6/10 Okay
Jessica A
12 May 2024
Liked: Cleanliness
This an older property and it shows. My expectations of the Fairmont brand is more of a graceful maturing and this property has simply aged. Visible stains on walls, carpets, other textiles making the atmosphere more dingy than elegant.
The staff accommodated an early check in which was both unexpected and appreciated. The room however wasn’t properly stocked with water, tissue, towels and lacked more modern basics like usb charging ports. They still use Le Labo products which was refreshing. The only mirrors in the room were bedside and completely covered by lamps that were the same size as the mirror making it impossible to examine ones appearance before presenting themselves in the world.
The onsite shop was lacking, resembling more of a chitchat store, though they had a good selection of travel toiletries and personal odds and ends.
The dinning was terrible. I had breakfast at Pyramid restaurant. The coffee was terrible and the pancakes were dense and gummy and it cost $30 for one person.. I suspect they were understaffed but the service was attentive and fast after they noticed I’d been seated.
Jessica A
Stayed 1 night in May 2024