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Reviews of El Tuco Hotel

2.5 out of 5
El Tuco Hotel
Avenida Grau 835, Cusco, Cusco

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 68 reviews" "
Rating 8 - Good. 13 out of 68 reviews" "
Rating 6 - Okay. 1 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Liju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco and Anna are very professional and ready to help you for everything you need . They are conversant in English as well and that helps a lot for non Spanish travellers . Though I wish I knew spanish !! . They even kept secure one of my personal item that I have forgotten in the room during checkout . Overall it’s a good and very safe place for the price !!!
Response from Coco. on 17 Nov 2023
Thank you so much for your review Liju, we try to do the thing well and your review help us understand that that we are doing things right, thaks again and good luck.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the most comfortable I have ever been in a hostel. The owner and his wife were very welcoming and helpful in deciding my plans for each day. The room looked just like the photos on the website. The bed was comfortable and made each day. The showers were hot and had good pressure with towels provided each day. The property owner allowed me to store my bags when I went on the Salkantay Trek free of charge. Adding a night was simple. I felt extremely safe in the hostel as there was a gate and the owner or his wife would let me into the property at all hours of the day. I truly can’t say how enjoyable and comfortable I was staying here.
Stayed 2 nights in Nov 2022
Response from COCO on 14 Nov 2022
Thank you so much Gabriel, we try to do well every thing and and reviews like yours tell us that we go for a good road.Thank you again and have a good luck.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly couple who ran the hotel, surprisingly quite at night for it's location and great attention paid to keep the location clean.
Stayed 2 nights in Sep 2022
Response from COCO on 9 Oct 2022
Thank you so much, we try to do the things well.Have a good luck.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location kind staff that made me feel at home
Stayed 2 nights in Sep 2022
Response from COCO on 26 Sept 2022
Thank you so much Robert, ussualy we try to help our guest and try too his stay will be nice, thank you again and have a good luck.

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in centre of Cusco
I had an excellent stay. The couple running this hotel are lovely and ensure that guests have a pleasant stay. They cook breakfast every morning and will happily assist if you need a help with anything. The location is great as it's just few minutes walk from the centre of Cusco. The room is cleaned everyday and the shower has hot water and good pressure which is not the case in all hotels. Really recommend staying here.
Stayed 1 night in Aug 2022
Response from COCO on 20 Aug 2022
Thank you so much for your review Marcin, we try to help to all of our guest and try to make his staying be a good experience, we are glad that you liked our place and our service, have a good luck

10/10 Excellent

tadeusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jest miło i spokojnie. Mozna dobrze się wyspać. Śniadania dobre i swierze.
Stayed 4 nights in Mar 2022
Response from COCO on 27 Mar 2022
Dziękuję bardzo Tadeuszu i życzę powodzenia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at El Tuco. Coco (the owner) and his wife were very helpful and friendly, and speak good English (very useful if you speak little spanish like me). The water was piping hot and the bed was extremely comfortable. I will definitely stay here again when I return to Peru, highly recommended.
Stayed 3 nights in Mar 2020
Response from COCO on 29 Mar 2020
Thank you so much.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Coco on 11 Mar 2020
Thank you.

10/10 Excellent

paul, canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco is a great host. Breakfast is very good and included with a very reasonable room rate. Location is within walking distance to downtown with a few restaurants close by. Coco speaks English and is very helpful with information about Cusco. We'd highly recommend this hotel for your stay!
Stayed 3 nights in Mar 2020
Response from COCO on 8 Mar 2020
Thank you so much.

10/10 Excellent

Yueru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cusco!
We had a great stay here at El Tuco - one night before and two nights after our Machu Picchu trip. Rooms are clean. The gate to the street is always locked, which made us feel very safe. Owner Coco is really fun to talk to, and gave us solid suggestions on where to go. The earlier check-in time is definitely a plus, which helped with our morning flight arrival. You do need to check out earlier as well, but that shouldn’t be any problem since most take the train to Machu Picchu pretty early too. Overall, really recommend this place!
Stayed 1 night in Mar 2020
Response from COCO on 6 Mar 2020
Thank you so much.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Coco
Jorje (Coco the owner) was just amazing, he cooked me breakfeast and was very helpfull with The information I need it .The room was very clean and big. A true bargain. Keep it going Coco !!
Stayed 1 night in Feb 2020
Response from COCO on 13 Feb 2020
Thank you so much.

10/10 Excellent

Catarina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 5*!!
We stayed 2 nights, went for a trekking for 4 nights and returned to El Tuco to spend 2 more nights. The Hosters Coco and Anna were amazing in making sure that our luggage were safe and that we had all the information needed to start our adventure, including really good advices on how to manage altitute sickness. No stress about Money or check out times, which is so rare!! I recommend El Tuco without reservation and I would repeat the experience again. Thank you for all the support provided and for making us feel at home :)
Stayed 2 nights in Jan 2020
Response from COCO on 12 Feb 2020
Thank you so much.

10/10 Excellent

Catarina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home in Cusco :)
We could not have chosen a best place to stay in Cusco. El Tuco Hotel is very well located, clean and really made us feel at home with such warmful environment. The Hosters Coco and Anna are amazing and gave us lots of useful advices to make our travel even more rich. The breakfast is homemade, fresh and really tasty. The hosters do their best to make sure we feel at home. I have no words to describe how grateful I am. Many Thanks Coco and Anna :)
Stayed 2 nights in Jan 2020
Response from COCO on 12 Feb 2020
Thank you so much.

10/10 Excellent

Li-Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Excellent safety! The host open the door personally which ensures he knows every guest
Stayed 1 night in Nov 2019
Response from COCO on 17 Nov 2019
Thank you so much.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet hostel with amazingly friendly owner. Spent time before and after tour and was an excellent place to recover from Machu Picchu!
Stayed 1 night in Oct 2019
Response from coco on 2 Nov 2019
Thank you.

10/10 Excellent

N, Usa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coco the owner is committed to excellent customer service.
Stayed 1 night in Oct 2019
Response from COCO on 21 Nov 2019
Thank you so much.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from COCO on 24 Jun 2019
Thank you.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from COCO on 26 Apr 2019
Thank you so much.

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from COCO on 4 Apr 2019
THANK YOU SO MUCH.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Tuco is in a great location. It compromises between being at the Plaza de Armes and main station for the train to Machu Picchu, so both are within walkinng distance. Also very near to several grocery stores. The security is good with a front gate that only the manager has the key to so he must always let you in or out. He was very accommodating to our early morning tour departures, waking up before sunrise to let us out both times. We really enjoyed our stay.
Stayed 2 nights in Feb 2019
Response from COCO on 6 Mar 2019
Thank you so much.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hostel with obliging and knowledgeable hosts. Good price, so you would have a cheek to complain. My room was cold, an extra blanket helped. I liked the location, you can walk through the amazing local market on the way to the Plaza de Armas.
Stayed 3 nights in Feb 2019
Response from COCO on 27 Feb 2019
Thank you so much.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Peru
The best place I stayed at during my trip to Peru. The room was basic but all I needed, what made the biggest difference is Coco and his team. He takes time to meet his guests, creates an atmosphere where it’s easy to meet other travelers and share stories. I met a few people I’d like to stay in touch with. He also goes far and beyond to accommodate needs like arrange my laundry service the same day. Also, an ability to use his kitchen was key for me. Thank you Coco, you and your family and team are amazing hosts!!
Stayed 2 nights in Feb 2019
Response from COCO on 21 Feb 2019
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and secure location. Coco the host was so wonderful and helpful!! He and his wife were so accommodating. Allowed us to check in early, as soon as the room was ready which was a godsend since we got no sleep on an overnight bus to Cusco. My partner was unwell and they were very helpful with allowing us to stay an extra day until he felt better. Asked us exactly what time we would like breakfast each morning and were there to greet us and cook us fresh scrambled eggs or pancakes, whichever we preferred! He was lovely to talk to, gave us some great tips about the area and about traveling to Machu Picchu. Laundry was back same day, clean and dried. The bed was really comfortable. Shower took some time to get warm but when it did come through it was hot.
Stayed 1 night in Jan 2019
Response from COCO on 27 Jan 2019
Thank you so much.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from coco on 27 Jan 2019
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place! Great, friendly service.
Stayed 2 nights in Jan 2019
Response from coco on 21 Jan 2019
Thank you so much.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hostel was clean. Nice rooms and also just a comfortable place! Wonderful staff.
Stayed 2 nights in Dec 2018
Response from coco on 14 Dec 2018
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at El Tuco!
Had a great experience at El Tuco. Coco and his family are very friendly and extremely helpful in making your stay a pleasant one. Anything from accommodating breakfast at odd times (breakfast was great!) to tips about the area and luggage storage. The hotel is located just 10-15 min walk to the main attractions. Comfy beds, good WiFi. Can highly recommend!
Stayed 2 nights in Oct 2018
Response from coco on 22 Oct 2018
Thank you so much.

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
The owner, Coco, is the best host that you could hope for. He is Avery helpful and always there to fulfill your needs. The hotel is well located and clean. The room are quite big and the hot water is really enjoyable! We were able to park our car in a safe spot behind the hotel, do not hesitate to ask Coco about it. I would definitely recommend this hotel to anyone staying in Cusco!
Stayed 2 nights in Oct 2018
Response from coco on 11 Oct 2018
Thank you so much.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel that stands out among the rest
Overall great experience! I wasn't expecting too much considering it is a hostel, but this was the best hostel experience. My friend and I shared a two bed private room and it was comfortable and clean. Coco and his family were great hosts, making us feel safe and welcome. It didn't bother me, but it is a bit loud due to it being close to major streets. So, if you are inclined to need silence, it may not be the best for you.
Stayed 2 nights in May 2018
Response from COCO on 16 Jun 2018
Thank you very much.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price. Coco the owner and his family make you feel at home.
Stayed 4 nights in May 2018
Response from COCO on 12 Jun 2018
THANKS.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Authentic B&B
Location far enough away from the plazas to be quiet at night, yet only a ten minute walk away. Coco the proprietor will prepare for you a top-notch pancake. I want to return, if only to eat another.
Response from coco on 3 May 2018
Thank you.

10/10 Excellent

Love

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, spacey rooms and genuine owner
Very happy with my stay. Coco, the owner surpriced me directly when I arrived by telling me of a cheaper way to get to Machu Pichu. The surprising part was that he didn't try to sell it to me or any other tour, he just told me how to get there by public transportation. And he was like that, seemed to genuinely care about the guests rather than only from a business-wise perspective. In the mornings he'll cook delicious pancakes and sit down and talk with the guests (english or spanish). Thank you for very interesting discussions if you read this! Room were very big and bright and in good shape, within walking distance from historical center.
Stayed 2 nights in Apr 2017
Response from coco on 3 May 2018
Thank you.

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personal
Stayed 3 nights in May 2024

10/10 Excellent

Efrén Saldívar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ambiente y muy buena localización.
Response from COCO on 9 May 2024
Muchas gracias Efrén, tratamos de hacer las cosas bien y tratamos también de ayudar a nuestros hospedados en todo lo que se pueda para que tenga un buen recuerdo.

10/10 Excellent

Eilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Servicio muy bueno y económico, cumplen con todo lo que ofrecen, además muy cerca de la plaza de armas 10/10 el servicio
Stayed 2 nights in Sep 2022
Response from COCO on 14 Sept 2022
Muchas gracias por tu comentario no ayuda a seguir adelante.Buena suerte.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilha de hospedagem
Incrível. Coco é o gerente do hotel e é uma pessoa maravilhosa. Quando voltarmos, voltatemos a ficar no El Tuco
Stayed 1 night in Aug 2022
Response from COCO on 4 Sept 2022
Muito obrigado Mauricio, agradecemos imensamente seu comentário, nosso jeito de ser é reflexo da nossa personalidade, gostamos do nosso trabalho e ficamos felizes quando os hóspedes saem felizes.Boa sorte.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
São pessoas muitos boas que trabalham lá, o hotel é antigo mas está em boas condições.
Stayed 1 night in Apr 2022
Response from COCO on 27 Apr 2022
Muito Obrigado.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was excellent, it is not expensive, and it offers good service, the owners are very friendly, are people who support you in everything you need, in the place you can find a lot of confidence from everything and everyone, it offers a clean room, good breakfast, internet, hot water and warm blankets and good Peruvian talks hehe, I highly recommend it. Thank you so much for everything. Greetings. 🇲🇽
Stayed 5 nights in Aug 2021
Response from COCO on 14 Aug 2021
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I want to thank Coco and his family for the outstanding hospitality, their kindness and everything they did for me during my 14 days quarantine in Cusco. I really felt like home, very welcome and safe! It is really one of the best and cleanest hostels I've ever stayed at. I will definitely come back!!
Stayed 3 nights in Mar 2020
Response from COCO on 28 Mar 2020
Thank you so much.

10/10 Excellent

Mégane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from COCO on 19 Mar 2020
Thank you so much.

10/10 Excellent

Ivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super rapport qualité/prix
Tout est parfait, le patron est très gentil et serviable.
Stayed 1 night in Feb 2020
Response from COCO on 18 Feb 2020
Merci beaucoup.

10/10 Excellent

samurai, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーナーの家族がとても親切で、拙い私たちの英語にも対応してくれた。朝食もおいしく、オーナーとの話も楽しかった。シャワーも暖かく、部屋も清潔で快適に過ごすことができた。またペルーに来た時は訪れたいと思う。 The owner's family was very kind and coped with our poor English. Breakfast was good and talk with the owner was fun. The shower was warm and the room was clean and comfortable. When I come to Peru again, I want to visit there.
Stayed 1 night in Feb 2020
Response from COCO on 9 Feb 2020
Thank you so much.

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy tranquilo para descansar, cerca de plaza de armas. El señor Cuco nos guardo nuestra maleta mientras viajábamos a Machupichu y Puno. Una gran atención. Sin duda recomendable
Stayed 3 nights in Nov 2019
Response from COCO on 28 Nov 2019
Muchas gracias.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from COCO on 26 Oct 2019
Muchas gracias.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coco and his team welcomed us perfectly. He also tipped us on things around town and also called a friend to help us with the main attractions. Very clean, comfortable and quiet a night. Recommend it to everyone.
Stayed 2 nights in May 2019
Response from COCO on 22 Oct 2019
Thank you so much.

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and nice host
Very Nice small hotel. Nice and helpfull host. Good talks over the breakfast in the morning.
Stayed 2 nights in May 2019
Response from COCO on 30 May 2019
Thank you so much.

8/10 Good

laura daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena estadia
muy buen servicio, espacio comodo, justo para lo que se necesita
Stayed 1 night in Apr 2019
Response from COCO on 13 May 2019
Muchas gracias.

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anfitriões muito simpáticos e receptivos. Nós deram e excelentes dicas e orientações em relação a cidade e passeios.
Stayed 3 nights in Apr 2019
Response from COCO on 13 May 2019
Muito brigado.

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, stay here
El Tuco was just the place we were looking for. The owner, Coco, was more than helpful and friendly. I recommend El Tuco for everyone.
Stayed 2 nights in Feb 2019
Response from COCO on 20 Feb 2019
Thank you so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2018
Response from COCO on 26 Jan 2019
Thank you so much.