all sorry for the inconvenience but we always try our best to serve our guest and I also assure you next time your visit will be more comfort and pleasant. Thanks Manager Hotel Tara Palace

8/10 Good

Francesco, switzerland

Liked: Cleanliness, staff & service
basic but nice
room was simple but nice and clean. beds were pretty hard but very clean. not everything was always working (wifi,...) but the staff was nice and always ready to help. food in the restaurant was nice.

8/10 Good

Ciaran, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Old Delhi
Good stay, staff helpful. Airport pickup handy and waited despite delays. The room was fine, some minor issues but these were addressed by staff after time. Wifi in room not great. Overall though good.

8/10 Good

Kerrie & Andrew, Grafton, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is smack in the middle of Old Delhi.
If you want to experience Old Delhi, this is a great place to base yourself. It is not 5 star so don't expect it to be... But it is clean, roomy and great respite from the intensity and business of Old Delhi. The staff were excellent in helping us. The rooftop gave us a view into the ordinary lives around us and breakfast was a very decent affair to start the day. We enjoyed ourselves and Hotel Tara offered all that we needed to enjoy the essence of Old Delhi.

10/10 Excellent

Sheila, Walsall West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tara Palace - a little gem in Old Delhi
Staff were friendly efficient from beginning to end with excellent cheap menu. Everyone we met there was pleased with Tara Palace's situation, meals and particularly good caring service. Our tour has booked the Maiden Hotel but we returned to Tara Palace for our food!

8/10 Good

Dennis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay near the Red Fort!
Tara Palace is located very near the Red Fort. The staff is very helpful in hotel matters, but also in arranging seeing things you want to see. My only complaint is that the wi-fi is hit or miss. Other than that, a great place!

10/10 Excellent

Dennis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff makes your stay more enjoyable.
Staff goes above and beyond to be helpful. I stayed for one night and then went ahead and booked for three more nights on a return trip.

8/10 Good

David, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tara Palace - a gem in Old Delhi
I've stayed here several times and I'm happy to come again any time. It is an oasis in the craziness that is Old Delhi. Their restaurant turns out some fantastic dishes. The staff are friendly and extremely helpful. The location is close to several great tourist attractions and even the Chandni Chowk Metro station. I highly recommend this place!

8/10 Good

Susan, Birmingham

Liked: Cleanliness, staff & service
Friendly and convenient
This was a really convenient hotel. We arrived into Delhi by plane and the airport pick up service worked perfectly. The hotel is in a very locals area - we barely saw any other tourists but this meant we didn't get many touts and we enjoyed a walk to the Jama Masjid and the red Fort. We also walked to Old Delhi train station which is really close. The staff at the hotel were really friendly and helpful. The hotel could do with some updating - it has definitely seen better days and the bed wasn't very comfortable but it was all very clean. A convenient location for a night or two in Delhi.

6/10 Okay

Chris, Las Vegas

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent hotel in bad area with airport pickup
The free airport transfer is very nice and staff is friendly. The hotel is an old midsize property located in a really appalling warren of beggar filled alleys. The rooms are large and have the basics but they are rather poor for the price. Showers and closets and so forth are adequate. Breakfast is a choice of a couple of set menus. OK but nothing great and can be a long wait to be served. Wifi is quite bad for India, I had no signal n the room and only a weak one in the hall. Overall other choices in this price range could get you someplace decent in Connaught Place or a nice place near New Delhi station.

8/10 Good

Andrew, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
We arrived on a late flight and had a little bit of trouble finding our driver at the airport but he was there in the end. A good sleep in a good room with a good breakfast

4/10 Poor

Jessica, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
It's okay, I guess.
An "authentic" experience in a pretty raw part of Old Delhi. Clean enough, but run down. Food was decent. Fair value for the price we paid.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff
Useful location, staff helpful! Helped mr with some problems i had in delhi. Organised airport pickup and drop off. Just about everything was practical here.