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Reviews of La Quinta Inn & Suites by Wyndham Dallas North Central

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas North Central
10001 N Central Expy, Dallas, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1004 reviews" "
Rating 8 - Good. 275 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 62 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Surgical Center where I needed to be. Made reservations online and no issues. Comfortable bed and room
Stayed 1 night in May 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches!! enough said
Stayed 3 nights in May 2024
Response from Christina/GM on 23 May 2024
Hi Juan, I am so sorry for the roaches in your room. I have room out of service and have our pest control company coming out and treating that room. Again, my sincere apologies. Christina/GM

10/10 Excellent

Sergio

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place, highly recommended
Stayed 2 nights in May 2024

6/10 Okay

Corey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Front staff was awesome and attentive one thing that could be better would be a bigger TV in the king bed room.
Stayed 2 nights in May 2024

6/10 Okay

Edward

Business traveller, Travelled with group
Disliked: Staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I found cockroach walking on the door. The rooms smell bad. They moved me between rooms because I can not tolerate the bad smells occupying rooms. I can say terrible hygiene routines.
Stayed 3 nights in May 2024
Response from Christina/ GM on 19 May 2024
Hi Sara, I am so sorry about both incidents. I will call our pest control company so they can treat that room, also I will place a work order for the odor. Once again my sincere apologies. Christina/GM

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with any questions. Lobby area and breakfast area was nice and very clean. Loved my room on the 5th floor. My king size bed was very comfortable. The price was very reasonable at around $100.00 per night. I would definitely stay there again.
Stayed 2 nights in May 2024

8/10 Good

Michelle

Business traveller, Travelled with partner
Liked: Staff & service
The halls were not super dirty, but could have been cleaner. The room was nice but a bit worn. The breakfast was great.
Stayed 2 nights in May 2024
Response from Christina/ GM on 14 May 2024
Hi Michelle, thank you for giving us 4 out of 5. We appreciate your feedback. We hope to see you again. Christina/GM

2/10 Terrible

Sara

Disliked: Cleanliness, property conditions & facilities
Rooms smell very bad. When I came, they allowed me to access room which is not cleaned yet. Then the other room they changed smell very bad as rotten sucks. Then the third room smell bad too but they did not change. How I come state for occasion and I get surprised by bad smell which may catch to my cloth and expose me to embarrassing situation.
Stayed 1 night in May 2024
Response from Christina/ GM on 11 May 2024
Hi Sara, I am so sorry for rooms having odors. I will look into this. We hope you will give us another chance. Christina/GM

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy parking. Clean rooms.
Stayed 1 night in May 2024
Response from Christina/GM on 15 May 2024
Hi Eloy, Glad you enjoyed your stay. Hope to see you again. Christina/GM

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Christina/GM on 16 May 2024
Hi Rebecca, I am sorry for the issue that you encountered during your stay with us. Christina/GM

6/10 Okay

Melinda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Christina/GM on 15 May 2024
Hi Melinda, We hope that you enjoyed your stay with us. We hope to see you again soon. Christina/GM

8/10 Good

robert, Clarksburg

Liked: Staff & service, property conditions & facilities
well organized. Pleasant and efficient staff
Stayed 2 nights in May 2024
Response from Christina/GM on 15 May 2024
Hi Robert, thank you for giving us 4 out of 5. We hope you enjoyed your stay. Christina/GM

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel, limited breakfast at breakfast. But the staff at the front office was excellent. they took care of all our needs, were proactive. We left an expensive item in the room, but the staff promptly returned it to a friend who picked it afterwards. Overall great budget hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lots nearby
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good, the only comment I have is that the sign to enter the parking lot is very small and does not give you a lot of time to react. Staff was very friendly and the location was close to a shopping and dining complex.
Stayed 1 night in Apr 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room and bathroom.
Stayed 1 night in May 2024

2/10 Terrible

Angelique

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels i have ever stayed at. There is a huge crack in the door, so it doesnt shut properly. Feels very unsafe especially if you are traveling alone. The bed is rock hard and the pillows were as flat as paper. I maybe slept 3 to 4 hours max due to how uncomfortable it was. The tub was gross, i didnt shower and just opted to do it whenever i got home. The very top floor is dimly lit and the interior looks like the beginning of a horror movie. Extremely disappointed with my stay and will not be returning.
Stayed 1 night in May 2024
Response from Christina/GM on 6 May 2024
Hi Angelique, I am so sorry for the issues you encountered while staying here. I will put a work order for the door, and we are working on the lights in the hallways.Once again, my sincere apologize. Christina/GM

8/10 Good

Sherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Nosakhare

Stayed 3 nights in Apr 2024

8/10 Good

Cleber

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Christina/GM on 3 May 2024
Hi Cleber, Thank you for giving us 4out of 5.We hope to see you back soon. Christina/GM

2/10 Terrible

Stellian Zambouros, Jupiter

Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tremendous value for the price. I work for a non-profit ministry, so I'm always looking for clean, safe, comfortable, quiet locations at a reasonably low price in a location with quick access to major highways. This LaQuinta checks ALL my boxes, and I will definitely reserve there again when I'm back. Friendly, cheerful, helpful staff; good breakfast set-up (the friendly young man who runs that works very hard); the rooms are very well insulated from noise; high-speed internet really is high speed. Here's a helpful tip for driving to this location: If you're on I-75 South and your GPS tells you to take Exit 6 for the hotel, don't do it! That puts you in a bad situation of needing to make a quick right turn into the hotel with traffic zipping up in your right-hand blind spot. Take the earlier exit, Exit 7, which will bring you right to the hotel entrance with MUCH less stress.
Stayed 4 nights in Apr 2024
Response from Christina/GM on 3 May 2024
Hi Daniel, I am so happy you were happy with your stay. We hope to see you again soon!Christina/GM

8/10 Good

Helen

Travelled with pets
Liked: Cleanliness, staff & service
Overall, this hotel was pretty decent. There were a few areas that needed cosmetic maintenance and you had to remove the lid to the tank of the toilet to flush it. The bed was comfortable but my room faced Central Expy and the traffic noise was so loud i had to check to make sure the windows were actually closed! I was in room 709, so next time i would ask for an even numbered room that are across the hall.
Stayed 1 night in Apr 2024
Response from Christina/GM on 3 May 2024
Hi Helen, thank you for the feedback. I will get maintenance to fix that issue with the toilet. I am so sorry you had to go through this and getting a room on freeway side. My sincere apologies. Christina/GM

6/10 Okay

Alexander

Travelled with family
Liked: Staff & service
I didn’t like that the room and beds were pretty small.
Stayed 3 nights in Apr 2024
Response from Christina/GM on 3 May 2024
Hi Alexander, I am sorry you didn't like our room and beds were too small. We hope you will give another try. Christina/GM

8/10 Good

Olin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/check out. Parking was good. Close to medical, shopping & dining. Room was clean but is about due an update.
Stayed 3 nights in Apr 2024
Response from Christina/GM on 3 May 2024
Hi Olin, thank you for your feedback. We will work on the update. Christina/GM

8/10 Good

Christina

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing was the level of noise from I-75
Stayed 1 night in Apr 2024

10/10 Excellent

Marisabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Safe and with good dinner options. Beds were comfortable and facilities were clean
Stayed 1 night in Feb 2024

6/10 Okay

Janice

Travelled with partner
Disliked: Property conditions & facilities
Our shower did not work. The iron had been dropped and leaked water everywhere.
Stayed 1 night in Apr 2024

6/10 Okay

Devorah

Liked: Staff & service
Disliked: Property conditions & facilities
The beds are very uncomfortable. Door to the room was not flush with doorframe so you could partially see into the room at floor level. Hallway floors were dirty on my floor upon arrival. Pedal to stationary bike was missing so unable to use it. Staff was very nice and accommodating when room assignment upon arrival was wrong.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Carrell Clinic. Perfect. Good value. The Bangkok restaurant just down the street was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Wilburn

Stayed 1 night in Apr 2024

8/10 Good

Chao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right by Expressway 75 and the windows have little soundproofing, so it could be rather noisy due to ongoing traffic, especially if your room is on the highway side. Otherwise, it is conveniently located in terms of going downtown or to other top attractions around the city. Our room looked clean, the staff were friendly, and breakfast was sufficient, so overall a good stay for a one-night business trip.
Stayed 1 night in Apr 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Marlyn

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You need to worry when you see ear plugs put next to the bed! Also, breakfast was just ok - lady managing the area really didn’t seem to care - I had to ask her for items and then she would bring them out.
Stayed 1 night in Apr 2024

10/10 Excellent

Kylie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that was here during this trip were polite, and helpful. The rooms were honestly so nice, and clean. I thought it was one of the better hotels I have stayed in the last few years (which has been a lot because of work). I would stay here again.
Stayed 1 night in Apr 2024

6/10 Okay

Israa

Stayed 1 night in Apr 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and bed was comfortable. Hotel was a bit dated and in rough condition. Shower water pressure was low so I didn’t have hot water. Elevators were out of service on the second day.
Stayed 1 night in Apr 2024
Response from Christina/ GM on 14 Apr 2024
Hi Michael, I am so sorry for the issues that you encountered while staying with us. We hope that you will give us another chance. Once again, my sincere apology. Christina/GM

10/10 Excellent

Star

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a lot to be desired. Powdered eggs, overcooked sausage, undercooked bacon. No regular coffee creamer (just flavored).
Stayed 3 nights in Apr 2024
Response from Christina/GM on 10 Apr 2024
Hi William, I am so sorry that breakfast was not great for you. I will make sure that everyone is cooking things properly. We hope you give us another chance. Christina/GM

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They casually told us at check in ghey could not provide daily maid service! Prices were already inflated due to eclipse. When asked why just said busy weekend. Asked for managers contacts and got a wrong email. Asked for phone and name. Verifies the number twice. The manager answered and said wrong number. At check out tried again. Run around. Poorly managed hotel. Abaentee manager who is not interested in service. Stay somewhere else. Lots of options there. Property fairly dingy as well. Morning staff good. Evening check in slow and unwelcoming
Stayed 2 nights in Apr 2024
Response from Christina/GM on 9 Apr 2024
Hi Richard, I am sorry that you had issues with your stay. We do provide room service upon request. I am sorry they gave you wrong email address and phone number. We do have new staff, I will make sure they have the right information. Once again my sincere apology. Christina/GM

8/10 Good

Kay

Travelled with family
All good
Stayed 2 nights in Apr 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the American Girl store and this LaQuinta was very conveniently located close to the store and great restaurants. We enjoyed our stay and would choose this location again in the future.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 3 nights in Mar 2024

8/10 Good

Donna

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was priced well and met all my needs for the night.
Stayed 1 night in Mar 2024
Response from Christina/GM on 3 Apr 2024
Hi Donna, I am so glad you enjoyed your stay. We hope to see you back! Christina/GM

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient
Stayed 1 night in Mar 2024
Response from Christina/GM on 3 Apr 2024
Hi Robin, Thank you for giving us 5 out 5!We hope to see you back soon. Christina/GM

10/10 Excellent

Luis, North Little Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than excellent, just what I needed!!!
Stayed 1 night in Mar 2024

4/10 Poor

Anisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christina/ GM on 31 Mar 2024
Hi Anisha, I am so sorry you did not have a pleasant experience while staying with us. I hope that you can give us another chance soon. Christina/GM