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Reviews of Hotel Green Castle (Heritage Hotel)

2.5 out of 5
Hotel Green Castle (Heritage Hotel)
Kashmere Gate, New Delhi, Delhi

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in late in the evening into this hotel to a standard room. It felt grubby and was very very very shabby. Im sure the aircon wouldnt be safe or legal we turned it off due to a funny smell. No cupboard/wardrobe. We were moved to a upgraded room the next morning. Which again needed a bed change, bathroom clean and various other things attending to. There is a definate appathy amongst staff..they are pleasant and obliging enough when asked but this place needs a serious change of management, overhaul and clean up. The area surounding it is very run down, smelly, scruffy and you get hasseled A LOT. I would not return.
Stayed 1 night in Sep 2023

10/10 Excellent

Vir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking space and food available till late night in property. Overall I had no issues in staying here

10/10 Excellent

Arushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay

10/10 Excellent

Rudra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well located at ISBT, Kashmere Gate. For later night travellers coming from other cities it's a good place to stopover for rest and transit. Plus vicinity is also ok

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Kashmere Gate is located in the middle of Old Delhi. It has great monuments and history of the Mughal and the British era. Anyone who's interested in that will have a great time here :)

2/10 Terrible

María arrate Vizcarra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023