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"Very clean and updated rooms. Great and friendly customer service"

"The hotel was supreme, the "

"Everting excellent. Thank you "

"The hotel is clean, comfortable, and has a lot of great history. All of the staff we encountered were super friendly and helpful. We had 1 breakfast and 1 lunch in the onsite restaurant, and both were delicious. It's in a great location. Easy walk to the Royal Route and Old Town Warsaw. For the price paid, I kind of feel like we under paid. This was a great value !"

"Nice hotel, super clean, interesting design of the rooms, very nice stuff. "

"The room was spotless The Staff very helpful The room was ready well before check in time"

"Clean and cozy, friendly and professional staff, convenient transfer"

"Very busy at breakfast during the weekend and not enough tables"

"Very good value for a really spacious junior suite - the bathroom was huge! Opposite (going one way) was a convenient bus to Old Town and a tram to Central going the other way. 15 mins to either. Get the Jakdojade app for day passes as they are not sold on the bus ticket machine onboard. We had executive suite lounge access and the evening hot food was very nice, alongside the free alcoholic drinks. Daytime snacks, on the other hand, were limited to some cookies. The pool / steam / sauna was a welcome end to our day (December) - very clean and spacious. Being a 5 star hotel, some interactions with junior staff were varied in them responding to our requests. Sometimes more experienced staff would step in to rectify and provide the service befitting their star rating. Nothing overly taxing but we would have preferred to hear ‘yes, I can take care of that for you’ than put the onus back on us (considering there were 3 staff gathered around the concierge not really doing anything). The wifi can be a bit hit and miss. Overall, we recommend this hotel for the price for its spacious room, executive lounge access and the pool / spa. Paying a little more for the room meant all of these things were included. While a little further out from the main areas, the transport was incredibly easy to use and allowed us to see more than just the tourist spots."