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Reviews of Hotel Shipra International

3 out of 5
Hotel Shipra International
8596, D.B.Gupta Road Paharganj, New Delhi, Delhi N.C.R

Reviews

6.2
Rating 10 - Excellent. 7 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 10 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 6 out of 31 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ANDREW

Liked: Staff & service, room comfort
Helpful staff who gave good advice and organised a very economical taxi transfer. Showers were unpredictable and pretty much dried up at one point. Excellent location for the train station
Stayed 2 nights in Apr 2023

6/10 Okay

Razzan Aqeel

Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not have anything to say after long day no hot water, sink block , no light, bell ring at night
Stayed 4 nights in Feb 2019

6/10 Okay

Sanket

Liked: Cleanliness, staff & service, room comfort
Average
I have booked a deluxe room but i was provided a normal room. It was smaller in size.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Praveen, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Hotel room was bit small, but it was more than adequate and well furnished. The bathroom was tiny, but again very adequate and everything in the bathrooms was clean. The hotel was located in a very convenient location, its only a 5 minute walk away to railway station, which was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
This was the second time & comfort/services were as expected.
Response from Hotel Management on 18 May 2016
We appreciate your kind words for us and also looking forward to see you stay with us again.

2/10 Terrible

Chetan G.

Disliked: Cleanliness, staff & service, room comfort
Bad Experience
The pictures that are shown on the website doesn't match with the Hotel room. On arrival, the bedsheet and pillows had spots/mark all over, room is too congested, they have phone on the first floor which rings all the time and doesn't allow you to sleep. Refrigerator wasn't cleaned and smelling badly. In the day time, staff at reception is very unprofessional and rude.When we told him that the booking for one more day is done through travel website, he started if the confirmation is not received from them the payment has to be done irrespective of the confirmation voucher and booking number that was shown by us. It looked as if we are staying for free and he is obliging us. I will never recommend it to anyone. The only good part is room service was quick if you order some food..

2/10 Terrible

Chetan G.

Disliked: Cleanliness, staff & service, room comfort
Not good
The room show on the pictures and the room that we got was completely different. It was very small, window can't be open. The staff at reception during the day time is rude and unprofessional. On a large double bed, they provide you a single bed blanket. Bedsheets and pillow had marks all over.

6/10 Okay

Amit A.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Business visit
Conveniently located near New delhi rly station. Staff at checkin can be more polite, other staff helpful. Rooms are clean and quiet. Easy sccess to all transport and very close to Connaught place for food. Good for short business visits, will not recommend for family/ pleasure.

2/10 Terrible

ANDREI, West Hollywood, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible -- please read!
This hotel was by far the worst I have ever stayed in. To begin with, the neighborhood is one of Delhi's worst (think human refuse along the sidewalk, etc.). The reception staff were extremely rude and yelled at me several times. Many of them kept following me around the hotel trying to figure out how to squeeze a tip out of me. There were two guys who accompanied to my room, even though I said upfront that I wanted to carry my own luggage. One of them did not even talk to me. Why did they accompany me? They were hoping for tips! They even asked even though I had declined any help! There is loud Indian music playing all night long in the back alley. In addition, the staff wander along in the hallways speaking loud Hindi and yelling at each other. Any sounds made in the hallways are greatly amplified, so I had to use ear plugs whenever I was in the room. One day I went out of my room and asked one of the guys who worked there to keep it down because I could hear every word. He looked at me with theatrically feigned surprise and said "Really?" They spoke a bit more quietly after that, but it only lasted about three minutes, after which they went on yelling at each other. Inside the room, everything is either broken or almost broken. The sheets were very filthy, as was the bathroom. There is only a shower which barely works. While I was out of my room and either leaving or coming into the hotel, I kept being harassed by staff who wanted tips. Stay elsewhere!!!

4/10 Poor

Tul, London

Insects
Disappointing - window did not look out (just a dark corridor) - delux room - managed to kill 3 insects over 4 nights, bathroom not clean- shower curtain dirty - bath towels were sticky - my husband and i had serious doubts whether they were washed. Shall not be going back.

2/10 Terrible

Marie, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable for booking
I booked a room here through Expedia for myself and an Indian friend. I added a note to say he would arrive first and collect me from the airport. He also phoned to check and confirm the booking. However on arrival he was not allowed to check in. Both Expedia and the hotel were aware of the booking requirements.

8/10 Good

Verified traveller

Nice place to stay in the heart of city
Cosy stay
Response from Hotel Management on 3 Jan 2015
we are glad to hear that you had a great stay experience with us

10/10 Excellent

Guiller, zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in central location.
They provide us a double room. the room was on the street side which is not quite as it is on busy road.Breakfast is included but could have a little more choice.the staff was very nice, easy access from India Gate or Train Station, free wi-fi in entire building.
Response from Hotel Management on 3 Jan 2015
thank you for taking time to write a review about our hotel and your experience with us and we are glad that you had a great time during your stay. We hope that you will choose us again and giving us another opportunity to serve you

10/10 Excellent

Li, HONGKONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but the best
The hotel is well located, the rooms are modern and comfortable, and breakfast offered a good choice of self-service and hot dishes.
Response from Hotel Management on 3 Jan 2015
We are glad to hear that you had a good time with us and hope that you would choose us again for your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satna Madhya Pradesh
Hotel is good Room is good Location is good Room service is good Complimentary Breakfast is bad Hotel manager behavior is bad
Response from Hotel Management on 6 Sept 2014
it is great to see you share your experience with us and we also understand that you were not happy about the behaviour of certain staff and the concerned person has been informed of the same and we have taken measures to make sure that such problem does not get repeated in the future. hope you would choose to return to stay with us again

6/10 Okay

Verified traveller

Liked: Room comfort
Not all its cracked up to be
An ok hotel, picked purely due to location as next to the train station. We were due to board an early morning train. Hotel is ok and staff are very nice but surrounding areas let it down and it is very noisy at night but suited purpose of a place to sleep for the night on arrival in Delhi. Not really able to leave the hotel as nothing for tourists nearby and as 2 women travelling alone would not recommend it for more then a night cap stop as cabin fever would soon set in.
Response from Hotel Management on 6 Sept 2014
we understand that you were not happy about the location of the hotel but nevertheless we are happy that you took time to say good things about our services and we hope that you have taken back a good impression of the hotel and its service and that you would consider us for your next stay experience

6/10 Okay

PJ, UK

Liked: Staff & service, room comfort
Disliked: Cleanliness
Handy for the station.
Good staff, good food, bedroom OK but the shower room was grubby and smelly. Outside location, dirty and chaotic. I chose this hotel as a base to tour on the trains as it's yards from the station, if you have no need of the trains, do yourself a favour and stay somewhere a bit more upmarket.
Response from Hotel Management on 3 Jan 2015
we understand that you were not fully convinced with the services at our hotel and certain factors definitely did not work in favour for us but we appreciate your kind words for our staff and we hope that you will consider us again for your stay option

6/10 Okay

Verified traveller

Response from Hotel Management on 6 Sept 2014
we appreciate the time taken to rate us

6/10 Okay

Fred

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
average hotel
I spent 2 nights in this hotel in August 2012. The surroundings are not great but its location, near the train station is very handy. The room was alright, don't expect too much comfort. The cleanliness was "suffisant" but not excellent. The staff can be a little rude and many of them don't speak a word of English, wish is surprising for a so-called "international" hotel. I had an airport pick up included but the driver was 90 minutes late (he justified busy roads, I suspect they just forgot me till I called!!). Last very bad point: the hotel is extremely noisy. The rooms/doors are absolutly not sound proof so I had great difficulties to sleep, I could hear my neighbours, people walking in the corridors/stairs, the staff chatting in the corridors as well as noise coming from the kitchen, a nightmare! All in all I would recommend the hotel for its location (if you need to be close to the station) but you surely can sure find something quieter and more comfortable for the same price.
Response from Hotel Management on 6 Sept 2014
we are sorry to hear that certain things made your stay with us uncomfortable and we have noted the same. we thank you for taking your time to write a review for us and we also assure you that your concerns have been duly noted and we are working towards the same. Hope you will consider us again for your stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good experience
booked 3 nights, and decided to leave after staying one night
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

not bad
Stayed 1 night in Oct 2018

8/10 Good

Trevor, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay there anytime again
Bedroom was simply decorated but comfortable, and clean of course. Hotel was really well located, close to city center. Staff were good and always greeted us with a smile.

10/10 Excellent

Charles, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and welcoming staff
We choose room at the back of the hotel and the room was really good and very quiet. Lovely staff and welcoming. The hotel is located near the main market and the main railway station. There are plenty of restaurants and bars around the area. The area was a bit quiet at night, but always busy in the day time.

8/10 Good

Coyan, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit idéal pour séjourner
Chambre était magnifique, propre et grande. Mais l'aspect le plus étonnant de cet hôtel était le personnel. Ils étaient absolument incroyable. Meilleur service à la clientèle J'ai reçu d'un hôtel. Emplacement était bon et pratique à tous les sites de la ville.

10/10 Excellent

Samuel, copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tæt på alt
Det var den bedste oplevelse jeg nogensinde har haft på et hotel. Værelserne er ren, rummelige, lyse og godt designet. Jeg har normalt en hård tid nyder hoteller, men personalet her gjort mig føler højre hjemme fra begyndelsen.
Response from Hotel Management on 3 Jan 2015
Thank your appreciating our service and having such good things to say about us. We are glad that you had a great time with your stay in our hotel. we hope to see you stay with us on your next visit

4/10 Poor

Bert, Weert, Nederland

Liked: Cleanliness, staff & service, room comfort
slechte service shipra international
Bij de hotel overnachtingen zatten de transfer voor airport pick up erbij Maar komen je niet ophalen heb zelf taxi moeten regelen en betalen ze wisten van niks ontbijt s morgens was inclusief was waardeloos gewoon indiaas ontbijt anders hadden ze niets kamer waren goed
Response from Hotel Management on 3 Jan 2015
we understand that there had been some confusion regarding the cab service and we apologise for the same and the food was not according to your liking. let us assure you that we are looking into these concern and are working to avoid such troubles in future.

6/10 Okay

Anna, Stuttgart

Mittelklasse Hotel, empfehlenswert
Einfaches Hotel, aber die Zimmer waren groß und die Betten gut. Das Frühstück einfach, ohne Früchte und der Frühstücksraum nicht einladend. Personal war hilfsbereit, und das Hotel war gut bewacht. In der Nähe nettes und gutes Restaurant, Vagabund.
Response from Hotel Management on 3 Jan 2015
we are glad to hear from you and to learn about your experiences with us and we appreciate your time taken to do the same. we have noticed the concerns you have pointed out and we thank you for the same. Hope you would consider us again