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"Friendly staff"

"The room was spotless, the staff was helpful and nice! They spoke both English & German perfectly. The hotel was just beautiful filled with bouquets of fresh flowers & had an air of old time elegance with modern amenities. Highly recommend this place for its location in the city, great atmosphere, cozy bar with an excellent bartender & the sauna. Win-win!"

"The real stand-out was the breakfast. It had absolutely everything, including champagne. The staff were generally friendly, although we did overhear a conversation where one member of staff was the opposite of friendly. Otherwise, staff were just wonderful. Our room was roomy ... the bed was a dream. Haven't slept so well for years. It is expensive, but the breakfast was worth every cent!"

"This is an amazing hotel right in the middle of everything the bus stops right in front the tram stops right in front the park is right there downtown is not far away great place to stay"

"Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets! "

"Met expectations. "

"A fabulous gem of a hotel with very helpful staff. Beautiful rooms, extremely comfy beds, nothing too much trouble (I ordered a kettle to make tea). Right in the centre of the old town - perfect location. Gardens within the court yard a delight. (NB Expedia - there isn't a swimming pool!)"

"From the free water and free breakfast (and 5E credit towards a "welcome drink"), this value-conscious hotel delivers comfort and convenience to the road-weary traveler. Front desk staffed by at least one fluent English speaker, generous breakfast buffet with leisurely weekend hours. Spacious bathroom with walk-out shower. Parking adjacent to hotel. After a week of Air BnB key exchanges and post-stay clean ups, it was nice to stay in a real hotel for a change. The restaurant had a series of eight colorful (abstract-ish) portraits that caught our attention. When none of the other guests could identify the subjects, we checked with the front desk, who promptly gave us the information we wanted: The "Kunst faces" of the Bauhaus movemet (early 20th century) included Wassily Kandinski, Walter Gropius, Gertrud Arndt, Paul Klee, Laszio Mohly-Nagy, Gunta Stolzi, Ludwig Mies van der Rohe, Lyonel Feininger, and Brund Taut. Fascinating! For more about Bauhaus movement, go here: https://artincontext.org/bauhaus-artists/"

"Great hotel. Clean and quiet. Great location, great service and wonderful breakfast. Highly recommended. "