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Reviews of Ramada Plaza Hotel Dayton

2 out of 5
Ramada Plaza Hotel Dayton
Wagner Rord Road , 2301,2301, DAYTON, DAY

Reviews

6.0
Rating 10 - Excellent. 34 out of 255 reviews" "
Rating 8 - Good. 67 out of 255 reviews" "
Rating 6 - Okay. 53 out of 255 reviews" "
Rating 4 - Poor. 58 out of 255 reviews" "
Rating 2 - Terrible. 43 out of 255 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Fine hotel for the price
Hotel was fine for the price but a little rundown. The pool was nice. The rooms were clean, just a little dingy.

6/10 Okay

Richard, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average rooms, great lobby.
The hotel was worth what was paid for it for sure. I was in town for a powerlifting competition, which was held in the same hotel, that's the reason I stayed there. The room itself was decent, the bed was comfortable, the bathroom was large, and the room was clean, overall, nothing to write home about. it was the atrium area in the hotel I was impressed with. A large, open central area that housed a pool and hot tub, small arcade with great retro games, a pool table and a ping pong table. It made staying in the hotel not so bad when there were all those things to do.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not a 3.5 star hotel
Not a 3.5 star hotel. The exercise equipment was broken. The hotel is need of updating.

4/10 Poor

antonio

Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap customer given the furthest room
Given the furthest room on the floor. No one to assist with luggage.

6/10 Okay

Larry, Wisconsin

Disliked: Staff & service
Weekend stay for wedding.
Weekend stay for wedding. Typical hotel room. Not dirty or run down, however they didn't clean our room during the 2 day stay. Had to call twice for clean towels. Moderate internet performance. Neighborhood was scary, but nothing bad happened to us. Typical older firm mattresses. Staff was friendly.

4/10 Poor

Ky traveler

Disliked: Cleanliness, staff & service, room comfort
Hotel in Trouble
This hotel was once probably an excellent place to stay. Place looks run down and is poorly managed. The desk clerk and the night maintenance person was great. Helpful and accommodating. Stayed for 3 nights and never had the room cleaned we had to go get our own towels. Met the manager the last night who was running around the hotel at 11 o'clock at night with a loud walkie talkie making excuses to the hotel guest why things weren't done. She told us the hotel was bought in March 2015 and they hoped to do renovation...what does that have to do with the cleanliness of the building or getting your room cleaned it you are stayi,g for a few days. Would never stay there again.

10/10 Excellent

nakia, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sweetest day
it was very nice room was very great but the worst were the kids making all kinds of noise threw the night but everything else was great

8/10 Good

Heather, Muskegon, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I feel obligated to post a review because there are so many bad reviews. There is NOTHING wrong with this hotel! There WAS a problem with my "guaranteed" hotels.com reservation though. Even though I had a confirmation email, there was no room available for us. Fortunately, we were traveling with a high school marching band, and they had a room available for us. This hotel is clean and comfortable. There are lots of open spaces to hang out. We were with about 150 teenagers (sorry to any other travelers there that night.) There was plenty of room for them to hang out in plain sight. There was a nice swimming pool, and there was breakfast in the morning so that the kids could get going without an extra stop. While there was only one person working at the desk, she was very patient with the kids who kept coming up wanting to get change and checking other people in.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Room 1 not ready for occupancy. Room # 2
We were looking for a hotel in close proximity to a site where my wife was going to conduct training. I found the Ramada and felt tat it would be a reputable hotel to accommodate our stay. Our arrival was delayed and we checked in at approximately 11 PM. We were given directions to an entrance near our room. Laden with our luggage we found our key cards would not open the door. A maintenance staff was sent to assist us. We were helped to our room and found the towel rack had fallen with bath towels into the toilet. The bed had no comforter and no pillowcases. We were given a room on the ground floor that was requested by the maintenance staff as a "comped" upgrade. It only had a sofa more than the first room. The other amenities of a microwave and refrigerator were not present, though not needed as we were just spending the night. It appeared the room was in process of renovation as the sprinkler heads were bagged for painting. The continental breakfast the next morning was fine, but not exceptional. When we went to checkout the next morning we were greeted by the desk clerk with "what's wrong?" Not good morning, but what's wrong?. When the bill printed, we were not comped for the sofa upgrade. A manager was requested to make the adjustment. When the manager found we were on the first floor she told the desk clerk she wanted to know immediately what guests were on the first floor (this indicated to me that there shouldn't have been gusts on the first floor).

2/10 Terrible

James, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
THE WORST HOTEL ever!!! STAY AWAY!!!! Hotel is adjacent to the I-75. Noise from the interstate highway is just terrible. Everything in the hotel is outdated, circa 1970's...

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dissapointed
The Ramada was not my choice, I had picked another hotel, Dayton Grand Hotel, but when we arrived the front door had a sign that it was being remodeled and to use their garage door, which was dreadful looking, poorly lighten, and scary to say the least. The site did not mention anything about the remodeling. So we called expedia and very rapidly located another hotel for us, The Ramada Plaza hotel; this one was better because we didn't feel scare by it. The hotel is old, front desk clerk was not helpful, the bedside lamp was broken, and just one towel for two people. This is the second time expedia gives us a bad hotel, the first one actually did not exist.

6/10 Okay

AF marathon

Liked: Staff & service, property conditions & facilities, room comfort
Convenient for Air Force marathon
Hotel was nice. Pool area nice, hot tub nice. All pretty nice. Breakfast was good, except the eggs. They did the thing where they dump the liquid eggs in a pan, bake it, then serve it as this egg cake where you cut your portion of eggs out and self scramble. Yuck. Other than the eggs it was really good for the deal we got. They have a restaurant/bar but it's not open? That would have been convenient, especially for the occasion. Dayton was super busy and we didn't even want to leave the hotel because it took like 20 min to get anywhere. The pull out couch was yuck. I know you can't expect much from a pull out couch, but come on. If you advertise you have those, make them nice. it was definitely really old. The showers were nice too, usually at hotels there's some kind of mood or build up on the knobs. We had none of that. Overall good experience. Unfortunately we were left with a bad taste because the water coming out of the faucet and shower was brown for whole morning of our check out. Luckily we brought bottled water because we wouldn't have been able to brush our teeth otherwise. They'd didn't even send out s notification of any kind to the rooms that the water was contaminated and not to use it. We called front desk and they didn't offer any kind of bottled water for the inconvenience. They also didn't offer any kind of refund due to the fact that I couldn't shower before I was going to be Traveling the whole day. Disappointed it ended that way.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Outdated hotel.
Good Breakfast. Lack of lighting in gym,game room and pool area.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The place was really nice, but there were no towels in our room, there was only one clerk at the desk and people were lined up out the door with reservations. The next morning our key wouldn't work after breakfast and the morning clerk couldn't find record of us to recode our key. Crazy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was to firm, breakfast bar was a let down and the hotel has seen some wear. It was a suitable place to sleep, just nothing special.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room was dirty, hotel staff was clueless and rude. The water was brown! Do not stay here!

2/10 Terrible

Chuck, Cincinnati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm sure this was a nice hotel 30 years ago.
Event weekend, fully-booked hotel--but no manager on duty. Two front desk employees: one was helpful, the other sat on her phone texting despite the growing line at check-in. The room they had reserved for us was unavailable due to a water leak. Eventually, they found us another room. Whoever stayed in the room before us had a Disney's "Frozen" birthday party--know how I know that? Because they didn't clean the room and there was "Frozen" glitter/confetti everywhere. Also, the security lock on the door was broken off completely. The hotel looks like it was a really nice place when it was built (my guess is in the 1980's), but there has been very little maintenance since. Water leak spots on the ceilings in the hallways and in the rooms. The central air makes a lot noise. Everything could use a coat of paint.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Ramada -
Called hotel several times on drive down only to be put on hold then disconnected. Stood in line one hour to check -in, woefully understaffed. No hotel manager available all weekend to address issues. Did not rate staff above as the staff who were there were busting their butts to get things taken care of..... Nadia on Friday night was (a STAR) alone at front desk to answer phones, check in all guests AND handle guest issues - she should be promoted to manager and the "absent" manager should be demoted. Room was adequate and clean, location on main hallway - noise and bright lights. No water on Sunday am made showering and getting ready to travel a challenge.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little to no running water in AM
This hotel seemed ok, not great but not horrible. However, once morning hit we had no running water (with the occasional trickle of brown water). Thinking that it was a freak incident we talked to the front desk only to have the lady laugh as she told us "oh it's hotel wide". No one seemed to think it was a big deal at all, which leads me to believe that this is a regular occurrence for this place. In short, if you like to have luxuries such as running water pick a different hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
We checked in, saw the room, and checked right back out. The bathroom had mold in the shower, the ceiling was stained, and the mattress was easily 25 years old and had holes in it. The staff was also horrible and threatened to call the police on a woman who was just upset that the hotel had no record of her Expedia reservation. She said she even called the day before and was told everything looked OK. Any other hotel I have ever stayed at would have done everything the could have to help her but they just said they were going to call the police.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A HORRIBLE EXPIRENCE
The fire alarm went off when we were checking in and we had a wait a long time to check in. When we did check in the elevator was all smokey and the plants around it were all dead. Then there were two families staying and the hotel and girl said that there were out of double beds so,three people had to sleep in the king because there was no bedding in the pullout couch. Then we went into the bathroom and there was the tiniest little piece of soap to wash your hands and a little packet for shampoo and conditoner for all three of us. Then the sink in the bathroom was filled with black little flakes. Then in the morning we went down to the breakfast and to our surprise the workers were eating right in front of us. Then we went to get breakfast and the juice and the coffee tasted soapy. then there were six bins and there were only eggs and sausge in two bins. Ramada Plaza should be STUT DOWN.

8/10 Good

janet, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort on the interstate
Really nice room with all of the amenities. Very quiet. Lobby smelled like the pool. No hot tub. Neighborhood sketchy. No place to walk to. Frig and microwave so best to bring your dinner with you.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not what we expected
We booked this online and looked at reviews and pictures of the rooms. Seemed to be nice online. When we arrived the desk associate just sat there not really responding. We had to do a separate $100 deposit on top of our payment and we were not told about this prior to our stay. We got a handicap room, weird shower, mini half pillows, an old tube TV, 1 tiny trash can and no fridge. We got up early to get the free breakfast because it only ran until 8am and we find out we have to stay down there and can't take it back to our room. We were exhausted and this was annoying. I would not recommend this hotel unless you want a cheap simple hotel.

6/10 Okay

patricia, Lima ohio

Liked: Cleanliness
Should of provided us with a microwave

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Right off of interstate
The hotel is dated and needs improvements. Stains on carpet, cobwebs on lamp and heater by curtains, dead bug in bathroom. The breakfast hot foods were lukewarm and they would run out before the time ends. The pool area was dirty with leaves and other debris in the hot tub.

4/10 Poor

Cheryl, Waverly, OH

Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend
Upon arrival there were several people checking in & only one person working front desk. Booked room for 3 people. Soft bed in room did not have sheet, pillows,etc. tried calling front desk several times no one answered phone. Remote control in room would not work for the TV.

4/10 Poor

lindse

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Rick P

Liked: Staff & service
Disliked: Cleanliness, room comfort
Would not return
It needs a renovation. Dirty carpet, noisy AC/Heaters in rooms (kept us awake), located in run down neighbor hood next to noisy interstate, continental breakfast very disappointing, tried to use shuttle but driver did not show up, soda machine on our floor was not even plugged in, only decaf coffee in room, restaurant/bar not open for business. Friendly staff thou. Enough said. I am sure they do not have repeat customers.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
DONT STAY HERE
Terrible! Guy at front desk first gives me a key to a USED room then when I tell him about it he says for me to "take my dumba** attitude" somewhere else! Terrible customer service. All I told him was he gave me a used room at 12am and I wanted a new room to which he says "I don't care". When I asked for his name he said "you don't need to worry about that". This was an empty hotel...I didnt see a single guest. They have a ton of rooms. Why he gave me a used room out of the majority empty ones I don't know. I asked and he rudely said "do you not know how hotels work?" Then gave me the key to a new room. His name was Graham. Point of story: don't stay here. I was suppose to stay for a week but ended my stay there because of the bad service.

6/10 Okay

Verified traveller

Hotel was in a sketchy neighborhood. There was a restaurant located inside the hotel but it was never open, not even on the Saturday we had stayed. The entire hotel smelled of chlorine from the indoor pool. Aside from all of that, the rooms were surprisingly pleasant. They were very spacious and clean. The hotel is definitely dated and in need of an update. Overall, its decent for what you pay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

JP, Dayton, Ohio

Disliked: Cleanliness
Old and unfriendly
Room requested not available at check in. They did upgrade but room had old TV with poor picture. Bathtub badly stained. Coffee pot barely worked. Second day, received no coffee for pot or cups and glasses. Key cards failed. Will not visit this hotel again.

8/10 Good

Renee, East Point, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plastic is not recyclable
My stay was great. The breakfast was OK. It is far cheaper in the long run to use regular plates, glasses, utensils, and cups.

4/10 Poor

Abby, Maryville, TN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & not welcoming
We were in Dayton for a family emergency. We stayed two nights & no one came to empty trash or leave fresh towels. The breakfast was horrible. We honestly just trashed it. The place was not taken care of at all. Would not recommend staying there.

2/10 Terrible

Shawn, Janesville, WI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked by mistake
The hotel staff were polite but slow. They were very unfamiliar with their job duties and had no training. There were no managers on site to assist either. The rooms are in various states of disrepair and the only decent area was the pool. Make sure you have plenty of time to check out as the receptionist has no idea how to do that.

4/10 Poor

Man, ofallon, MO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experiance
its bad experiance. Initially they had allocated bery pitty room. bad smell and AC is not working. After complaining they allocated another room and we moved to that room but here also same story. Again complain and now I personally visited room and found one suitable room which was decent and then again we moved. This is not expected to do in hotel. bad experiance.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff/Room Condition are Terrible
CONS: - Hotel Staff did not even know, where the room is located. - Room was smelling of smoke though is was non-smoking room. - Sofa seems to worn out and bathroom curtain will not close properly. - Location is not in good area. - We heard the DOG next room tough it is NOT pet-friendly hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok for family- kids can play and free breakfast
It was okay, except that i would like to have a better customer service. looks like they are under staffed.

2/10 Terrible

Martin Davis, Columbus

Disliked: Cleanliness, property conditions & facilities, room comfort
i must start by saying I was very upset. You booked us a room that was Not available. We had a horrible time even booking this hotel Rosie wasn't helpful she was Very pushy. Then we got to the hotel and they were Sold Out. The manager tried to help us. She put us in a room in a part of the hotel that was Closed for months. It smelled horrible!!!!! The carpet was horrible. Stains everywhere. Broken pull out beds air broken. But we were in a baseball tournament and non refundable room. We were Stuck. With children. Very sad this experience left a bad taste in our mouth.

4/10 Poor

T-mom, Indianapolis, Indiana

Disliked: Cleanliness
For what I needed it was ok
the restaurant wasn't open or the bar. Did not plan on having pizza delivered. Whoever cleans the rooms needs to clean them! Found a toothbrush and an elastic bandage under the side of the bed. This hotel needs an upgrade of the rooms.

2/10 Terrible

Martin Davis, Columbus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ypu sold rooms to us that we're not available. They felt horrible but did there best. I regret using hotels.com.

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is OK
Rooms were good, but don't get a room on the highway side. Don't expect much from the free breakfast. We had two unsupervised kids (about 3 and 8) ruining the food buffet. The 8 year old made a waffle and then made another while he ate the first and continued the process non stop until there was no batter left. The 3 year old burned his hand on the bacon tray, then using tongs smashed up the bacon and spilled it trying to carry across the serving area to his plate. The cereal was empty and too many other food issues.

4/10 Poor

Martin K, Cleveland

Disliked: Staff & service
No one ever at the desk.
Impossible to get any help from front desk either in person or on the phone. Called the hotel at 1 point 8 times in a 40 minute period during the day and phone was never answered. one of the calls I let ring for 50 times just to see if anyone would ever answer. Understaffed at the desk for such a large facility! And this was on a weekend!

2/10 Terrible

Eric, detroit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
The pool was closed. Bathroom was dirty. The warm breakfast was cereal. Not anything like it said on the reviews.

10/10 Excellent

nanette, Southgate Mi.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel!
I love this hotel. I great for kids and family's.

2/10 Terrible

Nancy, Columbus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS PLACE!!!
The location is in a bad side of town; room wasn't ready. There were no blankets and no running hot water. When I called for blankets I was told by the MANAGER - "I'll see what I can do, we may be out because we've been busy". When Housekeeping manager moved us to another room, she said we deserve a credit and she would follow up - NO FOLLOW UP AT ALL!! Though the bedding finally came and we were moved, I would NOT recommend because of the lack of follow through after told we would be financially compensated for the problems.

2/10 Terrible

Alan, columbus, ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
My stay was terrible, the room was not clean , the heater did not work, cold air all night. 3 small pillows. Staff was not friendly, continental breakfast, ran out of food. I and my guest, did not feel welcomed.I will not recommend this hotel to anyone.