Room, 2 Double Beds
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Reviews of Riverside Inn Dallas

2 out of 5
Riverside Inn Dallas
517 Main Street, Dallas, OR

Reviews

6.2
Rating 10 - Excellent. 42 out of 279 reviews" "
Rating 8 - Good. 84 out of 279 reviews" "
Rating 6 - Okay. 54 out of 279 reviews" "
Rating 4 - Poor. 52 out of 279 reviews" "
Rating 2 - Terrible. 47 out of 279 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Liked: Staff & service
Facility if a bit rundown; weak water flow. Comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

DEWEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Drew on 21 Apr 2024
Thank you Dewey. We really appreciate you for taking time out to leave feedback.

8/10 Good

Hermelinda

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly and helpful staff. Upgraded us to a suite. Looks like they are in the process of upgrading, but still a lot of patching , painting and tile work needed. Also there were bags of what looked like someone personal belonging on the walk way to our room, we found odd.
Stayed 1 night in Dec 2023

2/10 Terrible

Candace

Stayed 1 night in Dec 2023

8/10 Good

Jasmine, Grants Pass

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Check in was quick and easy, the room we booked wasnt the room we booked on Travelocity, the room wasnt cleaned or ready, when we brought it to the office we were given an upgrade on the room, and new room was good. Parking was good, the room and location was quiet, the office manager or staff was friendly and helpful. The room wasn't the cleanest and some more detailed cleaning would be very be better, and corners of the room were dirty. The beds and bedding was cleaned with no issues. Beds were pretty pretty comfortable but the floors needed swept and mopped. For the price and cost of other hotel/motels it was responsible. It wasn't so bad that i wouldnt stay there again. If im in the area again i will probably book it unless i find something cheaper.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Older facilities and furniture.
Stayed 1 night in Dec 2023

8/10 Good

James

Disliked: Amenities, property conditions & facilities
Good: easy to find. Bad: no tv remote. Toilet paper dispenser STILL broken. Lod pipes. Ok for simple overnight stay
Stayed 1 night in Oct 2023

4/10 Poor

Naoto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No USB output, Very dirty floor, Broken bath Tessie holder, not sufficient hot water, May good for just sleep at there
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Must stay
Room was cleaned everyday. Hotel was very accommodating to me whom is disabled. Room was in poor shape but they are in the model middle of remodeling. My only complaint would be the bed which was squeaky and the mattress was very worn. Would definitely stay again
Stayed 3 nights in Sep 2023

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV had no remote. Was promised resolution. Did not get resolved. Was listed as having microwave. It did not. Coffeemaker did not work at all.
Stayed 1 night in Sep 2023

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How are they still in business? Treated me and my lady like we were criminals for wanting a room for two nights. I am so happy I have the woman behind the desk on recording yelling at us. Horrible service. Terrible people who own it. I'd give negative stars if i could. Also I filed a complaint with the BBB
Stayed 2 nights in Aug 2023

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Stay
From the start at front desk, waiting for someone to check you in, language barrier. Get up to the room and see a broken toilet seat no soap and one towel to share with two people. Beds are as hard as a rock
Stayed 1 night in Aug 2023

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Rochelle

Stayed 1 night in Aug 2023

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
Hotel in better condition then the latest hate reviews, but th e $15.99 booking fee for both this hotel and my other one i find COMPLETELY ABSERD & OUTRAGEOUS! THATS $32.00 !!!! Especially for an establishment that was unwilling, at first to take my acceptable form of i.d. that forced me to book a different hotel in the first place.
Stayed 2 nights in Aug 2023

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, older hotel
Very friendly staff, hotel is old, but very clean. It is missing a few "look overs", like patch work on walls that need to be painted,tiles that need to be replaced, ac needs to be sealed properly, need a safety lock on door and a door guard for drafts. The room does have a coffee pot,microwave and refrigerator. I would have liked to see some coffee creamer. In the bathroom i would have liked better soap (it was one use packets) and lotion would have been nice as i forgot these things. I would stay again knowing id have to bring these things and because for the price it was clean, walking distance to down town( were there is an excellent bakery), and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant, attentive and friendly. This is an older facility with clean rooms and centrally located. Needs a bit of polish around the edges, however, a great value….we will return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service
It's a convenient location
Stayed 1 night in Jul 2023

6/10 Okay

Ann

Stayed 1 night in Jul 2023

4/10 Poor

Charlotte

Stayed 6 nights in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Budget Option
It's pretty good for what it is. If you're expecting a luxury stay, this ain't it. But if you want a budget friendly option, this is a good choice. The room was clean, no weird smells, air conditioning worked well and didn't make any strange noises, bathroom was clean, wifi worked.
Stayed 1 night in Jul 2023

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and smelly and the door was hard to shut. So much noise.
Stayed 2 nights in Jun 2023

8/10 Good

Douglas

Stayed 2 nights in Jun 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Karen

Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than we expected.
Comfortable, clean, economical. We stayed 2 nights while visiting family. Everything worked. TV, Shower, heat & air-conditioning, refrigerator, microwave. On the first floor convenient for old people like us. Like the motels of our youth.
Stayed 2 nights in May 2023

2/10 Terrible

Vicki

Stayed 1 night in Jun 2023

4/10 Poor

Andrew Patrick

Disliked: Cleanliness, property conditions & facilities
Walls had smoke residue on them, everything smells very strongly of weed, broken down car with busted out windows in parking lot. Smoke detector did not appear to work, would upload a picture of it if I could. If you absolutely need a cheap place to crash for the night this is it. If you can afford anywhere else go to it.
Stayed 1 night in Jun 2023

4/10 Poor

Kyle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel needs a lot of work before its a good stay it was kinda grungy. Had to shoulder the door open everytime. There wasnt a full set of sheets on the bed but what was there was clean the chair was stained and gross looking. The bathroom faucet leaked constantly the bathroom fan took 15 minutes to turn on and when it did it screeched and rattled. Toilet didnt work right. It really neede a complete remodel
Stayed 1 night in Jun 2023

2/10 Terrible

Farrah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a rent by the hour kind of place
Stayed 1 night in Jun 2023

4/10 Poor

William

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Had some old bed frame that stood out and hit you feet or legs as you went around it.
Stayed 1 night in May 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly!
Stayed 1 night in May 2023

8/10 Good

Armand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Lori

Stayed 1 night in May 2023

4/10 Poor

deborah, Beaverton

They wouldn’t give us a first floor room because we hadn’t prerequested it. Then they gave us a room that smelled terribly of marajuana. The next room would only give a drizzle of water for the bathroom sink. Had to have them come show us how to turn on the a/c since the switch was clear across the room. Had to call the front desk to get the wifi password. Beds appeared clean and I slept well.
Stayed 1 night in May 2023

6/10 Okay

Robin

Travelled with partner
Disliked: Amenities
The room was not overly clean, there was hair on the bathroom floor, and water damage and mold behind the toilet. The beds were not comfortable. The plastic was left on the box springs, so the mattress slid around. Then there was a foam topper on top of the mattress that also slid around, so there were three components all sliding in different directions. The metal frame for the bed was too large, and i cut my leg on it because it was sticking out.
Stayed 2 nights in May 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and affordable!
Stayed 2 nights in May 2023

8/10 Good

Jeff

Travelled with group
Liked: Staff & service
Basic
Stayed 1 night in Feb 2023

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness
It was easy to find. They up graded us for free. Not far from shopping areas. Bring your own shampoo and bath towels. Our room was out dated. Luckily we brought our own blankets. Only had sheets and a this bed spread on the beds
Stayed 1 night in Dec 2022

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service
Economical
Stayed 1 night in Dec 2022

8/10 Good

Susan

Travelled with pets
Disliked: Amenities, property conditions & facilities
Liked river and field no ext door. Stairs are very steep
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Room For The Price
Hotel staff was accommodating and switched my room to a lower level due to steps I had to go up. I checked in and left not entering the room. When we returned around 11:30 pm, we found the room cold and no bedding. Staff was very quick to respond with bedding and then showed us how everything worked. The room was warm in about 10 minutes and we were asleep by 12.
Stayed 1 night in Nov 2022

2/10 Terrible

Wes

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very rude and the room had a musky smell
Stayed 1 night in Nov 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property, but it is in very good repair. The bedding, mattresses and towels in my room were clearly new. This felt like a situation where the management is making the most out of the bones of the place. I was pleasantly surprised.
Stayed 1 night in Nov 2022

8/10 Good

Mary A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to town & our relatives. We found it clean. We did hear noise overhead until about 10 p.m. and then they went to bed about the same time we did. We would stay there again.
Stayed 1 night in Sep 2022

2/10 Terrible

Isaiah

Stayed 1 night in Sep 2022

8/10 Good

Roger

Travelled with family
Liked: Staff & service
While it is an older hotel along the roadside it was just what we needed when we were moving our daughter into college at OSU. The staff went overboard to make sure we had a comfortable room and asked after us in the morning to make sure we has slept well.
Stayed 1 night in Sep 2022

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service
Dirty, poor customer service
Stayed 3 nights in Sep 2022