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Reviews of Microtel Inn & Suites by Wyndham Garland/Dallas

2 out of 5
Microtel Inn & Suites by Wyndham Garland/Dallas
1901 Pendleton Dr, Garland, TX

Reviews

6.4
Rating 10 - Excellent. 205 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 219 out of 1002 reviews" "
Rating 4 - Poor. 137 out of 1002 reviews" "
Rating 2 - Terrible. 191 out of 1002 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carl, Bellevue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low budget motel we stayed at to view the eclipse the following day which did not dissapoint. However, this Microtel reeks of old and cheap so should be avoided if you have other choices. It is next to the what has to be the biggest bowling alley on the planet if you’re into that and a Walmart Supercenter.
Stayed 2 nights in Apr 2024

8/10 Good

Elaine

Stayed 3 nights in Mar 2024

6/10 Okay

Lauren

Travelled with group
Disliked: Staff & service, property conditions & facilities
Took two weeks to receive my deposit back & the furniture in the room was missing doors .
Stayed 1 night in Mar 2024

2/10 Terrible

Berlinda

Disliked: Property conditions & facilities
I walked into the room three roaches in the bed , i automatically checked out and left
Stayed 1 night in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Carolina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We had a nonsmoking room and it smelled really bad like cigarette. We also found a cigarette bud in the room. No smoke detector and some mold in the restroom.
Stayed 2 nights in Dec 2023

6/10 Okay

Candice

Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

Helen, Indianapolis

When the desk clerk is surrounded by plexiglass, that is not a good sign. The continental breakfast was a Lillie brown bag with a muffin and a little sausage in a wrap! Coffee was not hot. First room I was given had a missing safety latch! Toilet liked from the tank whenever it was flushed. No one came to look at it so it continued to leak! The carpeting was stained and the whole room was “ shop worsen”.
Stayed 3 nights in Oct 2023

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, hole in wall b hind door, room smelled sour
Stayed 1 night in Oct 2023

8/10 Good

Destiny

Stayed 1 night in Oct 2023

6/10 Okay

Charles

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
There was too much noise inside the building both nights i was there, like some one was doing construction work. There was also a very damp and musty smell throughout the building. There was also a bar of used soap left in the shower when i arrived. Good on a budget that's it
Stayed 3 nights in Oct 2023

2/10 Terrible

Kiran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad smell in room. All furnitures were dirty. Bathrooms were not clean. Lot of hair and many dirty stuffs along the floor and on the bed also in bathroom too.
Stayed 1 night in Oct 2023

8/10 Good

danilo

Stayed 1 night in Sep 2023

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jermy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly
Stayed 1 night in Aug 2023

6/10 Okay

Doris, Memphis

Stayed 1 night in Jun 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Bed was very comfortable. Hotel was quiet and conveniently located. Front desk was very polite. Would recommend
Stayed 1 night in Jun 2023

4/10 Poor

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was really great. I have nothing but good things about this hotel.
Stayed 2 nights in May 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee wasn't strong enough
Stayed 1 night in May 2023

10/10 Excellent

Alicia

Stayed 1 night in May 2023

10/10 Excellent

Roberta

Stayed 1 night in Apr 2023

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
OK for 1 night
Property was clean, comfortable and in good condition. A few sketchy individuals were hanging around however and did not make me feel secure. Towing a trailer, I was forced to park on the street. The clerk was not the friendliest, and there was no breakfast although it was listed. Bargain rate, however.
Stayed 1 night in May 2023

6/10 Okay

Laurel

Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk clerk was very nice, but room was disappointing. There were no hangers in the closet.Clerk brought them to me. Carry out breakfast was muffin & almost frozen pig in blanket, but no microwave. styrocup at coffeebar had hole in it. Coffee ran everywhere. No napkins or personel to help with cleanup.
Stayed 2 nights in Apr 2023

6/10 Okay

Tameka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

josie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Terenzia

Stayed 2 nights in Feb 2023

8/10 Good

William

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Leotis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Comfortable and clean
Stayed 2 nights in Jan 2023

6/10 Okay

Jason

Business traveller
Disliked: Amenities
Shower sucks Bed was hard

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked into the property, I honestly wasn’t sure if I’d made the right choice. But when I got to my room, all was confirmed that I had in fact made the right choice. My room was clean and neat. There was no smell. The bed and pillows were very comfortable. I will definitely be back. Great job!
Stayed 2 nights in Oct 2022

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for the money
It was a very pleasant stay, with excellent staff. I appreciate the area which was not polluted with trash and solicitors.
Stayed 1 night in Sep 2022

2/10 Terrible

Brandon

Stayed 1 night in Sep 2022

2/10 Terrible

Ianthia

Stayed 1 night in Aug 2022

8/10 Good

Lynn

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

4/10 Poor

Bill

Travelled with family
Disliked: Cleanliness
We chose this hotel because it was close to my moms house. The room was extremely small. Found actual boogers on the walls, french fries on the floor next to the bed and there were poop stains on the sheets. We definitely wont be back.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Marilyn, Dallas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner’s attitude was unacceptable and was violating consumer protection laws. No settlement nor resolution took place. Immediate eviction from premises without discussion of the hotel stay.
Stayed 2 nights in May 2022

4/10 Poor

Angela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty/poorly cleaned, we left it cleaner than we found it. The hallway was extremely noisy and thin walls. Front desk was rude and treated everyone like they were trying to come in off the street.
Stayed 1 night in May 2022

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basketball Convention Stayers
There was mold and blood stains, we had to sleep on top of the covers. If you are planning to stay here and don't have the funds to go somewhere else once inside, I do not suggest this hotel. WORST stay EVER!
Stayed 1 night in May 2022

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

chelli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty, condom box and tooth cleaners under the bed
Stayed 2 nights in Apr 2022

8/10 Good

Byron, Kingwood

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
It was a basic room with a toilet that ran constantly and one wall next to the bed was very dirty.
Stayed 1 night in Apr 2022

6/10 Okay

Jeremy

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022

6/10 Okay

Ryan

Disliked: Staff & service, room comfort
Continue scrolling
I will sum this up as such… I travel half the year and rarely if ever leave a negative review… Today that will not be the case There was no hot water despite allowing it to run for 5 plus minutes. Staff was advised. Took zero proactive action. Room smelled stale and over bleached. Just a poor experience
Stayed 1 night in Mar 2022