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The Westin Dallas Downtown

4.0 star property
Hotel with 2 restaurants, a quick walk to Kay Bailey Hutchison Convention Center
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Westin Dallas Downtown

Exterior
Combined shower/bathtub, rainfall showerhead, designer toiletries
Daily buffet breakfast (USD 24.95 per person)
Meeting facility
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
The price is NZ$311
includes taxes & fees
4 Oct - 5 Oct
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Room options

Available filters for rooms
Showing 3 of 11 rooms

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairmont Dallas
Pool
Pet-friendly
Restaurant
Air conditioning
8.4 out of 10, Very good, (1639)
The price is NZ$289
includes taxes & fees
6 Oct - 7 Oct
Fairmont Dallas

About the area

Map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 6 min walk
  • Sixth Floor Museum - 8 min walk
  • Kay Bailey Hutchison Convention Center - 9 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 19 min walk

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Twisted Trompo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frankie's - ‬2 min walk
  • ‪WingBucket - ‬1 min walk

About this property

The Westin Dallas Downtown

Upscale hotel near Dallas World Aquarium
Located close to Sixth Floor Museum and Kay Bailey Hutchison Convention Center, The Westin Dallas Downtown provides a corner/local shop, shopping on-site and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with a garden and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a computer station and wedding services
  • A front desk safe, a gift shop and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 326 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as safes and WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grill and Vine
  • One Main Perc

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,320 square foot of space)

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 32 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation
  • 0.819 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 24.95 for adults and from USD 24.95 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Frequently asked questions

Does The Westin Dallas Downtown have a pool?

Yes, this property has an indoor pool. Pool access starts at 5:00 AM.

How much does it cost to stay at The Westin Dallas Downtown?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at The Westin Dallas Downtown on 4 Oct 2024 start from NZ$308.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Dallas Downtown pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet.

How much is parking at The Westin Dallas Downtown?

Self-parking is available for USD 30 per night. Valet parking is available for USD 45 per night. Limited spots are available.

What time is check-in at The Westin Dallas Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Dallas Downtown?

Checkout is at noon. Late check-out is available for a fee.

Where is The Westin Dallas Downtown located?

Located in Downtown Dallas, this hotel is within a 10-minute walk of Dallas World Aquarium, Sixth Floor Museum and Kay Bailey Hutchison Convention Center. Perot Museum of Nature and Science and Reunion Tower are also within 15 minutes. Akard Station is only a 3-minute walk and West End Station is 6 minutes.

The Westin Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 975 reviews" "
Rating 8 - Good. 226 out of 975 reviews" "
Rating 6 - Okay. 79 out of 975 reviews" "
Rating 4 - Poor. 49 out of 975 reviews" "
Rating 2 - Terrible. 44 out of 975 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Nice place. They lost my dry cleaning, so l purchased more clothes. I arrived Tues, gave them clothes on Wedns.They said i'd get them back Thurs. I spoke with them about this a few times. I left Sunday morn without my clothes. What am l to think about this ? Did they just throw my clothes in a corner and forget them?
Stayed 5 nights in Sep 2024

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable guest rooms right in the heart of downtown. We enjoyed our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Justin

Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walking downtown access to a verity of restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice hotel. Dallas is dirty
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2024

6/10 Okay

Sasha

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A water line burst, and I only found this out after I could not shower or even have enough water to brush my teeth. I tried calling multiple times to front desk, but no one would answer. When I went to the front desk and asked if they would make any accommodations or comp a meal, I never got an answer. Rooms were very large and comfortable though and gym is great.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
RUN!!! I booked a room several days in advance for my wedding anniversary! My husband and I arrive at 6:30pm and our room wasn't ready yet. In fact, no rooms were ready yet. They wanted to take my name and number and let me know when it would be available. They kept apologizing. Our dinner reservations were for 7pm. The staff offered their lobby restroom. I said I need an iron and everything. They finally "unlocked" some rooms and gave me a key to an upgrade. They said since we were there for only 1 night, we had to checkout at 8am. I said fine cause I really wanted to make my dinner reservation. We get to the room and ITS FLITHY! In fact, it seemed as if the person left out in a rush and could come back. We were livid! We demanded our room be cleaned while we were out. They tried to have housekeeping clean while we were getting ready... What the HELL?! We ended up calling the restaurant and letting them know our experience and that we would be late. The restaurant made it a fabulous night! have never had this type of service at any star hotel. It was beyond disgusting. From used towels in shower, robe, bed in disarray, snot kleenex, and urine in the toilet! DISGUSTING! The staff kept blaming housekeeping, however I blame management. There is no way you all were behind that badly and no notification given prior to us checking in. This hotel is a disgrace to the hospitality industry.
Stayed 1 night in Aug 2024

2/10 Terrible

David

I was never able to stay here this night because when I got there the front desk employees said that I hadn’t payed yet even though I had already payed via Expedia. What should I do to be compensated?
Stayed 1 night in Jun 2024

2/10 Terrible

Kristin

Liked: Cleanliness
Disliked: Staff & service
We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
Stayed 1 night in Aug 2024

4/10 Poor

Isaiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

DORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded for my husband’s birthday, free of charged…front staff was very helpful and friendly!
Stayed 1 night in Aug 2024

4/10 Poor

Hope

Business traveller
Disliked: Cleanliness
The hotel room was pretty filthy when we arrived. The bedding smelled like the previous guest. We found an EYELASH strip stuck to the remote. The coffee mugs were filthy with coffee spots. I wouldn’t stay here again based on the condition of the room. I’m glad I brought my own blanket and Lysol.
Stayed 1 night in Aug 2024

10/10 Excellent

Alfred

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service
Stayed 3 nights in Jul 2024

8/10 Good

Norberto

Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing Rooms very cleans and staff very polite. Would definitely recommend to family and friends
Stayed 1 night in Jul 2024

10/10 Excellent

Taylin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. They really took care of me for my birthday. From valet to concierge the customer service was the main thing that stood out. Not to mention an AMAZING view.
Stayed 1 night in Jul 2024

8/10 Good

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Limited surrounding food/grocery options... especially for dinner/later.
Stayed 3 nights in Jul 2024