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Reviews of Casa Mara Guest House

3 out of 5
Casa Mara Guest House
Sicap Amitie 3, Dakar

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 55 reviews" "
Rating 8 - Good. 22 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellence service and food both breakfast and dinner were great.
Stayed 3 nights in Apr 2022

10/10 Excellent

Eivind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice place to hang
Staff were all friendly and helpful. The restaurant on the roof is amazing and have a nice selection of Gin in the bar :) the rooms are basic but large.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Riad-like guest house. The room was correct. The staff was extremely helpful, they are caring and service-minded. They supported to find taxis every day of my stay and were ready to help with anything!
Stayed 6 nights in Sep 2019

10/10 Excellent

CATALINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Mara
everything was perfect and the hotel is really nice
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Staff shouted at me in front of many guests and diners as they had no experience with expedia pre paid bookings. I was humilliated - Mr Sidaty was genuinely shouting at me that he was going to frogmarch me to ATM while threatening to block me from leaving the hotel in the morning ('you'll see, you'll be late to the airport'). He later conceded but had refused to attempt to read my receipt or to contact the person in charge of pre laid bookings as it was a Sunday and they don't work Sundays... Upon requesting a glass of wine after this crappy experience, and with no other guests eating at this time, Sidaty disappeared into the office and for 15 minutes proceeded to chat with the guard, insisting all the time he was coming. I had to request 4 times to get served. Final straw was that I twice notified of my early departure and was twice told by Mr. Sidaty that a breakfast pack would be ready to go for me in the morning, which unsurprisingly it wasn't.
Stayed 1 night in Mar 2019

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant little hotel
Nice hotel with pleasant atmosphere and friendly staff. Tapas restaurant on top with somewhat uneven quality of food. Not much in the surounding area but taxis a plenty
Stayed 2 nights in Dec 2018

10/10 Excellent

Doudoubite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My CasaMara Experience
This hotel was very convenient, and delighted my experience during my stay in Dakar. The staff was very friendly and ready to help with any need that came up. I will definitively recommend the CasaMara hotel to anyone.
Stayed 19 nights in Sep 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Notch Value!
Incredible service and comfort at a wonderful price. I stayed for 18 days and could not have been happier with this guesthouse - especially with the friendly staff. I'll definitely stay here again on future visits to Dakar.
Stayed 18 nights in Jul 2017

2/10 Terrible

Christine, Dakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detained and threatened by the owner and staff
We prepaid via the app but when checking out, a staff member insisted we had not paid, despite my email and credit card evidence to the contrary. He refused to check their email for confirmation of payment. Things escalated when the owner turned up and turned violent, trying to wrestle us out of the car, yelling and then his mates turned up on masse and stopped our car from leaving. It was very frightening. They refused to listen to us or check their email. When the office lady turned up, the owner agreed to check his email, to discover we were right all along and tried to apologise and we were released. The hotel itself was lovely but this experience was so frightening, I cannot give them any more than the minimum one star. The incident should have happened and could easily been resolved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time. Really loved this hotel. A breath of relief.

8/10 Good

Mankidi Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
it was a very good stay

8/10 Good

JAMES, Buffalo, NY USA

Liked: Cleanliness, staff & service
Very Nice!
Not the best for location, but everything else was great.

6/10 Okay

Vicky, Oakland, ca

Liked: Cleanliness
Disliked: Staff & service
Three days in Casablanca
Hotel was basic. Not much food for free breakfast. Our toilet did not work had to go entire day and overnight with no toilet. Had to go down to lobby each time. Fixed it the next day. Hotel is two blocks from tram.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Low cost guest house
The key feature was the low cost and the location which I wanted. Some staff messed-up the records of bills because they deal in cash. The guest house / hotel owner was very positive and helpful. The rooms are neat. The pool is smaller than it looks in the website. Complimentary breakfast has a simple menu but is good. Food (for meals) is not up to the mark. You may plan to have your meals outside. The guest house is located in a quiet neighborhood and is good for family visits at low cost.

8/10 Good

Aly-Khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed and very well priced hotel
This hotel is close to our office, so I'm writing this from a business user perspective. We work in international development, so we don't have large budgets for 5* hotels - we just need somewhere clean, comfortable, with decent internet and, if possible, also serves food. This hotel was excellent on all those points. The staff also really went the extra mile - I didn't have change to buy something from the convenience store opposite (just a large denomination note) - the staff asked me what I wanted, then went out for an hour, got change from someone, bought it for me, and brought everything up to my room. They also got a better price that I'd been offered. Only consideration: I don't speak great French, but enough to get buy. You'll need to be at least at this level - don't expect them to speak great English. But since Senegal is a French speaking country, this really shouldn't be a surprise.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Doug & Audrey, Davis,California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for us during our Senegal family trip!
We had 3 initial evenings at the Casa Mara upon arriving in Dakar, and 1 evening prior to our departure from Dakar. Our younger daughter is semester abroad in Dakar and this location was fantastic as it is walking distance to her host family house. The staff at Casa Mara are really friendly, very helpful and made us feel welcomed. The rooms were clean and have an attractive, simplicity of decor. The breakfasts were delicious and the one evening meal we had there was fantastic. The hotel is in a walled compound with a gate and doorbell system, which made us feel as though we were in a private oasis, whether inside or out in a chaise lounge by the pool. Really, a very comfortable setting and we would be happy to return. It was a great experience to have such a pleasant space and to realize that our western expectations of lodging can be softened and yet graciously met in a city such as Dakar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pràctico, familiar
Friendly hotel with a lovely atmosphere. Surroundings not great, but its just Dakar.

8/10 Good

Mike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
The staff treated us almost as part of the family, very welcoming. We were there as a couple, but it is also a very good hotel for families with small children.

6/10 Okay

david

Business traveller
Liked: Staff & service, room comfort
adresse sympathique
L'équipe d'accueil est très sympathique. Le restaurant est délicieux et l'ambiance parfaite. Certaines chambres très jolies, d'autres humides, mal situées près des bureaux et de la réception. La piscine était en travaux lors de notre passage donc pas utilisable. Bon rapport qualité prix si vous avez l'une des jolies chambres.
Stayed 4 nights in Nov 2023

6/10 Okay

Norbert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Kleines, aber ZU KLEINES Frühstückbuffet (Weißbrot, KEINE Croissants, Marmelade, Nutella, Kuchen, O-Saft, guter Kaffee, hart gekochte Eier, Schinkenwurst, Käse, Kartoffeln und Grünsalat). Gutes Internet, OhneTV
Stayed 7 nights in Oct 2022

8/10 Good

Stanislas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Sacha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Un cadre très agréable
Le cadre est très agréable, le bar restaurant propose des produits de qualité. J'aurai toutefois préférer une chambre côté court pour éviter les réveils à 4h dû au coque d'à côté. Problème également de pression d'eau dans la chambre 15. Le matelas n'était pas très confortable également. Mais malgré cela j'y retournerai... Dans une autre chambre.
Stayed 4 nights in Jun 2022

6/10 Okay

FRANCK

Business traveller
Douche avant late check out Bruyant
Stayed 3 nights in Mar 2022

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable et sympathique
Séjour très agréable, hôtel a taille humaine, très accueillant et sympathique, sans prétention petite piscine très bien pour se relaxer en fin de journée restaurant très bon je serai prête à revenir lors de mon prochain déplacement professionnel
Stayed 5 nights in Jan 2022

6/10 Okay

DIODIO

Travelled with family
Disliked: Property conditions & facilities, room comfort
Nous avions reservé 2 chambres au meme prix et avons demandé 
Stayed 1 night in Feb 2020

10/10 Excellent

Roberto, Canarias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ecantó la limpieza y orden en este albergue. Especialmente el canto de pajaros.
Stayed 7 nights in Feb 2020

8/10 Good

MarieThérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance boutique hotel
Un petit hotel à taille humaine qui donne l'impression de dormir dans un jardin à la campagne et pas en plein Dakar. Très bon petit déjeuner simple et fait maison, service aux petits soins.
Stayed 3 nights in Oct 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, room comfort
personnel très dévoué , attentionné à la clientèle
la chambre a besoin d'un sérieux refraichissement la restauration est bonne, petit déjeuner à volonté basique avec parfois quelque bonne surprise
Stayed 10 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un oasis en ña ciudad
Muy agradable y buen servicio. De felicitar la atención de Marcel. La comida muy buena tb.
Stayed 1 night in Jul 2018

10/10 Excellent

Bianka, Krumbach Deutschland

Liked: Cleanliness, staff & service
kleines aber schönes Hotel Zimmer sehr sauber
zweckmäßig eingerichtete Zimmer -ausreichend- nur ein kleiner Kühlschrank zum kühlen der Getränke fehlte in unserem Zimmer, bei längerem Aufenthalt wäre dies zweckmäßig Personal TOP sehr freundlich--fast familiär...wir werden dort wir unterkommen
Stayed 9 nights in Mar 2018

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y practico
Hotel céntrico con habitaciones majas y limpias; buen desayuno y posibilidad de comer o cenar a buen precio; personal muy agradable; todo muy recomendable.

10/10 Excellent

Maeve, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant, l'ambiance est chaleureuse et reposante. Je m'y suis sentie comme chez moi et j'y retournerai à coup sûr !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

jean marie, cap skirring

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
déçu .
quand je suis arrivé ; la réservation n avait pas été confirmé par vos service.donc pas de chambre. on ma quand donné une chambre au bout de 1 h et chambre pr2s des cuisines trés bruyante trés petite et pas du tout pour le coUt de 53 euros. point positif : petit déjeuné.

8/10 Good

Bernard, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sympathique et calme
Petit auberge sympathique avec personnel accueillant et serviable. Localisation un peu difficile à trouver à priori. Facile d'accès au centre-ville et aéroport par taxi. Je recommande cet hotel pour le rapport qualité/prix adéquat et asuii pour les bons plats à prix très raisonnable qu'on peut obtenir sur place.

8/10 Good

Yannick, Morges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confort et accueil pour un prix raisonnable
une oasis, des pdj généreux, une carte appréciée

8/10 Good

Yngve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
Wir hatten im Casa Mara in Dakar a home away from home - eine sehr familiäre und freundliche Atmosphäre mit hilfsbereitem Personal. Jederzeit gerne wieder!

8/10 Good

Nila, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivsam oas
Ett hotell med mysig och familjär stämning. Ligger som en egen liten oas mitt i den annars ganska intensiva storstaden. Fin innergård och bra mat i restaurangen. Mysiga gemensamhetsytor. Vi reste med tonåringar och alla trivdes bra

2/10 Terrible

mourad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

charlie , bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff
Pas facile à trouver au début mais tout le personnel a été super et en particulier Moïse, le chef cuisinier qui est un véritable maestro culinaire et qui est en plus très amical.

4/10 Poor

Nam, Korea

Disliked: Staff & service, property conditions & facilities
Reasonable Priced
It was my first business trip to Dakar. I had problems in communicating with people working in Casa Mara because most of them understand French only. If you encounter problems, ask lady manager for help because she is the only person who can speak English fluently and has open-minded. The location is near the police academy, most of the cab driver had hard time in finding the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Nous avons été très satisfais de cette hôtel, de ses employés, de la chambre et de ses prix, nous y retournerons....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Nous avons été très satisfais de cette hôtel, de ses employés, de la chambre et de ses prix, nous y retournerons....

10/10 Excellent

jean François, brest France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel à l'écoute ,efficace,sympathique
c'est très friendly je recommande cette adresse ,une équipe attentive ,à l'écoute du client la restauration est très satisfaisante merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander Ambiance familiale Cuisinier très sympatique