The Addison Hotel, SureStay Collection by Best Western

2.5 star property
Hotel in Addison with free breakfast and seasonal outdoor pool

Choose dates to view prices

The Addison Hotel, near Galleria Dallas, offers practical comforts like self-serve breakfast and free in-room WiFi. Enjoy the outdoor pool, computer station, banquet facilities, and 24/7 front desk service, ensuring travelers have all they need.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
The current price is NZ$124
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Heating
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
4505 Beltway Dr, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 15 min walk - 1.3 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Galleria Dallas - 3 min drive - 3.7 km
  • Baylor Scott & White The Heart Hospital - 8 min drive - 12.2 km
  • University of Texas at Dallas - 12 min drive - 10.3 km

Getting around

  • Downtown Carrollton Station - 8 min drive
  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪OAKD BBQ - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Nate's Seafood & Steakhouse - ‬7 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel near Galleria Dallas
The Addison Hotel, SureStay Collection by Best Western provides free continental breakfast and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A 24-hour front desk, a vending machine and a banquet hall
  • A computer station, ATM/banking services and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 158 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 48-inch LCD TVs with cable channels
  • Coffee/tea makers, heating and limited housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

Frequently asked questions

Does The Addison Hotel, SureStay Collection by Best Western have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at The Addison Hotel, SureStay Collection by Best Western?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Addison Hotel, SureStay Collection by Best Western on 6 Nov 2025 start from NZ$123.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Addison Hotel, SureStay Collection by Best Western pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Addison Hotel, SureStay Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Addison Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Addison Hotel, SureStay Collection by Best Western?

Checkout is at 11:00 AM.

Where is The Addison Hotel, SureStay Collection by Best Western located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Addison Circle Park and 2.7 mi (4.4 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 2 miles (3 km).

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The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1015 reviews
Rating 8 - Good. 220 out of 1015 reviews
Rating 6 - Okay. 148 out of 1015 reviews
Rating 4 - Poor. 79 out of 1015 reviews
Rating 2 - Terrible. 91 out of 1015 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved the property! 10/10 for me
Stayed 4 nights in Oct 2025

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was really good and the room was very clean.
Stayed 1 night in Aug 2025

2/10 Terrible

lacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the bed on arrival, mattress was so worn out it folded in the middle, mattress was brown and dirty, walls were nasty, also they are full size beds not queen. Rooms are tiny
Stayed 3 nights in Oct 2025

4/10 Poor

Danny

Disliked: Amenities
2nd Floor King Bed is worn down. I could feel the springs when turning and squicks. The shower faucet water is slow, wall has stains and corners ripped off, WiFi was weak. Super slow. The breakfast was mediocre. Not much of a variety.
Stayed 1 night in Oct 2025

4/10 Poor

Shekinah

Liked: Staff & service
Disliked: Property conditions & facilities
Staying here literally gave me a headache and there was a lingering maybe wet odor. I had to buy some febreeze. This stay threw my sinuses out of whack and it was not the weather. I would not recommend unless they do some cleaning updates.
Stayed 3 nights in Oct 2025

4/10 Poor

Pauline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a big cockroach on the ceiling near the TV area. After calling the front desk to notify them. They said they didn’t have anyone that could help us to take it away. Luckily, we were visiting family and they brought some spray to kill it and take it away.
Stayed 3 nights in Oct 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiling faces in the reception.
Stayed 3 nights in Jul 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and very affordable

Great hotel. Breakfast was hot and had plenty of choices. Star was friendly and the hotel room was super clean and comfortable. Would definitely stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Nalyson

Disliked: Staff & service, amenities
I stayed at the Edison Hotel in Dallas, and unfortunately, my experience was far from pleasant. The towels were in terrible condition — rough and uncomfortable to use. To make things worse, there were loud noises in the middle of the night (around 3 a.m.) that made it hard to sleep. When I asked about checking out just 10 minutes past the 11 a.m. checkout time, I was told I’d be charged a late checkout fee. The front desk staff wasn’t welcoming at all, which made the situation even more frustrating. Breakfast was another letdown — the scrambled eggs were soggy, overcooked, and tasted awful. Overall, this hotel needs major improvement in cleanliness, hospitality, and food quality. I would not recommend staying here.
Stayed 2 nights in Oct 2025

6/10 Okay

Jose

That hotel are seen ok. It’s has no small refrigerator, breakfast seem ok, the room seem old and it’s not bad. Not the best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden treasure. One block off of beltline. Bed linens and towels were very nice. Clean pool and a hot breakfast completed the perks Great rate better in many ways than the motel 6 around the corner
Stayed 3 nights in May 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Andy Soohwan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First of all, for the price it's great. However, it was hassle to get re-keyed everyday because key looks like it resets after 1 time use or each day. Also, found a big roach in front of my door.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is old building but always so cleaned and they are so friendly and welcoming. Breakfast is served very delicious omelette and that room also very clean.
Stayed 1 night in Mar 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and not too far from the highway and places to eat. But the room and the second floor where we stayed smelled like stinky feet/locker room.
Stayed 1 night in Apr 2025

6/10 Okay

azoz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I never got my deposit back
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay here again!

One night stay to have dinner with friends. Comfy bed and the entire facility was clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Apr 2025

6/10 Okay

Amanda

Liked: Staff & service, amenities
I’ve now stayed here 3 times, again my room didn’t have a refridgerator, despite that being named in the room booking. My room this time was by the pool and felt damp. The hallway also seemed to have some damp issues - which could be due the the heavy rain we’ve had or humidity. I will most likely stay somewhere else next time I’m in the area.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night stay

The place was nice. But the bed and pillows needs a update
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Apr 2025

4/10 Poor

Annette

Liked: Cleanliness, property conditions & facilities, room comfort

Wrong information on reservations

Well the reservation was not what the description says I was Charged with a high deposit and I reserved With a card they did not accept. Without any notice of these issues I was Forced to have my someone else pay it. These things are important to mention like $100 deposit and no cash accepted along with all debit cards not accepted.
Stayed 1 night in Jul 2025

6/10 Okay

Montell

Disliked: Cleanliness, amenities, property conditions & facilities
In desperate need of update
Stayed 2 nights in Jun 2025