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Loved the spacious, well-appointed rooms, bar, and dining room. Breakfast was great! They had excellent coffee, plenty of fresh fruit, and an abundance of waffle makers. And their staff was welcoming and attentive. Overall, a wonderful place to chill out--would definitely stay there again!
Cheryl
Stayed 2 nights in May 2024
Response from Billm on 22 May 2024
So glad you had a great stay. Look forward to your return
The staff were amazing. We rode motorcycles, so we appreciated the shuttle service.
Cheryl
Stayed 2 nights in May 2024
Response from Billm on 21 May 2024
It was so nice to meet you guys. Hope your trip to Oklahoma was safe
2/10 Terrible
Joshua
19 May 2024
Disliked: Staff & service
They gave our room away after confirming our stay and stating we would have late arrival. They sold our room out from under us and had no other rooms.
Joshua
Stayed 1 night in May 2024
Response from Billm on 20 May 2024
I am so sorry. We dont do it on purpose. I know we took care of your night, but I would like to take care of the next time you need to stay in Arlington
Clean and very comfy. Breakfast was very good. The biscuits tasted home made.
Wendell
Stayed 1 night in May 2024
Response from Billm on 17 May 2024
Glad you liked the hotel and breakfast
4/10 Poor
holly
Travelled with family
12 May 2024
Disliked: Amenities
Room was clean and comfortable. Tv did not work asked for help3 times.. no one ever came. Property allows dogs.. which was awful a room two doors down .. left a dog in their room and it BARKED continuiously. Shuttle to a concert was terrible.. ended up left in the rain to get an Uber. More than half the shuttle riders were lined up for a refund. Which they promised would be issued to the room. That didn’t happen.
holly
Stayed 2 nights in May 2024
Response from Billm on 17 May 2024
I am so sorry for the confusion on the shuttle pick up. My driver was confused, and I was also working trying to get everyone I could. Please call me to so I can make it right.
There was alot if construction in the area amd alot of really loud guests. But the room was nice and the staff was fantastic
Choicey
Stayed 2 nights in May 2024
Response from Billm on 6 May 2024
Glad you liked the hotel
8/10 Good
Markell
Travelled with partner
4 May 2024
Liked: Cleanliness, staff & service
I would’ve gave it 5 stars but the smelled like they didn’t remove all the water from the carpet after being shampooed which they came and did after I mentioned it to front desk. And the power shut off 3x for over 30 mins a piece but the staff allowed the guests and nearby guests at the other hotels to gather in the lobby and mingle while the city figure out the issues which became a fun experience, but other than that the staff was amazing, food was great and the bartender knew his sh** and the distance to all amenities were super close. But all in all I Would definitely stay again.
Markell
Stayed 2 nights in Apr 2024
Response from Billm on 6 May 2024
Thank you for the feedback. So sorry for the carpet smell. We will do better next time
This is a lovely motel. Bill the manager picked me up from the airport personally, and offered return shuttle to the local baseball game that evening. The motel also graciously offered a late checkout for a small fee and took me back to the airport that evening. The room was spotless, the bedding luxurious and the bar food and service terrific. I definitely recommend this motel to anyone visiting the DFW area.
Andrew
Stayed 1 night in Apr 2024
Response from Billm on 11 Apr 2024
Thank you for the great review. My staff will be pleased
10/10 Excellent
Bianca
Travelled with family
9 Apr 2024
Liked: Cleanliness
Had to go down to lobby to get a fitted sheet and a comforter which had a hole.
Bianca
Stayed 1 night in Apr 2024
Response from Bill M on 10 Apr 2024
I am so sorry. I will speak with laundry to make sure they are discarding them to our local shelter for bedding
There are constructions going on by the freeway and some roads. Some area were too dark like going to Denny’s was a little creepy. But it is not the hotel. They locked the front door, and only us the guests can get in with FOB/key. So that was nice having a little security.
Maria
Stayed 1 night in Apr 2024
Response from Billm on 10 Apr 2024
I cant wait for construction to be over as well. Thank you for the nice comments
The shuttle to the baseball stadium for 5 dollars each person is was so convenient. The customer service was amazing
maritza
Stayed 1 night in Apr 2024
Response from Billm on 9 Apr 2024
So glad we made a great impression
2/10 Terrible
Vanessa
7 Apr 2024
Disliked: Amenities
I got charger twice when I already paid online and there were people drinking in brown paper bags outside and dirty diapers were thrown in the parking lot
Vanessa
Stayed 1 night in Apr 2024
Response from Billm on 8 Apr 2024
I am so sorry. I had to pick them up. Some people are not very polite. Wanted to make sure we had charges corrected
10/10 Excellent
Hugo
Travelled with family
6 Apr 2024
Site, was very easy to get to. The check-in, was very smooth and easy. You have a great crew!
Hugo
Stayed 1 night in Apr 2024
Response from Billm on 8 Apr 2024
Thank you for the great comments. I am blessed to have a great team.
I didn’t even stay at the property because it booked for the wrong dates attempted to change the dates by contacting the hotel and Expedia but wasn’t any help in canceling/ moving the dates evening though I called within 10 minutes of making the reservation was no help at all just took my money for a room I couldn’t stay in
Jeremy
Stayed 1 night in Apr 2024
Response from Billm on 8 Apr 2024
I was unaware of this. Please contact me so we can make this right and change your perception of us
The room was clean and spacious. The hotel was very nice and safe. Great place to eat in the evening and enjoy a drink or two. Pool was wonderful for the kids. We were close to Six Flags and the shuttle was perfect for getting to and from the park.
Michele
Stayed 2 nights in Mar 2024
Response from Billm on 5 Apr 2024
Thank you for the nice review
10/10 Excellent
Luz
31 Mar 2024
Liked: Property conditions & facilities
Didn’t like the breakfast options.
Luz
Stayed 2 nights in Mar 2024
Response from Billm on 2 Apr 2024
I am so sorry you didnt like breakfast. What would you have had that we didnt.
I liked the services to events and the staff was exceptional! I didn't like that the room was hot and the ac would not work correctly and the temperature to the shower was luke warm only even after cranking all the way to hot. The bathtub was so oily I slipped in it and the goose style pillows were no bueno and smelled. The breakfast was good.
Johnna
Stayed 1 night in Mar 2024
Response from Billm on 2 Apr 2024
Thank you for feedback. We will check on the ac, and the tub service